Green St Property Reviews 30

TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Appallingly poor communication and management. As a landlord, I raised serious concerns about how my property was being handled and left multiple messages for a manager — none were returned. When I... See more

Rated 5 out of 5 stars

Carly has been a wonder to work with. From getting to see the apartment before the open house (9am)as we were traveling that afternoon to getting approved on our application just before our flight (2p... See more

Company replied

Rated 5 out of 5 stars

After seeing the property listed on REA, Lauren helped us see the property on the night of its listing. The application process began that night. Since moving in, Lauren has ensured we had everything... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Property is our passion, it’s what we do best and we apply our authentic and honest approach to delivering on our clients' needs. We envisage every home and client as a small business that needs our professional advice and support in order to thrive. We go the extra mile to ensure that every home is matched with the right person and people feel they belong. We are highly trained professionals who are renowned for giving our clients total peace of mind. We lead the industry in our diligence, attitude and results. Whether you’re selling or buying, considering a property management service, or require a rental property, our team is here for you.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

30 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Appallingly poor communication and…

Appallingly poor communication and management. As a landlord, I raised serious concerns about how my property was being handled and left multiple messages for a manager — none were returned. When I finally reached the owner/director, Peter, he was dismissive, ignored repeated emails, and refused to honor a refund request. Their operation appears overloaded, with far too many properties and little to no attention to detail. The result: mismanagement, disregard for clients, and zero accountability. I strongly advise against entrusting them with any property.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Review for Lauren Forbes from Green St Property

Hello Readers. Green St Property is fantastic. The number one reason for this positive review is because of the Green St Property team leader, Lauren Forbes. I recently relocated from Adelaide to Newcastle due to my mother being critically ill. As you can imagine, I was beyond stressed and upset due to that and the big location move itself. I had been looking for three weeks to secure a rental with no results. One property even had a tenant smoking in the living room with a full ash tray of cigarettes. However these other agents did not care because there were 20 couples lining up outside. As demand grows, their customer service vanishes.

Then I met Lauren. She is absolutely fantastic. She made a one-on-one private viewing of the property I was interested in. She emailed me back so quickly and I always felt listened to. She addressed all my rental property concerns. I had a list of things I was doubtful about the property. Lauren made sure all these items had a solution that mutually benefited me and the owner. For example, allowing a pet and the gardening requirements of the property. No quick fix, shortcuts. Just quality solutions.

Lauren is professional, punctual, friendly and highly efficient. On top of these important qualities, she is also just a well-rounded, lovely person. Easy to have a chat and a laugh with. She always values your time and will make sure you are happy with all the arrangements. Lauren takes the time to genuinely get to know her tenants and their interests. We talked about the suburb’s features, local history, our hobbies and she matched exactly what I was looking for in a property. Not many people can build a genuine rapport quickly and also leave you knowing you made the right decision. This is how Lauren made me feel. I am so happy with my current rental property and how effortless everything was to complete and to move in.

I have tried so many different real estate agents in Newcastle and across Australia. Sadly this was the first time I was treated with respect, kindness and genuine consideration of my needs rather than just trying to get money off me. If you are like me and fed up with sleazy, unethical real estate agents, go to Lauren at Green St Property. She’s a star and you will be well looked after, just like I was and continue to be.

Thanks, Kind Regards, Sam Hayward.

15 June 2021
Unprompted review
Rated 5 out of 5 stars

Professional and Personable Team

From the initial email to Green Street Property our dealings with the team have been wonderful. Prompt, polite and professional, yet still totally approachable. Deb, Eddie and Baden were amazing to deal with in preparing to have our property listed for lease. Amanda and Peter Aloupis have created a local business that understands the Novacastrian lifestyle and the needs of the local community. We would recommend Green Street Property to anyone looking to buy, sell, rent or for property managers.

9 December 2020
Rated 5 out of 5 stars

I have a beautiful house that I love…

I have a beautiful house that I love calling my home thank you so much Kathy

28 September 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Thank you for your lovely review Tracy!

We are so happy we could help you find a house that you can call a home!

Kind Regards,

The Green St Property Team

Rated 5 out of 5 stars

I found Green St Property and Kathy…

I found Green St Property and Kathy Moony very professional, responsible, fast and honest.

28 September 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Thank you Ebrahim!

We have passed your feedback onto Kathyt and she is beyond happy to hear she has done a great job!

Kind Regards,

The Green St Property Team

Rated 5 out of 5 stars

Highly recommend!

After seeing the property listed on REA, Lauren helped us see the property on the night of its listing. The application process began that night. Since moving in, Lauren has ensured we had everything we needed as well as providing a nice local touch for the two of us who are new to the area. Finally, contact around receipts, reports, and other admin related details have been timely and to a high standard. Very pleased with what can often be a daunting task of renting a new home.

