Customer service was excellent and I…
Customer service was excellent and I really enjoy the beard oil I have tried others before but this is by far the best one I’ve tried. Delivery was on time
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Grizzly Adam was founded in 2015 by Nigel Owen with a simple goal: to help men look and feel their best. What started with beard care has grown into a wider men’s grooming and lifestyle brand, offering beard oils, grooming tools, skincare, hair care, apparel and accessories. Every product we sell is selected with the same focus on quality, value and making everyday grooming easier. As founder, Nigel has personally tested every Grizzly Adam product before it is offered to customers and continues to use our products himself. Our Seduction Beard Oil, for example, is sourced and made in the UK and is vegan and cruelty-free. We’re proud to have now served more than 30,000 customers worldwide through confirmed website orders, as of September 2026. Our customers have also left 551 reviews through Stamped.io, as of September 2026, giving us valuable feedback that helps us continue to improve what we offer. Grizzly Adam is still a family-run business, and we’re committed to providing straightforward products, helpful service and a customer experience we can be proud of.
Cholmondeley House, Dee Hills Park, CH3 5AR, Chester, United Kingdom
No recent history of asking for reviews
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Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Customer service was excellent and I really enjoy the beard oil I have tried others before but this is by far the best one I’ve tried. Delivery was on time
Fantastic products from a very trustworthy company. Very prompt delivery also.
Fantastic products, great service arrived really quickly. Would highly recommend
Really good products delivered when and as advertised

Reply from Grizzly Adam Grooming Products
Really happy with my purchase! The product was great and did exactly what I expected. Customer service was excellent, and delivery was really fast too. Overall, a great experience from start to finish. I’d definitely recommend them to anyone looking for quality beard care products!

Reply from Grizzly Adam Grooming Products
Great products and fast delivery. Bought for my partner and he loves them, super reliable company will definatly be ordering again. Thanks A******

Reply from Grizzly Adam Grooming Products
The products I got were fantastic, I’ve been looking for something for years that suits my beard growth and this is prefect. Will be buying only from them moving forward!!!
I purchased the complete beard grooming kit
An absolute steal for the price
Delivery was fast , it came quicker than expected

Reply from Grizzly Adam Grooming Products
Purchase from there website and received my order in two days. I was absolutely delighted with my purchase of a grooming kit. I Would highly recommend them

Reply from Grizzly Adam Grooming Products
Bought a pair of Shimano sunglasses. They took 2 weeks to arrive. Clearly Chinese made knockoffs that were a poor fit. Chased several times for a refund but no reply.
I bought some Shimano sunglasses from them, 4 pairs for £54. They took weeks to come and then were left in an insecure location on an industrial estate over the weekend and, obviously, weren't there when I finally was told where they had been left. They said they would send more but never did and now do not respond to e mails. I looked in to the carrier to see if I could get anywhere with them and found out that the parcel had been sent from Aliexpress. I looked on their website and could have bought the same things over 400% cheaper. I also have to assume that they are not geniune Shimano, I cannot say for certain because I didn't get them.
Excellent service and communication.
Satisfied with the quality and sizing of the winter boots

Reply from Grizzly Adam Grooming Products
The add popped up so I thought I'd look at the winter jacket (as advertised) given that the web address suggests its a UK company - beware folks, there is a warning that the garments are made to Chinese sizes which suggests all is not as it appears

Reply from Grizzly Adam Grooming Products
Customer service was excellent - so helpful and a fast response to any queries. Would highly recommend using Grizzly Adam.
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