Steve Shaw the GreenThumb operative was clear in his explanation of what the plan treatment was He worked steadfastly despite it being 30+ degree C. Most of the tools he used were electric and,wi... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The lawn specialist did a great job (again) in advising what he was doing and why. The work was carried out very efficiently. I would give 5 stars, but unfortunately Green Thumb only confirms whet... See more
Company replied
My trust fading fast, your service is a concern, you don’t return calls, then promise too and don’t. Sorry Alasdair and Dave gave exemplary service now everything has changed and we no longer have a... See more
Company replied
I have been a user of GreenThumb Lawn services for a number of years now and after a recent aeration and scarification treatment combined it left the lawn patchy and bare in places due to a very hot s... See more
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Company details
About GreenThumb Lawn Treatment Service
Written by the company
Trusted For Over 40 Years
GreenThumb has been caring for lawns for over 40 years, helping homeowners across the UK get more from their outdoor spaces. With over 220 branches nationwide, we’ve supported more than a million customers with expert, tailored lawn care designed to keep gardens looking their best all year round.We now offer even more ways to look after the outside of your home, including mowing, garden tidy-ups, hard surface cleaning, weed control and window cleaning.
Our tailored treatments help lawns and gardens thrive by feeding and aerating the soil, controlling weeds and moss, and repairing bare patches, while also keeping paths, patios, and windows looking their best.
We want looking after your garden to feel simple. Customers have access to their own GreenThumb account, where they can keep up to date with treatments, recommendations, appointments and billing whenever it suits them. They can also enjoy our LawnLove rewards platform, with savings at over 300 popular brands, including supermarkets, fashion retailers, restaurants, holidays, days out and cinema.
From regular lawn treatments to practical garden and exterior care, GreenThumb helps keep outdoor spaces healthy, tidy and ready to enjoy. So, whether you’re planning a family barbecue, relaxing outside, or simply want a garden you can be proud of, we’re here to help make life a little greener.
Contact info
GreenThumb Ltd, LL17 0JD, St Asaph, United Kingdom
- 08000 111 222
- greenthumb.co.uk
Get a Quote
4.3
Excellent
5K reviews
Asks customers to review
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Tom Reilly was very helpful and…
Tom Reilly was very helpful and informative. Told us what to do and how long it will last. Thank you Tom.
23 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Gemma, thank you very much for taking the time to leave Tom a lovely review.
We are so pleased he has provided you with a great service!
Thank you, Adrian.
Cameron Robinson was the only Green…
Cameron Robinson was the only Green Thumb chap that completely tackled our very over grown lawn. Made an amazing job of our lawn! Very friendly and polite and was extremely hard working. Thank you Cameron.
23 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Karen, thank you very much for taking the time to leave Cameron a lovely review. We are so pleased he has provided you with a great service!
Thank you, Adrian.
Can’t say enough…. Fantastic service
Can’t say enough for Paul and the Burntwood Office of Greenthumb. Great service from start to finish and Pail offered such a professional service with overall review of my newly laid lawn, with Paul’s advice, care and attention the lawn is now flourishing. Thank you very much Paul.
23 April 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Thank you very much for taking the time to leave us a review.
We're glad you can see the benefits of having lawn treatments and the service carried out from Paul and your local branch.
Thank you, Adrian
Tom has helped me with my lawn care and…
Tom has helped me with my lawn care and advice since the death of my husy
My lawn is looking healthier
18 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello Mark, thank you very much for taking the time to leave us a review.
We are delighted to hear how your lawn is thriving since using our treatments and it’s great to hear Tom has provided you with a superb service.
Thank you, Adrian.
It’s a Green Thumbs up from me👍
On my last appointment, which was a “summer ready” treatment, I was recommended a “nutraboost” application by Howard Baker from your Canterbury branch. He was very patient with me explaining the benefits of having it done. Howard duly arrived today to complete that task. Although I was his last appointment , on the hottest day of the year so far, he still was able to maintain a cheery smile and polite nature. 5 star service once again.
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Thank you very much for taking the time to leave Howard a great review!
We really appreciate you sharing your experience with us and are delighted to hear Howard has provided you with a fantastic service 😁
Thank you, Adrian.
GreenThumb Stafford
GreenThumb Stafford, Callum always smiling, friendly and professional. Gives very good advice and my lawn is looking better and better. Thank you
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Rose, thank you very much for taking the time to leave Callum a lovely review. We are so pleased he has provided you with a great service!
Thank you, Adrian.
The review did prompt a response which I was aiming for. It is a bit complicated. There is the national office and local offices . I spoke to a nice Adrian who sorted things.
The operatives are great and do a good job given the time constraints they have to work to. I recently took on mowing on a regular basis for a discounted price. I was not given the discounted rate and am owed £6 credit which does not show on my account. You try talking to someone. Impossible. Customer 1391 .
