Prompt,polite service from this company
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Frazer and his manager Jack were first class at working with me and the lender in a honest, fair really helpful way... not just transactional. You felt that they cared about you as a customer and wan... See more
Company replied
Brilliant service. Kylan was really professional from the start and delivered exactly what we were looking for. Communication was first class and from our first call to funds arriving in the bank the... See more
Company replied
Company details
Written by the company
Whole of market commercial finance brokerage - working within the UK SME space to provide funding solutions across all industries.
Contact info
Quay West at Media City, Trafford Wharf Road, M171HH, Manchester, United Kingdom
- 0203 340 9700
- hello@greenwoodcapital.co.uk
- greenwoodcapital.co.uk
4.4
Excellent
48 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Isobelle was very efficient…
Isobelle was very efficient professional and friendly
She made it an easy process
30 April 2026
Unprompted review
Incredible service from Jules Towey!
An amazing company to deal with, very friendly and helpful team, particularly Jules who I can't thank enough for his patience and dedication! Jules felt like an extension of our company through the honest feedback he provided, and he carefully gauged what would or wouldn't work for us. Every interaction was a real conversation instead of what can sometimes feel like a transaction, I very highly recommend! Thanks again!
15 April 2026
Unprompted review
Reply from Greenwood Capital
Hey Charlotte! Thanks so much for leaving this review, it's great to hear that you had such a positive experience working with Jules and we've passed your feedback on to him.
Do feel free to reach out to us again if we can help with anything else!
Team Greenwood
Tom Laws was outstanding at his job and…
Tom Laws was outstanding at his job and got a really competitive deal and beat all other brokers! highly recommend.
15 April 2026
Unprompted review
Reply from Greenwood Capital
Hey Ryan! Thanks so much for taking the time to leave us this review, it means a lot to small businesses like ours and we've passed your feedback on to Tom.
Do let us know if we can help with anything again in the future!
Team Greenwood
Tom was excellent throughout the entire…
Tom was excellent throughout the entire loan process. He was professional, responsive, and made everything clear and straightforward from start to finish.
24 March 2026
Unprompted review
Reply from Greenwood Capital
Hey Rose, thanks for taking the time to leave us this review. It always means a lot to us as a small business and we'll be sure to pass this on to Tom.
Do let us know if you need anything else in the future!
Team Greenwood
Can't even be bothered to call you so…
Can't even be bothered to call you so they have to resort to getting AI to call you numerous times (I thought me hanging up several times would've been enough of a hint to get an actual human to call me) and try to have a 'conversation' with you, with fake background noise.
Until you can be bothered to pick up the phone and have a proper conversation with me; I have no interest in speaking with you or doing business with you.
17 March 2026
Unprompted review
Reply from Greenwood Capital
Hi Connor,
Firstly, thank you for sharing your feedback.
We apologise that the calls have felt insulting. We are trialling the use of some A.I tools to help connect customers with our team more quickly, but clearly missed the mark in your case.
To ensure we stop you being called again can you respond to our information request with your number so it can be removed or alternatively email us at hello@greenwoodcapital.co.uk and one of our team will resolve this for you.
thanks,
Team Greenwood
Greenwood
Greenwood - great company to deal with. The whole process was effortless, quick and efficient. Many thanks to Tom Laws who kept us informed throughout the process and was extremely helpful. Would definitely recommend to our clients.
16 March 2026
Unprompted review
Reply from Greenwood Capital
Hey Tatenda,
Glad to hear you had a positive experience with our team and thanks for taking the time to leave us a review! We will make sure that Tom is passed his praise too.
Do let us know if you need anything else in the future!
Team Greenwood
Prompt,polite service from this company
5 March 2026
Unprompted review
Reply from Greenwood Capital
Hey Jon, glad to hear you had a positive experience with our team and thanks for taking the time to leave us a review! Do let us know if you need anything else in the future!
Team Greenwood
Moronic AI-generated call
Can't believe this company thought I'd respond positively to an AI-generated call with the robot so obviously inserting my name and that of my company into its script. This is a deeply insulting way in which to attempt to do business.
9 March 2026
Unprompted review
Reply from Greenwood Capital
Hi Mark, thanks for sharing your feedback. We're sorry that the call felt insulting. We are trialling the use of these tools to help connect customers with our team more quickly, but clearly missed the mark in your case. If you would like to speak to someone directly today, do feel free to email us at hello@greenwoodcapital.co.uk and one of our brokers will prioritise your call. Kind regards, Harry
Exceptional service, rapid responses
Great customer service, regular contact, and ongoing support. My broker Kylan is outstanding, but the whole team have been polite, professional, and a pleasure to deal with.
4 March 2026
Unprompted review
Reply from Greenwood Capital
Thanks for taking the time to leave us this review, Laura! It always means a lot to a small business like ours and we have passed your feedback on to Kylan.
Do let us know if you need anything else in the future!
Team Greenwood
Freindly and efficient
I found Kylan very friendly and efficient in providing the needed information for us to decide on the correct option. The process was seamless and very quick.
