Group Cards Reviews 116

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and straightforward process for setting up and sharing group cards, highlighting the convenience for collecting messages and donations. Many appreciate the wide selection of card designs and the flexibility of gift card options, allowing recipients to choose their own gifts. The service is frequently described as efficient, with timely delivery and helpful features like progress monitoring and read receipts. However, some customers experienced issues with gift card functionality, noting difficulties in changing suppliers or breaking down total amounts into multiple gift cards. A few also mentioned slow delivery times, with orders sometimes taking the full advertised period. Additionally, some users found limitations regarding the number of pages that could be printed for larger companies and felt the software could benefit from refinement to avoid generating unnecessary extra pages.

What people talk about most

User experience

People report positive experiences with user experience. Customers found the process of creating and sharing... See more

Product

Customers had positive experiences with the product. Reviewers found it easy to set up and appreciated the... See more

Service

Clients share positive opinions on service. Many reviewers found the service efficient, easy to use, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of navigation and... See more

Delivery service

Consumers find delivery service to be positive. Many appreciate the ability to schedule deliveries, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient and easy way to set up a card that can be viewed and signed by people electronically - saved me the hassle of trying to get lots of people in different locations to sign. It was really... See more

Rated 5 out of 5 stars

Very easy to use, only criticism is that you cannot have multiple pages printed if you work for a big company. We had 57 pages and thy could not print them all not even as extra pages additional to th... See more

Rated 5 out of 5 stars

Easy online guidance and great selection of cards and donation options. The only thing I would ask to be improved is the confirmation section, when the card has been paid for. I did not see confirmati... See more

Rated 5 out of 5 stars

I found setting up Group Cards really helpful. Unlike other group e-cards, it gives the recipient the freedom to choose their own gift, which I think is a much better approach than selecting one for t... See more


4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great card

Great card , recipent got a email with the confetti which they leaved and a printed card, that was recieved ont time

17 February 2025
Rated 5 out of 5 stars

What a great idea!

Absolutely loved this as a leaving card for a work colleague - i was able to send to everyone that wanted to leave personal message PLUS they were able to upload videos, gifs, photos - just brilliant. The recipient loved it!!

16 January 2025
Unprompted review
Rated 3 out of 5 stars

Had to "re-send"/ send it myself!

I sent the card to the person and found out after the special occasion where the date/time were appointed, that they had not received it after confirming all details were accurate. You can send it to yourself to resend to the recipient of the card and I ended up having to do that, which not something I wanted to do.

25 December 2024
Unprompted review
Group Cards logo

Reply from Group Cards

Hi Jo,

We're very sorry to hear about the issue you experienced with your card not reaching the recipient as scheduled. We understand your frustration, especially as it was for a special occasion.

We want to assure you that we have several features in place to prevent this from happening, even if they didn't work out for you on this occasion. We automatically send a reminder email a few hours after the scheduled delivery if the card hasn't been opened. We also notify the card creator if the recipient hasn't opened the card, allowing for follow-up or resending to a new email address. Additionally, the card creator can track the card's status, including whether it has been viewed, and receives an email notification when it is.

If there is anything you want to follow up with us then please send us an email at hello@groupcards.app.

We apologise for the inconvenience and appreciate you bringing this to our attention, and hope that you will give our service another go in the future.

Best regards,
Alex

Rated 5 out of 5 stars

Great card

Easy to create and share - nice response from the recipient. Good to get an update when it was sent and when recipient opened it as we are all virtual!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

So good I will volunteer to do leaving cards again

I normally avoid getting stitched up with doing leaving cards but was too slow to dodge a bullet... Was recommended Group Cards and found it really easy to use, share, and gather signatures

Really nice features enabling me to send the card twice once to the leaver's work email, then when they left to their personal.

Was also able to pay for a physical card which I though was a really nice touch.

Found the whole process really easy and did the leaving card with minimal hassel.

25 October 2024
Unprompted review
Rated 4 out of 5 stars

speedy process

Good service and reliable, be mindful of doing the voucher for ease as each person has to pay a handling charge, might want to think about doing a collection a different way

30 September 2024
Rated 5 out of 5 stars

Great site and experience in general.

You have a great seiection of cards and it’s very easy to purchase and create one. Giving the 5 stars specifically due to the support I got when I experienced an issue logging on to the site. I was contacted out of hours and the issue was resolved for me.

5 September 2024
Rated 5 out of 5 stars

Leaving card

Used for an employee leaving card, great choice of card designs and easy to circulate to the team.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Using Group Cards was a seamless…

Using Group Cards was a seamless experience, and we could be in one place to create a beautiful moment for our colleagues. I also like the convenience of adding a gift card, a one-stop shop. Thank you!

16 August 2024
Rated 5 out of 5 stars

It was user friendly

It was user friendly. Able to make amendments and adjustments.
Selection and choice of card was easy.
The receiver was very happy to receive her beautiful card.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Never having done an online card and collection I found group leaving cards easy to navigate and create. I used for the purpose of a colleague leaving the team at work and it was quick and efficient to gather signatures etc especially in a team that are spread geographically! Excellent concept many thanks

12 August 2024
Unprompted review

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