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello Leonard, many thanks for taking the time to leave us a review, we really appreciate your feedback.
I would appreciate the opportunity to look into this, could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team.
Thank you, Adrian
Gone Downhill Rapidly
Had greenthumb for years and years. Has gone downhill rapidly the last two years, with ineffective generic treatments, inappropriate timing (ie standing in water sodden grass during a time of flood , saying they were going to do an oasis treatment). Wasted £400 on ineffective treatments last year, in the hope that ‘the next one will be okay’. Really not sure what has happened.
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you.
Very Poor
Our lawn looks worse now than before Greenthumb started treating it. They turned up on inconvenient dates, even when asked not to, and left with nothing to say other than advising keeping pets of the lawn (despite clear issues with the lawn that should have been explained). Complete waste of money.
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello Kyle, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you.
Howard Baker at the Canterbury branch…
Howard Baker at the Canterbury branch is very knowledgeable and professional. He has looked after our lawns for several years and we would not go anywhere else
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Thank you very much for taking the time to leave us a review.
We're glad you can see the benefits of having lawn treatments and the service carried out from Howard and your local branch.
Thank you, Adrian
Operator explained in full detail the…
Operator explained in full detail the treatment to be expected. Craig very helpful in advising why grass was long in places.
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Wendy, thank you very much for taking the time to leave Craig a lovely review.
We are so pleased he has provided you with a great service!
Thank you, Adrian.
Tom was very helpful and knowledgeable.
Tom was very helpful and knowledgeable.
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Mick, thank you very much for taking the time to leave Tom a lovely review.
We are so pleased he has provided you with a great service!
Thank you, Adrian.
Green Thumb Treatment
Tom was very courteous and informative, couldn’t ask for anything more
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello Keith, thank you very much for taking the time to leave Tom a great review!
We really appreciate you sharing your experience with us and are delighted to hear Tom has provided you with a fantastic service 😊
Thank you, Adrian.
Summer Treatment Completed …
We had our Summer Treatment delivered Today 22nd June by JOHN - Lincoln Branch , he takes great care of our lawns front and Back , explains everything to us and which treatments are being applied.
He is very knowledgeable and as keen Gardeners he takes great pride in his work and also lets us know when our next treatments are due
JOHN - Lincoln Branch does a great job for us in keeping our garden looking great
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Ernie, thank you very much for taking the time to leave John a lovely review. We are so pleased he has provided you with a great service!
Thank you, Adrian.
Always very efficient and friendly…
Always very efficient and friendly service from Chris from the Bath branch. Although I do feel it’s getting a little expensive
17 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Thank you very much for taking the time to leave us a review.
We're glad you can see the benefits of having lawn treatments and the service carried out from Chris and your local branch.
We really appreciate your comments regarding pricing. We always aim to offer great value alongside high quality lawn care, and your feedback is very important to us.
Thank you, Adrian
Jamie (Canterbury branch) provides a…
Jamie (Canterbury branch) provides a first class service. Always on time, gets on with it - friendly, knowledgeable, efficient and effective.
22 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Susan, thank you very much for taking the time to leave Jamie a lovely review.
We are so pleased he has provided you with a great service!
Thank you, Adrian.
Green heaven (Ihope)
I needed something done about my weed-ridden grass. I had seen a GT van and found the website. Good response to the enquiry, but took a few weeks to actually get a visit. Dave Gleeson, the consultant, could talk! but it became apparent he knew his business. First treatment completed, and I signed for an annual plan.
19 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hello Kevin, thank you very much for taking the time to leave David a great review!
We really appreciate you sharing your experience with us and are delighted to hear David has provided you with a fantastic service 😊
Thank you, Adrian.
Outrageous overpriced and abysmal service
We ordered the hard surface treatment they charged us for 100m2. Our patio is just 17m2. Furthermore the patio looks no better. When we queried this the young man said he would investigate ate get back to us that day are the following day. He did not.
9 June 2026
Reply from GreenThumb Lawn Treatment Service
Hello John, thank you for taking the time to leave us a review, our customer service team are looking into this further for you and will be in touch as soon as possible.
Thank you.
Great work by Aaron Scaresbrook as…
Great work by Aaron Scaresbrook as ever. Professional and reliable.
15 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Karen, thank you very much for taking the time to leave Aaron a lovely review. We are so pleased he has provided you with a great service!
Thank you, Adrian.
Great experience we have used GT for…
Great experience we have used GT for over a year now. Charlie and John have been brilliant abd our lawn is great! Thank you
20 June 2026
Unprompted review
Reply from GreenThumb Lawn Treatment Service
Hi Abi, thank you for taking the time to leave us a review.
We are glad you can see the benefits of having our lawn treatments and it’s super to hear Charlie and John have provided you with a great service!
Thank you, Adrian.
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