Thankyou
Kylan and team.
25 February 2026
Unprompted review
Reply from Greenwood Capital
Thanks for the review, Gordon! So glad to hear about your positive experience and we have passed your feedback on to Kylan.
Feel free to reach out to us again for anything you might need in the future.
Team Greenwood
Helpful and fast!
Greenfield Capital was very helpful in securing a business loan offer for me, the processing was unbelievably fast. Their customer service stands out, especially Jules Towey deserves a mention.
16 January 2026
Unprompted review
Reply from Greenwood Capital
So happy to read your review of the service, Shahid, and we have passed your feedback on to Jules.
Do let us know if we can help at all in the future.
Team Greenwood 💪
Would highly recommend
The whole process of dealing with Greenwood was effortless, quick and efficient. Many thanks to Kylan who kept us informed throughout the process and was extremely helpful. Would definitely recommend to our clients.
29 January 2026
Unprompted review
Reply from Greenwood Capital
Thank you for taking the time to leave us this review, Dale. It makes a real difference to small businesses like ours and Kylan has received your feedback.
Happy to help with anything else you might need in the future!
Team Greenwood
Very easy to deal with - nice smooth transaction
Very easy to deal with, Ben was very helpful.
Nice smooth transaction.
29 January 2026
Unprompted review
Reply from Greenwood Capital
Thank you for taking the time to leave us a review, Stephen. It really does make a difference to businesses like ours and we have passed your feedback on to Ben.
Do feel free to reach out to us again if you need anything else in the future!
Team Greenwood
Seamless job!
Kye has been amazing throughout the process.
I can't go with other broker as I found Kye always deliver his promise!
Thank you so much for your continuous seamless professional work!
26 January 2026
Unprompted review
Reply from Greenwood Capital
Thank you for taking the time to leave us the review, Marites! We have passed your feedback on to Kylan.
Happy to help and do let us know if you need anything else in the future!
Team Greenwood 🚀
Very good experience
A quick and smooth way to get it.
Especially representative Kylan Green.
Recommended.
20 January 2026
Unprompted review
Reply from Greenwood Capital
Thank you for taking the time to leave us the review, Tariq! We have passed your feedback on to Kylan.
Happy to help and do let us know if you need anything else in the future.
Team Greenwood
Excellent
Excellent! Jules, was engaging, helpful and most importantly understood what our business was going through. His advice and his persistence help get things over the line. I would most definitely recommend Jules & James to anyone seeking funding.
7 January 2026
Unprompted review
Reply from Greenwood Capital
Thank you for taking the time to leave us the review Roger! We have passed your feedback on to Jules and James.
Happy to help and do let us know if you need anything else in the future.
Team Greenwood
Very helpful all the way through the…
Very helpful all the way through the process.
Kylan was in regular contact to ensure I was up to speed with next steps.
Highly recommend
28 November 2025
Unprompted review
Reply from Greenwood Capital
Thank you so much for your positive review!
We truly appreciate you taking the time to share your experience with Greenwood Capital. As a small business, your feedback means a lot to us and we’re glad to know we’ve been able to support your financial goals.
Please don't hesitate to get in touch if you need any further assistance.
Jules and the Team Made Funding Easy
Greenwood Capital did a fantastic job helping me raise substantial funds for my business. Jules, my advisor, was brilliant, efficient, knowledgeable, and truly excellent at what he does. The entire team is professional and highly skilled. I would strongly recommend Greenwood Capital to anyone looking for fast and reliable funding solutions for their business.
Bismark
17 November 2025
Unprompted review
Reply from Greenwood Capital
Thank you so much for your positive review!
We truly appreciate you taking the time to share your experience with Greenwood Capital. As a small business, your feedback means a lot to us and we’re glad to know we’ve been able to support your financial goals.
Please don't hesitate to get in touch if you need any further assistance.
Brilliant service
Brilliant service. Kylan was really professional from the start and delivered exactly what we were looking for. Communication was first class and from our first call to funds arriving in the bank the whole process only took 4 working days. Thank you for your assistance, we will use you again.
11 November 2025
Unprompted review
Reply from Greenwood Capital
Thank you so much for your positive review!
We truly appreciate you taking the time to share your experience with Greenwood Capital. As a small business, your feedback means a lot to us and we’re glad to know we’ve been able to support your financial goals.
Please don't hesitate to get in touch if you need any further assistance.
I found the service was professional
I found the service was professional, friendly and I was informed on every step of the process. Above all, Kylan did exactly what he said he would do which means a lot these days. I would definitely recommend Greenwood Capital for help with financing.
13 October 2025
Unprompted review
Reply from Greenwood Capital
Thank you so much for your positive review!
We truly appreciate you taking the time to share your experience with Greenwood Capital. As a small business, your feedback means a lot to us and we’re glad to know we’ve been able to support your financial goals.
Please don't hesitate to get in touch if you need any further assistance.
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