Groomhere Reviews 

Groom here is great I've got both the 2.0 and the 3.0 shaver and both are exceptionally good performers. Used wet or dry it leaves a smooth finish and for ladies it is so gentle while grooming bikini area. Would highly recommend. Great product. Great customer service and delivery is quick and customer has information on delivery details

I bought the 3.0 trim pod and at the time of ordering checked as best I could to ensure that I had not signed up to unwanted subscription's. However I received a further charge later and goods I did not order or want. I will stick to ordering from Amazon in future as I never have this experience when I order through them.

I did not subscribe to anything after buying womens shave kit. It doesnt shave well and then they took 19.94 from my credit card this month, without consent. Complained via email, you get a reply with a video explaining how to cancel the so called subscription. It doesn't work, won't let you remove your card details or cancel anything. Reported as fraud to credit card company. They are applying for a refund and have blocked them. Don't use its a con.

Groom here Tripod Is the best lady shave/ grooming equipment I have ever had .

When my Rotary shaver Head had broken which ment I couldn’t change or use any of the various attachments .

I emailed customer service after sharing order number , proof a purchase a replacement has been sent . No questions asked . Excellent customer service . I would highly recommend !

Product ok.
Delivery shocking.
Customer service shocking.. takes over 8 days to deliver..
They dont care about anything you say.. poor, poor after sales service.
I will be cancelling my subscription immediately.
Avoid.

With summer on the horizon i thought I'd try this and had high hopes for it and a simple solution for baby smooth skin. Sadly im disappointed. While it seems quick, easy and practical, it doesnt give a close shave at all. It looks like im hair free and smooth but to the touch its nothing like it and i find, in order to be smooth, i need to resort to the old fashioned razor blade which pretty much defeats the purpose of me buying it. The trimmer is decent but again, even with the smaller head im having to go in with another razor. Yeah..... doesnt do what it says it does. Sorry!

I bought the lady’s razor
I was skeptical at first but I actually love it now !!💯👌🏼
Gives my shave a really soft feel & the facial exfoliator is great too
& my charge has lasted ages
A good gadget for the price too 👍🏼

Great product. Helpful customer service and quick delivery.

When viewing advert it shows a man running razor over his head with about a weeks growth. Miraculously the hair is shaved in 1 swipe! Reality it pulls the hair & takes several passes. Complained & was told i needed to use the clipper 1st. Awful shaver & even worse customer service

Horrendous product.
DO NOT BUY
Terrible customer care once I raised my concerns. Refused to give a refund.

A lot better than I expected, well worth the money. Great customer service too.

I have had various head shavers over the years but this is one of the best I use mine every two days and it's so easy to use fits in the hand comfortably and leaves a really nice finish. I always use a pre shave oil and I think this helps. It is also so easy to clean with the magnetic head l would clean after every shave.

I have only tried using this once so far. But I am happy with the results

Customer service is terrible. They respond to your emails saying you don’t reply. Their product is faulty that’s the reason!! Do not buy from them!!!

Poor customer service with automated responses, faulty products, confusing website and subscription. Apparently if you sign up to their hygiene plan but, cancel it at any point you void the lifetime warranty on your razor. My razor is broken and now out of warranty apparently for this very reason. What a con what if you don’t need any replacement razor blades your tied into a subscription you don’t want.
Never getting anything from this company again and regret recommending them to a friend.

Starts off being a decent bit of kit, or so you think. Until you realise it required more cleaning and emptying than your older more out of date shaver. Takes longer and doesn’t cut as clean.
Stick to who and what you know. Back to the reliable Phillips for me.
The nail in the coffin was when it broke 2.5years after purchase. I have got shavers that have tripled that length of time and still work albeit dated, but still charge and power on. This thing broke halfway through cutting and then the after sales service was non existent, basically after a long winded apology email basically said we still sell the product but don’t sell it separately. But you can buy the whole kit again, no thanks I’ll take my business back to the reliable brands.

Misleading information on their website and a difficult website to navigate to manage your subscription and account.
The product itself is OK, not the best shaver, not the worst, hence the 2 stars. Their FAQs state that an order can be cancelled before shipping. This is not true. I tried to cancel a subscription order within an hour of it going through and have been told that it can't be cancelled because it has been processed, it hasn't been shipped.
I have been told that I can return for a refund but this seems a deliberate inconvenience to try to get you to keep the product.
Overall I would say avoid this company.

I upgraded from version 2.0 to 3.0, and as before, everything has stepped up a notch. I love the magnetic blade because it enhances portability, ease of use, and blade cleaning. Highly recommended.

Unit will eventually stop charging up. Avoid this company.