Groupon UAE Reviews 1,340

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional hospitality and attentive nature of the staff, who are often described as kind, professional, and helpful, making experiences truly special. Many appreciate the well-organized and comfortable services, with smooth processes and excellent guidance from tour guides. The company is praised for offering genuine discounts and making various activities and dining experiences accessible and affordable, allowing people to enjoy luxury places without overspending. However, some people were dissatisfied with the service, reporting issues like vendors refusing to honor coupons, service providers not showing up, or not receiving the full ride times. There were also instances where customers felt disrespected or experienced rude behavior from staff, with some mentioning being treated poorly due to using vouchers.

What people talk about most

Service

People report ambiguous experiences with service, with some customers expressing significant dissatisfaction... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting specific individuals for their... See more

Discount

Reviewers highlight positive aspects of discount, with many finding genuine and useful deals, especially for... See more

User experience

Users describe positive interactions with user experience, with many finding the process smooth and easy,... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding prices to be very reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a fantastic lunch at Makan Al Bustan and were genuinely impressed. The food was fresh, flavorful, and beautifully presented. Every dish we tried had a perfect balance of spices and text... See more

Rated 4 out of 5 stars

First time travelling to Dubai and Abu Dhabi, I found Groupon UAE very helpful in looking for the things to see and do without paying the full price. Our Safari experience was awesome! I just initiall... See more

Rated 4 out of 5 stars

I recently dined here and had a great experience overall. The food was really good, but I felt the menu options were a bit limited in terms of veg and non-veg choices. However, what truly stood out wa... See more

Rated 5 out of 5 stars

We had a Great Time with Desert vibes tourism. Pick us up on our place all the Journey was so convenient and fun especially with Captain Akim:) Dunes Ride was wild, then we had a Falcon shooting durin... See more


Company details

Information provided by various external sources

Discover and save on 1000s of great deals at nearby restaurants, spas, things to do, shopping, travel and more. Groupon: Own the Experience.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Not fully worth at this time

The offer seemed attractive when I booked through Groupon, but after purchase, I came to know that, hotel has a better offer at a lower price.
Groupon Price - AED 499 for 2 adults HB - Total paid 750+ for 2 adults and 2 kids HB.
Hotel price - AED 299 for 2 adults + 2 children BB
Better to check with the hotel for their offers first.

8 July 2025
Rated 5 out of 5 stars

The Best Deals Ever!

Groupon is absolutely the best! We get to enjoy amazing food and places without breaking the bank. The deals are excellent, and I’ve already recommended it to some of my friends and they all love it too! I’m now making it a habit to check Groupon once a week for new offers. Highly recommended!

15 July 2025
Rated 4 out of 5 stars

We had a fantastic lunch at Makan Al…


We had a fantastic lunch at Makan Al Bustan and were genuinely impressed. The food was fresh, flavorful, and beautifully presented. Every dish we tried had a perfect balance of spices and textures — you can really taste the care put into the cooking.

The service was warm and attentive without being intrusive, and the staff made sure we were comfortable and well taken care of throughout. The atmosphere was relaxed and welcoming, perfect for a midday break or casual get-together.

Highly recommend Makan Al Bustan if you're looking for a satisfying and enjoyable lunch spot. We'll definitely be coming back!

8 July 2025
Rated 2 out of 5 stars

Bad experience

The desert safari is advertised as a VIP experience. It is far from it. Also, everything is really basic. If you want better experiences then they want more money from you. The staff (especially our driver) were lovely, really friendly, helpful and fun. I just thought I was paying for a VIP experience but it wasn’t. The food was awful, it was meant to be a bbq buffet - there was one very dry kebab given to us. The henna pattern was very basic - if we wanted extra we had to pay. Quad biking you had to pay for unless you wanted to go around in the small area. Camel ride, they wanted extra for unless you were ok with the 1 minute going in a small circle. As I said, the staff and driver were great, just the actual activities and food were disappointing,

15 July 2025

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