Ground News Reviews 191

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website and user experience, finding it informative, easy to navigate, and reliable. Many appreciate the ability to access multiple perspectives on news, helping them form a more rounded view of world events and understand media bias. The service is often described as revolutionary and much-needed in today's information landscape, providing a clear, factual, and detailed interface. However, some people were dissatisfied with the subscription, with a few mentioning difficulties in canceling or feeling it wasn't balanced as expected. Some reviewers also noted concerns about the nature of some included content, and a small number of people found the interface to be problematic or felt the service didn't offer news beyond popular topics.

What people talk about most

Website

Customers had positive experiences with the website. Many reviewers praise its ability to provide diverse... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use,... See more

Social media

People report ambiguous experiences with social media. While some reviewers appreciate the platform for... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the service as... See more

Subscription

Consumers find subscription to be ambiguous. While some reviewers praise the value of the Vantage plan,... See more

Based on these reviews

Rated 4 out of 5 stars

This site gives a very wide and disparate reporting of world events. Even down to my local area. I can choose what to read and who to believe. Yhe report sorces are transparent and easily verifiab... See more

Company replied

Rated 5 out of 5 stars

I was first introduced to Ground News about three years ago and almost immediately decided to become a subscriber - though the free version is also good. I like that it provides me with access to mu... See more

Company replied

Rated 5 out of 5 stars

In today’s rapid-fire news and barrage of misinformation, Ground News feels a most safe and trusted source. It takes time, that we all seem to be short of, to sift through all the news coming at us.... See more

Company replied

Rated 5 out of 5 stars

Clean, Facts first, detailed interface, Canadian Made (ELBOWS UP🇨🇦!!), sorts bias like a Super Frighter Through the sea of lies and extremes. This is the only place where a Moderate or a Cen... See more

Company replied


Company details

  1. News Service

Written by the company

Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thought it was a decent enough service

Thought it was a decent enough service, around 4 stars if you specifically want US news aggregator. Although because I'm from a country in Europe, I do notice it had a lot more errors in more European stories. For that more around 2.5 stars. I am mainly giving it 5 stars for the excellent customer service as the e-mail that was supposed to inform me my got into my spam, making me miss that. Given I am having financial issues at the time, they refunded everything.

12 February 2026
Unprompted review
Ground News logo

Reply from Ground News

Hi Koen, we appreciate your positive review and we're delighted to hear that our team was able to help you! If you notice any errors on Ground News, please feel free to let us know and we're happy to resolve them promptly!

Rated 5 out of 5 stars

I love Ground News

I love Ground News, amazing app, wide range of news stories, customisation on what news you want to follow is amazing, insight behind news stories is great. highly recommend Ground New to everyone!

28 March 2026
Unprompted review
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Reply from Ground News

Hi Oscar, thank you very much for your kind words! I'm delighted to hear you're finding the service is providing many different stories and customization for your account and newsfeeds. Thanks for your support!

Rated 3 out of 5 stars

Biased from two sides instead of one!

This service provides a supposedly unbiased approach to news. However, in practice, it doesn't achieve this goal. Sure, you get both left- and right-leaning news sources, but when the entirety of the news is as corrupt as it is, seeing both sides of the corruption doesn't get you any closer to the truth. But that is what Ground News would have you believe. Its "blindspot" feature shows you propaganda from the other side on order to balance out the propaganda from your own side, and its front page is filled with propaganda from every side.

I was hoping to get good, reliable news from Ground News, but instead, it’s filled with the same stuff you find on social media and forums. It’s just endless politics, propaganda, pessimism, and an overall blemish to my day. You cannot use this service to hear about the news that matters to you, only the popular news which you cannot escape. This service is not worth the subscription. Save your time and your money. Go enjoy life and use your mind for something productive. That is certainly what I’ll be doing!

10 March 2026
Unprompted review
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Reply from Ground News

Hi Matthew, we're sorry to hear about your experience and we've shared your feedback with the team so we can work on improvements. In the meantime, you can definitely follow topics that matter most to you and these stories will appear in your For You newsfeed. You can also hide topics that you want to de-prioritize by using the "show me less" feature. We also have custom feeds on the website so you can more closely tailor your newsfeeds to see what matters most to you. I hope this helps!

Rated 3 out of 5 stars

DO NOT subscribe...yet

DO NOT subscribe. (Till they've improved it)

The interface is horrific, the website is a crime against design and all it really does that other sites don't is tell you the political orientation of the news. You still can't read articles without subscriptions and there's that many clicks to go through it's like fighting the cast of west side story.

It's a chore, it's clumsy, it obscures everything useful I have NO idea why it gets raved about it is a garbage ap.

