I saw a driver of a Griffin van driving aggressively and recklessly after having an altercation with another driver in Bristol. I was walking with children so loudly said “Woah!” and he screamed “C***... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used Griffin Toilet Hire for our wedding. We got married in our paddock with a marquee: From our first contact Griffin were extremely helpful talking us through the options. Competitively priced ou... See more
Company replied
We used Griffin Toilet Hire for a party and we hired an Event 300 Toilet Trailer and this was just what we needed. It was spotless, had enough toilet roll and soap. All our guests commented on how n... See more
Company replied
For a second time these guys got us out of a hole! Owing to staff changes we missed checking our Chem tank level on our campsite and it was overflowing with 400 customers about to arrive! T... See more
Company replied
Company details
- Portable Toilet Supplier
- Construction Equipment Supplier
- Drainage Service
- Septic System Service
- Sewage Disposal Service
- Sewage Treatment Plant
Written by the company
We are a family run portable toilet hire (for construction only), effluent & septic waste removal company who have been in operation since 2004. We have achieved ISO accreditation 9001 (quality management), 14001 (environmental management), 45001 (occupational health & safety management). We have a large fleet of portable toilets servicing Somerset, Bristol, Bath, Chippenham and Gwent. We can usually offer next working day delivery and use comprehensive software to ensure that EVERY toilet is attended EVERY week on our 3.5 tonne vehicles. We run a fleet of tankers ranging from 7.5 tonne for tight access sites upto 44 tonne liquid waste tankers.
Contact info
Unit 1 Mark Business Park, TA9 4PZ, Mark, Somerset, United Kingdom
- 01278 773770
- enquiries@griffintoilethire.co.uk
- griffintoilethire.co.uk
4.1
Great
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Griffin van driver screamed obscenities at me and children
I saw a driver of a Griffin van driving aggressively and recklessly after having an altercation with another driver in Bristol. I was walking with children so loudly said “Woah!” and he screamed “C***!” at me. Really unprofessional and aggressive behaviour. Great work.
9 April 2026
Unprompted review
Reply from Griffin Toilet Hire
Thank you for your feedback. We take situations like this very seriously and would like to run a full investigation using the CCTV footage on our vehicle so we can ensure that appropriate action is taken. We would like your help to identify the vehicle, if you could call us on 01278 773770 we would greatly appreciate it. Kind regards, Sarah.
Adam great bloke
Adam great bloke , done a brilliant job cleaning the portable toilet, Felton, Bristol 👍
11 December 2025
Unprompted review
Reply from Griffin Toilet Hire
Thank you so much for the amazing compliment, we will pass this on to Adam. :)
Excellent service as usual
Excellent service as usual
Special thanks to John who came and emptied our tank this morning
Very engaging and helpful young man and a credit to your organisation
24 July 2025
Unprompted review
Reply from Griffin Toilet Hire
Thank you for your lovely words Richard, I will pass this onto John for you.
Easy polite friendly service
Easy polite friendly service. Jake is quick and efficeint with communication and quotes. I sent dictated emails on my phone and Jake responded within minutes. The driver was helpful, friendly and polite. Toilet was clean and well serviced.
All in all a great experience.
18 July 2024
Unprompted review
Reply from Griffin Toilet Hire
Thank you for your review. I have passed this onto the team for you.
Helpful and efficient office staff.
5 June 2024
Unprompted review
Reply from Griffin Toilet Hire
Thank you Hannah.
I will pass this onto the team.
We have been using griffin for the past…
We have been using griffin for the past few months
Delivery/Cleaning/Collection has been very good
Excellent customer service from Jake
Highly recommend
3 June 2024
Unprompted review
Reply from Griffin Toilet Hire
Thank you Craig. We are so please that you are happy with our service. I will pass this onto Jake and the rest of the management team for you.
It all started with a very Polite professional service and ended the same!
It all started with a very Polite, Proffessional and clear pricing made us choose Griffin for our septic tank emptying and cleaning.
Pricing was very reasonable and the day and time was as said with the driver operative carrying on with the polite professioinalism. "We will definately recommend and use again!"
29 April 2024
Reply from Griffin Toilet Hire
Thank you so much for your lovely review Mr Browning for your glowing review, I will pass this onto George in office, the driver Russ and the management team for you.
Reply from Griffin Toilet Hire
Thank you Karen, its always a pleasure to empty your tank for you.
Griffin toilet hire will always be the…
Griffin toilet hire will always be the only company I go to for their luxury and clean loo’s, and their knowledgeable tanker drivers sewerage collection skills / knowleadge.
The interactions right from the first contact on the phone to delivery / collection was faultless.
Highly recommended!
26 April 2024
Unprompted review
Reply from Griffin Toilet Hire
Thank you for your lovely review Kate.
Reply from Griffin Toilet Hire
Thank you Julia, we will always do our best for our customers.
Excellent service
Excellent service, its our first time hiring a toilet for our site and I must admit they are on the ball.
Brilliant customer service from Jake Pike aswell
23 April 2024
Unprompted review
Reply from Griffin Toilet Hire
Thank you Matty, I will pass your praise onto Jake and the management for you. We look forward to a long working relationship with you.
Reply from Griffin Toilet Hire
Thank you Richard, we try to keep our pricing as fair as possible for our customers. We look forward to seeing you again next year.
Reply from Griffin Toilet Hire
Thank you Jamie, we are glad that you are very happy with our service.
Biodigester Empty
The process was handled very professionally from the original inquiry to the job being completed. The driver was very helpful and communicative.
4 April 2024
Reply from Griffin Toilet Hire
Thank you Guy, I will pass your feedback onto the team for you.
Toilets are great very clean and…
Toilets are great very clean and delivered on time, great price so very pleased
2 April 2024
Reply from Griffin Toilet Hire
Thank you Clive, we are so glad that you are happy. We look forward to seeing you every week for your weekly service. :)
Reply from Griffin Toilet Hire
Thank you for your lovely comments, I will pass these onto the team.
Have used this company for years and…
Have used this company for years and it’s amazing, really comfortable loos
Highly recommend
11 March 2024
Unprompted review
Reply from Griffin Toilet Hire
Thank you so much for your lovely 5* review Will. :)
Good Service and communication
19 February 2024
Reply from Griffin Toilet Hire
Thank you for 5 star review Mandy.
GREAT SERVICE EVERY TIME
4 March 2024
Reply from Griffin Toilet Hire
Thank you very much Jay, its always a pleasure speaking to you.
Good reliable local company
Good reliable local company, nothing is a problem.
Highly recommend.
5 March 2024
Reply from Griffin Toilet Hire
Thank you for the 5 star review Steve, we always enjoy working with you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.