31 July 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Sean!

Thank you so much for your lovely review! We are so happy you are pleased with our services!

Kind Regards,

The Green St Property Team

Rated 5 out of 5 stars

All correspondence has been great

All correspondence has been great. Emails answered in a timely manner, and requests have been dealt with promptly

2 July 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Nicole!

Thank you so much for your feedback, the team will be delighted to know they are doing a great job!

Kind Regards
Green St Property

Rated 4 out of 5 stars

Very easy to work with

Very easy to work with. Very through

9 June 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Thanks for the feedback Ashlee! If we can do anything else for you, please reach out to the office!

Kind Regards
Green St Property Team

Rated 5 out of 5 stars

Professional service

Professional service, experienced Property Agents, thorough, excellent communication. Would Highly Recommend.

4 June 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Thank you so much Debra!

We are so happy with the feedback

Kind Regards
Green St Property Team

Rated 5 out of 5 stars

Green street 5*

Love this agency! Efficient, and professional at all times.
Wouldn’t go anywhere else.

3 June 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Thank you Nicola!

We are so happy you are delighted with our services!

Kind Regards
Green St Property Team

Rated 5 out of 5 stars

Green street property has been great

Green street property has been great, efficient, helpful and contactable, really friendly and just all round wonderfully easy to work with. We couldn’t be happier with the service of green street property :)

2 May 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Leila!

Thank you so much for your 5 star review!

We are so happy we could provide a quality service for you!

Kind Regards
Green St Property

Rated 5 out of 5 stars

Great support

Fantastic assistance in preparing property for sale and great communication during the sale process.

1 May 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Michael!

Thank you so much for the positive review - we will pass your feedback onto the sales team and let them know what a good job they have done for you!

Kind Regards
Green St Property

Rated 5 out of 5 stars

Application process was seamless and…

Application process was seamless and easy, a pleasure to deal with

24 April 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Hannah!

We are so happy you found the application process seamless - this is something we have been working on improving within the business and it's good to hear it's being well received

Kind Regards
Green St Property

Rated 5 out of 5 stars

for sure been the best experience i…

for sure been the best experience i have working with real estate. Lauren Forbes who assisted us was so lovely and did such a great job

23 April 2020
Unprompted review
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Reply from Green St Property

Hi Grace

We appreciate your positive feedback and are super happy you had such a great experience!

Kind Regards
Green St Property

Rated 5 out of 5 stars

Finally an agent who cares

Finally an agent who cares, Lauren Forbes of Green St Property Management.
Lauren certainly surpassed my expectations. I found her to be super efficient by organising our rental In a short time frame (even when the owners live in France), and keeping us informed every step of the way. Due to COVID-19 we have not met in person but I feel like Lauren is a friend, through our regular contact and her caring and understanding nature, she is a good listener and a friendly compassionate person.
I would highly recommend contacting Lauren you can be assured she will be professional whilst still treating you with respect - a refreshing change from the previous agencies I had contacted while looking for a rental.

22 April 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Eleanor!

Thank you so much for your kind words! Lauren is one of our best! we will be sure to pass on the positive feedback!

Kind Regards
Green St Property

Rated 5 out of 5 stars

Lauren was absolutely fantastic

Lauren was absolutely fantastic, she communicated with us every step of the way and fast tracked our application due to our circumstances. We would highly recommend her and Green St property to everyone.

22 April 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Eleanor!

Thank you so much for your kind words! Lauren is one of our best! we will be sure to pass on the positive feedback!

Kind Regards
Green St Property

Rated 5 out of 5 stars

Great prompt service

Great prompt service. A new experience for me as a home renter.

22 April 2020
Unprompted review
Green St Property logo

Reply from Green St Property

Hi Rob!

Thank you so much for your feedback, we are really proud of the service we provide and we are happy you agree!

Kind Regards
Green St Property

Rated 5 out of 5 stars

Green Street - Best Property Management we’ve had

Green Street Property Management has been an absolute breeze to deal with, and we are sad to change management with the property we lease being sold and real estate changing hands.
A big thanks to Carly, who has been a dream property manager. You always answered all our questions and kept us in the loop. We have really appreciated it, and all you’ve done.
Another thanks to Lucas for all his help during the sale period, and for making it an easy transition period.
Thanks guys, it’s been a pleasure!

21 April 2020
Unprompted review
Green St Property logo

Reply from Green St Property

HI Amber!

Thank you so much for your positive review! We are so glad we could be apart of your journey! If you need anything in the future, please don't hesitate to get in touch :-)

Kind Regards
Green St Property

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