Quick edit, the guys behind the scenes are really cool and open to suggestions. I was also rather annoyed when I wrote this review. It still stands, but it's a good idea that needs more polish.

12 March 2026
Unprompted review
Ground News logo

Reply from Ground News

Hi Lead, we're sorry to hear about your experience. I'm happy to clarify that you can filter out paywalled sources on a per-story basis on by using the universal filter in your account settings. If you have any suggestions for how we could improve the interface and design, please email us at feedback@ground.news as we're happy to hear your input!

Rated 2 out of 5 stars

I paid for the premium and was never…

I paid for the premium and was never given that and it seems to be very left-sided instead of left right and center on all topics. It’s very hard to find information that I’m interested in. Very disappointing.

24 January 2026
Unprompted review
Ground News logo

Reply from Ground News

Hi Barbara, we're sorry to hear about your experience. We'd love to get you connected to your Premium subscription and hear more about concerns with the topics you're seeing in your newsfeeds. Please email us at feedback@ground.news and we're happy to investigate this further for you and resolve any issues.

Rated 1 out of 5 stars

Nick Shirley exposed this Ground News…

Nick Shirley exposed this Ground News channel, they have heavily edited and taken their interview out of context. They claim that they "show all sides" but they removed a large portion of their interview and took out context to defame someone. They are fraudulent in their claims and do not represent the full story. I was a long time subscriber and felt they were neutral but now this recent revelation has left a lot of questions for the rest of their works. Why would they intentionally remove parts of the interview and clip them into misleading ways? What a shame, I trusted Ground News.

19 January 2026
Unprompted review
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Reply from Ground News

Hi there, we're sorry for the confusion. Ground News doesn't conduct interviews, nor do we provide any video content or original reporting. We'd appreciate it if you could update your review in light of this, as your feedback is not for our service. Ground News is a news app and website where you can read news from news sources across the political spectrum, all in one centralized location.

Rated 5 out of 5 stars

Provides light on fake news elements…

Provides light on fake news elements for those less capable of defining fact from bs.

13 December 2025
Unprompted review
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Reply from Ground News

Hi Lloyd, thanks for your review and kind words! We're pleased to hear you're finding Ground News useful in today's news environment.

Rated 5 out of 5 stars

I would give even more stars if I…

I would give even more stars if I could! This app is not only super affordable but it’s super easy to use. It’s keeps things simple and allows me to separate the facts from the bias. Not only is it an amazing and affordable app but the people behind it are the absolute best with the best mission of making sure people are correctly educated. I had the best experience emailing with the CEO who helped me out a ton. Thank you Ground News and Harleen!

14 August 2025
Unprompted review
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Reply from Ground News

Thanks so much for your kind words Molly! Our whole team appreciates your support and we look forward to continuing to make Ground News even better!

Rated 5 out of 5 stars

This platform is not only refreshing but revolunationary

This platform is not only refreshing but revolutionary and much needed in a world of misinformation, fake news, social media madness, and partisan news. It is my consistent go-to for news and has truly given me a more rounded view of world events. Never before has there been such a desperate need for a tool that can help to spotlight the spectrum of news biases we are subjected to on a daily basis. Ground News gives you the ability to access viewpoints from both the left and right perspective and exposes the level of factuality of news articles. Thank you for freeing us from our echo chambers.

11 December 2025
Unprompted review
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Reply from Ground News

Hi Alan, thanks for your positive testimonial! We're so pleased to hear you're finding Ground News useful in today's media landscape. We look forward to continuing to improve the service.

Rated 5 out of 5 stars

Ground News is Amazing

Ground News has been the only news network I've been able to trust. Along with how trustworthy the news they give is their team is amazing, they’ve gone above and beyond for me and I'm sure others too!

10 December 2025
Unprompted review
Ground News logo

Reply from Ground News

Thanks so much for your kind words, Isabella! We greatly appreciate your support and we're delighted to hear you're enjoying the service.

Rated 5 out of 5 stars

My experience with Ground News

My experience with Ground News has been quite fantastic. The news is presented in a way that is easy to navigate, with clear bias indication and other information prominently displayed. The vantage plan has been very useful in keeping me up to date without allowing myself to bias to one side or the other.
Importantly, I believe that Ground News is putting a growing market pressure on journalists to be unbiased and factual, because if they don't have those ratings, we can simply click a single option, and they lose that traffic. This is incredibly powerful, and over time it may help reign in sensationalism and other distortions.
I would like to see the blindspot indicator be a bit more useful to those of us who are independent and centrists, though. Seeing what blindspots conservatives or liberals have is interesting, but it doesn't help improve my own understanding all that much.
All in all, I think the service is great, and I hope that they continue to be fantastic.

