The presentation was excellent and smooth. Just one thing. If customer choose no to take additional offers or special you shouldn't push the issue. Some buyers just want to get to the end asap.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Before I received my grounding sheet, I was in a habit of staying up late and staying in bed until around noon. About the first week into sleeping on it, I didn't notice any changes in my sleeping hab... See more
Company replied
My wife and I have had this product for about (3) weeks and have noticed slightly more sustained energy during the daytime as well as better sleep. For me personally, I have headaches, off and on for... See more
Company replied
First the products really do help my knee joint pain and swelling caused by pseudo gout. Second I mistakenly paid my bill twice and Natalie at Ground well quickly sorted out my over payment and immedi... See more
Company replied
Company details
Written by the company
Affordable, premium grounding mats and grounding bed sheets.
Contact info
4533 MacArthur Boulevard Newport Beach, 92660, Newport Beach, United States
- support@groundingwell.com
- groundingwell.com
4.0
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Groundingwell
Hi Anne,
We’re glad to hear that your order went smoothly. We truly appreciate your support.
Smooth transaction
It’s very clear instructions & user friendly website to order my mat & bed sheet. Looking forward to receiving the products and to try it asap
28 August 2026
Unprompted review
Reply from Groundingwell
Hi Ennis,
We’re delighted to hear that you found our website user-friendly and the ordering process clear and easy. We’re excited for you to receive your mat and bedsheet and hope you have a great experience with them.
This is an incredible product
This is an incredible product. I have bone on bone right hip pain. After 1week I no longer woke up in the middle of the night with hip pain. The striking pain that wound its way around my right leg to my ankle disappeared. I am on a trip to Europe and I did not have the right connector for my grounding pad so I have been unable to use it for a week. I now have tremendous hip pain that wakes me up at night. I can’t walk for more than 20 minutes and I am miserable with out it. The power chord blew out when I tried to use my electric adapter. I have now ordered a new one and can’t wait to get home to use it. I have a history of falls. I have not fallen once since I started using this grounding pad. The first day I could not use it I fell without a major injury. The set day I took a major fall and planted my face on the cobblestone streets of Valletta, Malta. I now have a huge bruise on my left side of my face and a cut in my mouth where my teeth almost pushed through my lip on impact. I have had to limit my activity ever since. I’m ready to get home and get my new grounding pad!
Kathleen Coughlin RN BSN
27 August 2026
Unprompted review
Reply from Groundingwell
Hi Kathleen,
We’re truly sorry to hear about your recent fall and the injuries you sustained in Malta, and we hope you’re recovering well.
We’re so glad to hear that you experienced such a positive difference while using your GroundingWell mat, particularly with your hip discomfort and sleep. We hope your new grounding mat arrives soon and that you have a safe and comfortable journey home.
A great experience.
I have had a few experiences ordering online with other products and it is so had not to get taken in by all the hype and then be disappointed by the product, but on saying that and still
being skeptical with the grounding sheet it was a nice surprise that the product actually does what is advertised. I've had my grounding sheet for 6 months now and I am very happy you are right between knees and hips also back I can now get out of bed knowing I'm not in pain. I have ordered 2 more for husband and son. Thank you.
28 August 2026
Unprompted review
Reply from Groundingwell
Hi Judith,
We’re thrilled to hear that you gave the grounding sheet a try despite your initial skepticism, and that you’ve been so happy with it over the past six months.
It’s wonderful to hear that you’re waking up with less discomfort and feeling more comfortable getting out of bed. We’re especially grateful that you’ve chosen to order two more for your husband and son.
I actually asked two questions on 2…
I actually asked two questions on 2 separate occasions and the answers that came back were quick, positive, and there was no lack of or any hesitation to assist me or being wishy washy about their product — that’s called great customer service. They stand behind what they say.
25 August 2026
Unprompted review
Reply from Groundingwell
Hi Marianne,
We’re delighted to hear that our team was able to provide quick, positive, and straightforward assistance on both occasions. Your kind words mean a lot to us, and we’re proud to provide the level of customer service you deserve. We truly appreciate your trust and support.
It was very easy to order the Grounding…
It was very easy to order the Grounding Mat from GroundingWell and I am so looking forward to receiving it...they made so easy and informative.
25 August 2026
Unprompted review
Reply from Groundingwell
Hi Karen,
We’re delighted to hear that you found the ordering process easy and informative. We truly appreciate your support.
Perfect - Easy to understand website plus very…
Easy to understand website plus very easy ordering system.
26 August 2026
Unprompted review
Reply from Groundingwell
Hi Sue,
We’re so glad to hear that you found our website easy to understand and the ordering process simple and smooth. We truly appreciate your support.
It was very to understand the options…
It was very to understand the options presented ams place an order, very transparent.
25 August 2026
Unprompted review
Reply from Groundingwell
Hi William,
We’re so thrilled to hear that you found the options easy to understand and the ordering process transparent. We truly appreciate your support and trust in us.
Great Customer Service
Ordering from GroundingWell was quick and easy from start to finish. The checkout process was simple with no hiccups, and shipping was fast, my order arrived right on schedule with no issues. Great experience overall, and I'm looking forward to using their product.
