Excellent report. Clear, concise and returned to us in a good time frame. Asked us about dates and contacted the home owner (we are bying a new property), directly so we didn't have to, keeping me inf... See more
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Groundsure was absolutely fantastic, quick response and visited the site within 24hrs Jon and Rowan, what can I say … two very polite and lovely colleagues to deal with. Arrived on time and nothi... See more
We regularly use Groundsure to provide our maps both in .pdf and .dwg formats as we like being able to preview the map data available at no added cost prior to purchase. Groundsure's .MAP consultant... See more
The address finder would not find the postcode. The grid reference was actually latitude and longitude rather than northings and Eastings so Its stated incorrectly. Regardless neither would work. The... See more
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Company details
Information provided by various external sources
Turn mapping software into location intelligence with the power and precision of Groundsure Insights. Our user-friendly digital maps bring you closer to the information you need to support your property or land use transaction. View maps for free in any browser, on Mac or PC, the download direct into your workflow. It's the simple, smart way to be certain.
Contact info
Sovereign House, BN11UJ, Brighton, United Kingdom
- 0800 028 0000
- info.map@groundsure.com
- groundsure.com
4.5
Excellent
270 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good Service!
I have had very positive experiences with Groundsure, who have provided me with high-level data search reports. I sometimes have difficulty uploading shape files onto the Groundsure interface, but apart from this the service is great. I have recommended them to a number of my colleagues.
12 June 2015
Unprompted review
Great service, very user-friendly website
I found the whole process very straightforward, and compared to other OS data website I have used, this one was very user-friendly and easy to navigate and basically get what I wanted!
29 May 2015
Unprompted review
LUQ Barclays
Thank you for preparing our report so quickly and effeciently
28 May 2015
Unprompted review
Simply excellent
Based on obtaining 2 location plans on line the experience has been simple and straightforward in comparison to that involving my previous supplier's.website. Also the products are much less expensive.
All in all I'm very happy with Groundsure.
20 May 2015
Unprompted review
Easy to use with tuition from the Groundusre team.
I managed to get into the site very easily and I hadn't used it for some time. I had difficulty in downloading the right map for me, but when I contacted the team it was easy and straight forward and they couldn't be more helpful. Happy now and will use the service again.
22 April 2015
Unprompted review
Poor quality PDF Black & White Maps
Pdf black and white maps are faint, like very thin pencil lines.
11 April 2015
Unprompted review
Reply from Groundsure Insights
Dear Mr Ilankesan,
we appreciate your comments, and have in fact bolstered the clarity of the lines on our PDFs.
Due to your feedback, our IT team have improved the product, a sample of the improved version can be viewed here: http://map.groundsure.com/sites/default/files/test_PrintedPlan_82757.pdf
We would love to have your feedback, now that we've made changes.
Regards,
The .MAP Team.
A good workable tool
The web site was easy to access,and it was easy to locate the plot using grid reference, define the area and information required and download immediately. A good workable tool.
3 April 2015
Unprompted review
George excellent:o.s. data less so
.S. data incomplete again - have to use Google Earth to see what's really there
3 April 2015
Unprompted review
BEST MAPPING SERVICE ON THE NET
we at discount plans ltd have been using pro-map for 6 years now and an email came in from this mapping company "ground-sure" well what can i say? the site is easier to use, cheaper, account set up options and great customer support.
10/10 all day long.
thank you melvin ! ! for a great service !
1 April 2015
Unprompted review
Great service
A very easy to navigate and use website with an excellent means of selecting a site. Reports arrive very quickly (ours were all received on the same working day) and results are very comprehensive and ideal for our needs.
I contacted customer services on a number of occasions for help with an accounts issue, and staff were friendly and helpful on a ll occasions.
Highly recommended service.
20 March 2015
Unprompted review
A very good service once you get used to it.
The problem I had was making sure the title fitted the plan - after various attempts and help from Melvin I conquered it!
13 March 2015
Unprompted review
Impressed.
Had excellent introduction and on the phone demonstration.by Anna on the use of the system and how to get the right product for the project. Invoicing and payment options couldn't be simpler. So far so good and would highly recommend.
3 March 2015
Unprompted review
Very easy to use, has improved over the years.
I only use GroundSure for Barclays valuations but find the system user friendly and the staff are always helpful on the phone if there is a snag.
27 February 2015
Unprompted review
Extremely helpful.
The web site is not as fool proof enough for some one like me as the old was and the last page before paying does not let you check all the properties of what you have ordered.
Not with standing this your staff was extremely helful
27 February 2015
Unprompted review
Reply from Groundsure Insights
Hi Nick,
I'm delighted we were helpful and I just wanted to clarify the confusion around the products.
The end page does detail the properties of the order, however the confusion I believe you had was around the digital MasterMap vs the PDF format MasterMap.
To confirm the product you were looking for was the digital export, and the PDF was what you initially purchased.
I'm glad you did contact us however, as we were able to credit your first order and help you get the correct one.
Many thanks for your custom,
regards,
George
The .MAP Team.
Quick and efficient
Easy to use service, quick response and data easy to read and understand. Recommended.
26 February 2015
Unprompted review
Absolutely awful!! really really bad!
absolutely awful!! really really bad! The website always crashes. Is it groundsure.com or .map by groundsure
20 February 2015
Unprompted review
Reply from Groundsure Insights
Mr Campbell,
we're sorry that we have disappointed you.
I can confirm the correct site is .Map by Groundsure, as the other website is for the Legal Sector primarily, and does not host OS Maps.
Perhaps we can speak and help alleviate any other confusion you may have with the site?
Many thanks,
George
The .MAP Team.
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