2 December 2024
Unprompted review
Ground News logo

Reply from Ground News

Hi Areth, thank you for your kind words! I'm pleased to hear you're finding Ground News useful in reading the news and also creating a better environment for readers. If you'd like to elaborate on how we could make the Blindspot stories more useful for independents, please email us at feedback@ground.news as we'd love to hear your ideas!

Rated 5 out of 5 stars

A news website that cuts through the noise and partisan BS

It is my constant go-to for news. Never before have Americans had more need for a tool that can help decipher truth from fiction. Ground News gives you that ability with information from the left and right.

1 December 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Jodi, thanks so much for your kind words and support! We're so glad you're finding Ground News useful to help decipher truth from fiction.

Rated 5 out of 5 stars

Many NEWS sources. Tools to gauge trust of sources.

Many sources for news stories combined with intelligent site navigation to help you better put them all in context to better understand what's going on in the world and discover your own "truth".

6 November 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Robb, thanks so much for your positive review. We're delighted to hear you're finding the service useful in reading the news and reaching your own conclusion about the story. We appreciate your support!

Rated 5 out of 5 stars

Authentic jounalistic research

𝑮𝒓𝒐𝒖𝒏𝒅 𝑵𝒆𝒘𝒔 is reminiscent of the great journalism I was raised with in the 60s & 70s before Ronald McDonald Reagan eradicated strong journalism by repealing the 𝑭𝒂𝒊𝒓𝒏𝒆𝒔𝒔 𝑫𝒐𝒄𝒕𝒓𝒊𝒏𝒆 for his 𝒄𝒂𝒏𝒄𝒆𝒓vative cohorts in crime Roger Ailes & Rupert Murdoch. 𝑮𝒓𝒐𝒖𝒏𝒅 𝑵𝒆𝒘𝒔 is the Helen Thomas of the 21st century❣️

3 November 2025
Unprompted review
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Reply from Ground News

Thank you very much for your positive review bd! We're glad to hear you're finding that Ground News is a useful resource in getting to the heart of the news story that's being reported.

Rated 2 out of 5 stars

misleading upgrade without result

After subscribing I noticed the "factuality" not working. It said to upgrade to PRO for it to work, which I did. No result. A support ticket said to upgrade to premium or vantage,
I went back to the site to screenshot where it says PRO, but now it says to upgrade to premium.
Very suspicious and I may have to cancel.

3 November 2024
Unprompted review
Ground News logo

Reply from Ground News

Hi Amante, we're sorry to hear about your experience and I'm sorry for any confusion! I replied to your email to let you know that the Factuality ratings have always been available on the Premium and Vantage tier only. If you'd like to provide a screenshot of where you're seeing them available if you upgrade to Pro, please email this to us at feedback@ground.news as we want to ensure all of our messaging is correct. We look forward to hearing back from you!

Rated 5 out of 5 stars

Ground News is very much needed with…

Ground News is very much needed with the major news sources skewed (in both left and right directions). I want to make up my own mind so it is necessary for a service like Ground News to see where the data is coming from.

2 November 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Sean, thanks for your kind words! We're glad to hear that Ground News is providing the tools you need to make up your own mind when getting to the heart of a news story. We appreciate your support.

Rated 5 out of 5 stars

Absolutely amazing source of news

Absolutely amazing source of news, but what's really special about it is that it allows you to evaluate biases of political sides and see things from many angles!I think schools and businesses should buy it and provide it to their students/employees, media literacy should be top priority in today's world!!!

30 September 2025
Unprompted review
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Reply from Ground News

Hi Ana Maria, thank you for your delightful review! We agree that media literacy is extremely important! Thanks for your support and kind words.

Rated 5 out of 5 stars

A Fiesty Centrist Review of Ground News

Clean, Facts first, detailed interface, Canadian Made (ELBOWS UP🇨🇦!!), sorts bias like a Super Frighter Through the sea of lies and extremes.

This is the only place where a Moderate or a Centrist can enjoy his life without feeling like society's whipping boy.

STAY CENTER, STAY SAFE, STAY INFORMED, REFUSE THE EXREMISTS, FIGHT FOR TRUTH, AMEN.

that last line was for the right and left, I hope you feel like a bunch of idiots, because you are.

2 November 2025
Unprompted review
Ground News logo

Reply from Ground News

Hi Legit, thanks for your 5 star review! We're so glad to hear you're finding Ground News is a useful tool in staying informed in today's media landscape. We appreciate your support!

Rated 5 out of 5 stars

Would recommend to friends...

The service so far has been excellent and as advertised. Definitely would recommend to others. Five stars!!!

30 October 2025
Unprompted review
Ground News logo

Reply from Ground News

Thanks for your positive review, Michael! I'm so glad you're enjoying the service and please don't hesitate to let us know if we can do anything to improve your experience at any time.

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