While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our pool vaccum item went faulty and would not switch on. This was purchased from new and because the receipt was missing, they refused to support the item. I have sent pictures and given the serial number. Still not good enough to support. Disgrace
Purchased solar pool shower and within a year shower body deformed and begun to mal function. Grepool.com would not cover the warranty and stopped communicating. Very bad company, service and more important bad quality products. DO NOT BUY THIS COMPANIES PRODUCTS......
Compré una ducha solar para piscina y en un año el cuerpo de la ducha se deformó y empezó a funcionar mal. Grepool.com no cubriría la garantía y dejó de comunicarse. Muy mala compañía, servicio y más importante productos de mala calidad. NO COMPRE PRODUCTOS DE ESTA EMPRESA......
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
