Grooves Inc. Reviews 1,733

TrustScore 2.5 out of 5

2.5

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See what reviewers are saying

Rated 5 out of 5 stars

I purchased travel hair straighteners for my wife. Good delivery time from Mainland Europe to Scotland. Excellent price. Arrived well packaged. Having read some negative reviews I was a bit worried bu... See more

Rated 1 out of 5 stars

I ordered three records on April 17 2026 to ship to Canada. They were shipped 3 weeks after the order. From the tracking web site site the records have stuck in customs since May 16 . Sent an email to... See more

Rated 4 out of 5 stars

I ordered 2 Kingston SD cards that were 30% cheaper than other retailers. I received a notification email that they had been dispatched and apart from them taking a little bit longer than usual retail... See more

Rated 1 out of 5 stars

I am Phoebe Athey my two CD’s: 1. Xmas Stories for the Tasteful Atheist 2. A Guide to Good Taste & Elegance in Sexual Activities are offered on your website. I ordered the second when it became... See more

Company details

  1. Music Store

Information provided by various external sources

More than 350.000 CDs, DVDs, audiobooks and fan merchandise at great prices to buy online! More than 20 years of experience. Worldwide delivery.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good Customer Service response!

Customer Service responded promptly explaining that the delay in Darren Hayes's "Homosexual" cd arriving were due to supply line issues - Australia is a long way away! The CD arrived a couple of weeks later - great!!

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Peaches LP purchase

I'm delighted with the service I got from Grooves.land. Even though I ordered during the busy period - right before Xmas - my Peaches record arrived in New Zealand from Berlin 5 weeks later (really great in my opinion) - and in perfect condition. And a really good price too.

8 January 2023
Unprompted review
Rated 1 out of 5 stars

Save your money - don't order rare stuff!

Two orders - five items in total.
First order - nothing arrived after three months, second order - one item arrived very quickly, the other two never arrived.
Only refund for items arrived and no refund for PP fees or partial shipping refund - I'm repeating: two orders, one of five ordered items arrived!! After 3 months both times - I was really patient.
Clearly a bad service and I paid around 10 € for tracked shipping and PP fees for that one CD.
Suggestion: don't order rare stuff that you can't find anywhere else, Grooves probably also can't provide them, they won't dispatch and you'll lose money on fees.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, reliable, company that gives you access to a large catalogue of media that includes plenty of discs not easily found elsewhere. First rate :)

20 December 2022
Unprompted review
Rated 4 out of 5 stars

Very good customer service

Although my order was late arriving and the tracking information was wrong, my emailed queries were always answered in a very timely fashion which gave me confidence that my order would arrive.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING CUSTOMER CARE AND PERFORMANCE …

Groovesland is a truly high quality provider Everything they do is platinum standard.

The way the emails regarding your order and information regarding your order are sent and presented tell you everything you need to know.

All this and the best customer service too guarantees confidence that your order will be dealt with with highest consideration and efficiency too.

Indeed Groovesland are the best seller I have come across.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Awesome

Hi Guys
just wanted to say how happy i am with your product and the delivery of
same- when i ordered last week from Perth in Western Australia- I
anticipated a lengthy delay in shipping from Germany, I was pleasantly
surprised when the delivery man dropped the package this morning you guys
have got an excellent supply chain - i will definitely use your company
again excellent work 5 stars :)

rgds
Brendan

31 October 2022
Unprompted review

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