Groover Reviews 1,479

Groover stands out because it doesn’t feel like a mass-market submission platform. The experience has a real boutique quality to it. One of the things that impressed me most is the level of care and accessibility from the team. If you have questions during the process, they’re responsive and available, so you’re not left hanging trying to figure things out on your own.

Another strong point is the range of curators on the platform. There’s a wide selection across genres and territories, which gives independent artists real opportunities to find curators who genuinely fit their music.

Overall, Groover combines a professional system with a surprisingly personal level of attention, something that’s rare in music promotion platforms.In platforms, period.

TECHNICAL THEFT: 49.50€ taken (PayPal ID: 8UF873997V931341T) but campaign DELETED!
Review Text:
"This is an absolute disgrace and a total lack of professional support. Yesterday afternoon, I paid 49.50€ to launch the campaign for my single 'Leave Me And Stay Away'. The PayPal transaction was successful (ID: 8UF873997V931341T), but Groover’s system threw a technical error, took my money, and COMPLETELY DELETED my campaign.

I spent time researching and hand-picking 21 specific curators, and now all that work is gone. I’ve been waiting on your live chat since 08:30 AM this morning with ZERO response, despite your '1-hour' reply promise.

You are holding my funds hostage and sabotaging my release window. I demand an immediate credit of the 49.50€ to my account and the restoration of my curated list. This is no way to treat independent artists who invest their own hard-earned money.

"I finally managed to get a response from a human being only after posting this Trustpilot review. However, their answer was disappointing: I was told I’d have to wait even longer because their relevant team is based in the US.

This is unacceptable. It’s not my problem if their team is in a different time zone; I’ve already wasted over 24 hours since yesterday at lunch. In more than 20 years of using the internet, this is the first time I've been charged for a service that simply failed to start.

AFTERNOON UPDATE

At this point, I’ve decided I want nothing more to do with Groover. I have officially requested to delete my account and I am now proceeding through a PayPal dispute to get my refund. Their lack of efficiency and transparency is a deal-breaker for any independent artist."
LEAVE AND STAY AWAY...

REPLY TO THE MERCHANT

I'm sorry, but you've made one mistake after another. Leaving aside yesterday's glitch and the money deducted for nothing, this morning I waited four hours for a reply in the chat, even though it says “within an hour” at the top. After four hours, you gave me a nonsensical reply and then disappeared again, until I opened a dispute with PayPal. Then you came back, only to tell me that I would have to wait some more. For me, this level of service is unacceptable, and PayPal probably thinks so too, since they accepted my request within a few hours. Happy ending.

FINAL REPLY TO MERCHANT

Thank you for the clarification. You have been very fair in this regard, and I appreciate it. I would like to point out that, as I explained above, it was not so much the mistake itself that caused me to react in this way, but rather the poor quality, in my opinion, of the customer service system. Thank you very much for the happy ending, and I apologise for the misunderstanding about PayPal.

groover is one of the most reliable and serious that I have tried, well done, thank you very much

Groover can help the independent artist have the chance to put their sound in front of reputable professionals in a very smooth and productive manner.
Check em out!!

The campaign for my song Hard Spectrum performed significantly above my expectations and their typical results. Plus in the process I made a dozens of superfans in the process. I felt empowered and it was great to recieve so much possitive feedback!

I had a great experience so far. We got picked for radio spins the first time submitting. That a big win for Hood King Entertainment.

Their genre match is absolutely deceiving and the overall benefits are ridiculously negligible for the price paid. (50 dollar investment translating into about a 100 additional streams which translate into 30 cents of revenue for the artist on spotify for a quality track.) The culprit of it all is that you apparently can even get your track approved by curators on the platform that just vanish into thin air afterwards without sharing your track as they claimed.

RE to your reply: As I already indicated, one share was categorized as a share in the system but WAS NEVER shared and I have a proof of this. After contacting both the curator and groover nothing changed.

Through groover found pro curators who helped sky rocket my latest release

Absolutely dreadful service.

Paid for a submission and got a generic, copy-paste rejection that claims to “focus on deep house” — yet my song is deep house. That alone tells you they do not listen to anything properly. There was zero meaningful feedback — no mention of production quality, arrangement, mix, nothing musical at all. Just a lazy template.

This platform is basically a pay-to-ignore service. You hand over money and get auto-generated replies that prove curators aren’t invested in actually reviewing your music. It’s insulting, wasteful, and not worth the fee.

Totally unacceptable for a service that claims to help artists. Until they fix their broken system and ensure real people actually listen and respond, I wouldn’t trust this with any release.

Very good site, it has a lot of curators, and works fine

Got placement in 2 playlists and one promise to be placed within 30 days. My campaign costed me 50 EUR. Some Groover ad tells that the same results can be reached for about 100 EUR. Got feedbacks from about 13 curators from 21 curators I had total. Luckily, 4 curators didn't reply with feedbacks and I saved 4 opportunities to contact new curators but having more experience on what to put in the message after getting more knowledge on their playlists.

The platform is easy to use, and the opportunity to receive feedback from a wide range of relevant industry professionals is a valuable chance for any new or emerging independent musician. Groover’s service is excellent.

Very good service ,correct info and very informative. You will get all the support you need to be able to start your journey as a musician/composer . Recommend it 10 times out of 10 👍

Groover was the only of so many companies to actually do what they said they would--Get my songs in front of real curators

Trust is Big with me if you start bad with me it's over and so far when I have worked with Trust pilot it's very professional keep it up.

Really impressed with Groover, reasonable price, I think and pretty easy to use really. I'm just new so I need to learn more still but I always know what is happening with my submissions. Happy Customer :)

I’ve used Groover multiple times to promote my music (reggae / alternative rock, Spanish-language).

What I value most is the transparency of the system. You know exactly who you’re pitching to, you receive guaranteed feedback, and responses are professional and respectful.

Not every submission results in placement (which is normal), but when it works, it connects you with curators who actually listen and engage.

It’s a solid tool for independent artists who want structured outreach instead of sending blind emails.

Professional, clear, and worth testing if you’re serious about growing your audience.