Three weeks before my wedding I went to the Grogo store in Amsterdam and told him that I needed the perfect suit for my wedding. At that time I was recovering from a knee surgery and was still... See more
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He never gets the order right.Instead of him making sure existing customers have top notch service, he's out there chasing the new ones and when they become old clients he'll treat them like same way... See more
We ordered two suits for our wedding. A sparkly black suit and white suit and both came perfectly as expected. The quality of the material were excellent and the design was very well done. Thank you... See more
Exceptional customer service from point of sale to delivery. They were with me every step of the way. The suit itself is fantastic and fits brilliantly, as described. The bold design really stands out... See more
Company details
Written by the company
Our suits are made from the highest quality fabrics for every man who wants to feel special. Furthermore, what really make us stand out is our exclusive customer service.
Contact info
Otto Veniusstraat 32, 2000, Antwerpen, Belgium
- 0032465134475
- info@grogostore.com
- grogostore.com
Hasn’t replied to negative reviews
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The best suit, the best service and the most friendly owner.
Three weeks before my wedding I went to the Grogo store in Amsterdam and told him that I needed the perfect suit for my wedding. At that time I was recovering from a knee surgery and was still in crutches with plasters covering my leg.
The service that I received from Gideon was extraordinary. Not only was he there to help me find the perfect suit for the wedding. He also made sure that I felt comfortable. He even made sure I got back safe into my car.
He really understood what I wanted and to be honest, the suit was better than I even imagined.
In summary: Go to Grogo for the best suit, the best service and the most friendly owner you’ll every meet.
Grogo gave me one of the nicest peace…
Grogo gave me one of the nicest peace for my wedding
I loved the suit and felt very…
I loved the suit and felt very comfortable with it. Everything arrived quickly and the quality was good.
Feeling like royalty in every design
The best quality the best service and some of the most authentic designs I’ve ever seen just just say what you want and your idea and they bring it to reality. This was my first suit and I was definitely surprised with the outcome 🎉
Good job
I was helped well and everything was explained perfectly, there was also good communication and I am happy with that
Great service and tips
Gideon helped me so good and my wife like the suit. He also gave me some styling tips
The customer service was amazing they…
The customer service was amazing they was really kind and patient with me I really do recommend this shop as they do consider your opinions and they are on it as professionals and know what they’re doing. I recommend this shop a lot you won’t regret coming here to find your dream suit, which they provide many different designs and choices and they are even better in real life.
Fantastic service from the gents at…
Fantastic service from the gents at Grogo. Love these suits. They stock colours that you don't find anywhere else and the value for money is great. They also don't come up with stories about not having your size in stock like so many other companies. I highly recommend these guys!
It was my wedding and I needed suits…
It was my wedding and I needed suits for my groomsman. What a service I can say, he took care of everything with so much patience!!
Absolute top class!! Grogo to the world
WORST SERVICE AVOID
Suits are amazing!
What a service. They are professionals and the suits are amazing!
Exceptional customer service
Exceptional customer service, the team replied to me in timely manner as well as i received my shipment less than a week from purchasing. Very happy Australian customer

Reply from GROGO
Suit was cut small and fabric was cheap…
Suit was cut small and fabric was cheap and itchy .
Best Store!
It’s always a big pleasure to shop at GROGO!
Always the good address to get good quality for good prices.
I love the stores and also the fast delivery service!
Thanks GROGO Team
WORST CUSTOMER EXPERIENCE EVER
Back in June, 2024, I ordered a suit size 50, but I got delivered size 56. The same delivery date I contacted them, I called and they told me to link up via whatsapp. I was asked to return the product to their factory in Turkey and I will get my money refunded + the posting fees. which I did immediately via DHL and send all the proof and tracking number to them via whatsApp. Few days later, I called to know if the product was received, they said NO. I called DHL and I was told the customs office in Turkey wants the recipient to pay the customs fees before they can get their returned product.
Since then I keep writing to Grogo store, and they keep telling me they did not receive the product and they will not pay any customs fees either.
We are in November 18th, they are so indifferent to my claims, and keep saying they will not pay the customs fees.
so the returned product is being detained at the customs office in turkey. Because of their wrong doings.
At the end of the day I lost 495 EUROS + DHL fees 80 euros.
Listen...
I wish you well in your Business and trust me, You will loose 1000 times what You owe me. Mark my words...
You can keep my money.
Professional and diligent
Always makes time for his clients. Very flexible with scheduling and by far the best prices for such high quality clothing.
Thanks for making me look n feel like a million bucks on my special day.
Best customer service and quality you can’t compare
I was initially connected with Gideon through my uncle who bought from him previousl and loved it. , who communicated effectively and patiently with me.
Later, I reach out to him on WhatsApp , and from our first interaction, he demonstrated genuine care and a strong willingness to guide me through many choices of suits for my husband . His professionalism and empathy were remarkable, going beyond what I had ever experienced. Grogo (Gideon) was incredibly patient, consistently followed up, listened, and offered thoughtful advice to help me make the best decisions. He was like an angel, making the entire process smoother and more manageable. Even during moments of frustration and anxiety, He remained calm and encouraged me throughout to make best choice and gave me discount too. I truly believe that people like him makes a significant positive impact on the industry.
Thank you, Grogo—especially Gideon, you are incredible.
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