26 August 2026
Unprompted review
Reply from Groundingwell
Hi John,
We’re so glad to hear that your ordering and checkout experience was quick and hassle-free, and that your order arrived right on schedule. We truly appreciate your support.
Caring, swift responses
It was refreshing to have swift, personal response to my email by people who obviously care.
26 August 2026
Unprompted review
Reply from Groundingwell
Hi Sue,
We’re delighted to hear that you appreciated the swift and personal responses from our team. It means a lot to know that our care and support made a positive difference.
Great Experience
Quick response to queries, hassle free ordering. Overall great experience.
Well done, keep it up
25 August 2026
Unprompted review
Reply from Groundingwell
Hi Stanz,
Thank you so much for your wonderful feedback. We’re delighted to hear that you had a great experience with our customer service and found the ordering process quick and hassle-free. We truly appreciate your kind words and support.
Is this product to help sleep of cholesterol?
I sat through 15 minutes of hearing about how statins don't work. As I have just been prescribed statins for the first time but haven't started taking them yet, I was very interested in the ER Nurse's findings. It led to Grounding well sheets .... Still interested ... But then all the reviews (I only read about 10) seems to be about sleep improvement nothing about cholesterol improvement? Now I don't know if this is the product I need?
24 August 2026
Unprompted review
Reply from Groundingwell
Hi Sally,
Grounding is designed to work much like being barefoot on grass or sand. However, they should not be considered a treatment for high cholesterol or a replacement for prescribed medication, and we do not want to make claims that the sheets can lower cholesterol.
If your doctor has prescribed a statin, we recommend discussing any questions or concerns about starting the medication directly with your healthcare provider. They can advise you based on your cholesterol levels and overall health.
We hope this helps clarify things and allows you to make the decision that is right for you.
My husband and I swear by these sheets
My husband and I swear by these sheets! We are ordering another one to take when we travel!
24 August 2026
Unprompted review
Reply from Groundingwell
Hi Julie,
We’re thrilled to hear that you and your husband love the sheets and are even ordering another one to take with you while traveling. We truly appreciate your support.
Natalie went above and beyond
Natalie went above and beyond. The service she gave was exceptional. I wish all custoner service was like her. She listened to my issue with care and patience. Sorted out my problem very quickly. She made me feel like a VIP.
Ihope she will get the recognition she deserves.
23 August 2026
Unprompted review
Reply from Groundingwell
Hi Jasmin,
We’re thrilled to hear that our customer service team went above and beyond to assist you and made you feel like a VIP. Your kind words about her care, patience, and exceptional service mean so much to us. We truly appreciate your support.
It was good customer service an I like…
It was good customer service an I like the mat!! Thank you
22 August 2026
Unprompted review
Reply from Groundingwell
Hi Janelle,
We’re delighted to hear that you had a good customer service experience and that you’re enjoying your mat. We truly appreciate your support.
Easy want it to help my neuropathy
Easy want it to help my neuropathy
21 August 2026
Unprompted review
Reply from Groundingwell
Hi Mr Peter,
We’re glad to hear that the ordering process was easy. We hope your grounding sheet provides a comfortable and positive experience.
Everything was just what I needed and…
Everything was just what I needed and Im sleeping so much better since I ordered it.
15 August 2026
Unprompted review
Reply from Groundingwell
Hi Tracey,
We’re delighted to hear that everything was just what you needed and that you’re sleeping so much better since ordering. We truly appreciate you sharing your experience with us.
I have only just ordered mine and…
I have only just ordered mine and ordering was so easy. I'm just wondering though is the sheet big enough for a queen size bed . I ordered and the realised I didn't know what size the sheet was.
22 August 2026
Unprompted review
Reply from Groundingwell
Hi Sharlene,
We completely understand your question about the sheet size. I've reviewed your order, and upon checking, the GroundingWell Bedsheet that you ordered comes in one size only, measuring 104.3" x 19.7" (265cm x 50cm) - Wide enough to fit across all mattress sizes.
We hope you enjoy your grounding sheet and have a wonderful experience with it.
Great website, good looking products with a 90 day money guarantee.
I have looked at lots of grounding sheets, many don't even have silver in them!, this one looks to be the best of them, read the reviews and decided to try. The Groundingwell website is very easy to use, I received my order conformation email quickly and had a discount code! so far so good. Can't comment on the actual product as only just ordered it, but looking forward to using it straight away.
21 August 2026
Unprompted review
Reply from Groundingwell
Hi Nathan,
We’re delighted to hear that you found our website easy to navigate and appreciated the product information, 90-day guarantee, and discount. We’re excited for you to receive your GroundingWell order and hope you have a great experience with it.
my feet swell quite a bit hoping this…
my feet swell quite a bit hoping this helps so i can walk better ,easy to order if the item is as good as the ordering think ime on the right track havnt recieved it yet only just ordered
21 August 2026
Unprompted review
Reply from Groundingwell
Hi Jacqueline,
We’re glad to hear that the ordering process was easy. We hope your grounding product order arrives soon and that you have a positive experience with it. We truly appreciate your support and hope you enjoy your new product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.