Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They al... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent shops Sheffield and Barnsley, with great staff that are happy to help you with any information you may need. Its my to go to for any growing needs.
I wish I could give a great review. Placed an order on the 5th and only half has arrived. Was supposed to get a hygrometer with probe. It came with no probe. And tried contacting via webchat and e... See more
Fantastic service. Had a small issue with a product that needed returning. No fuss, no problem just dealt with quickly and professionally. Would highly recommend.
Company replied
Company details
Written by the company
Green Spirit Hydroponics is a South Yorkshire based hydroponics retailer offering high-quality lighting, filtration, growth media and nutrients and more. first opening in 2004 in a small castle market stall which has since evolved and grown into one of the larget hydroponics distributors in the uk!
Contact info
Unit 5, 230 Woodbourn Rd, S9 3LQ, Sheffield, United Kingdom
- 0114 275 3353
- orders@greenspirit.ltd
- greenspirit-hydroponics.com
4.8
Excellent
235 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service very helpful thanks…
Excellent service very helpful thanks Steve Ryan and Chris
3 April 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you :)
Excellent customer service Steve well…
Excellent customer service Steve well done
1 April 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you :)
Reply from Green Spirit Horticulture
thank you :)
Brilliant shop everyone helpful and…
Brilliant shop everyone helpful and friendly
1 April 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you :)
Been coming here years great service …
Been coming here years great service and reasonably priced. Ryan and Louis are top lads
8 March 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you very much :)
Really helpful and suggestive
Really helpful and suggestive! Always happy to help and give advice without being nosey!
Would totally recommend, they also do great deals for starters and cash bargains in store!
All the staff are welcoming and friendly!
29 March 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you :)
Amazing customer service
Amazing customer service - great communication and advice from Ryan.
29 March 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you :) i will show this to ryan im sure it will put a smile on his face!
Its very good experience in this…
Its very good experience in this shop⭐️⭐️⭐️⭐️⭐️
28 March 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you :)
Reply from Green Spirit Horticulture
thank you for your review :)
Excellent service AAA
Excellent service , helpful staff willing to do the extra mile. Visit them you wont be disappointed.
25 March 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you very much for your review :)
Reply from Green Spirit Horticulture
thank you :)
Excellent products
29 September 2024
Unprompted review
Reply from Green Spirit Horticulture
thank you :)
Should have been 5 stars
Should have been 5 stars, however I ordered online on Saturday and the site said it would be ready to collect in an hour and I would get an email. After waiting over an hour I nipped to the shop on the off chance it was ready. The very helpful guy behind the counter told me the Internet team doesn't work weekends and It wouldn't be ready till Monday. He then checked my order and payment and got me my stuff. So it worked out okay in the end.
Thanks to that guy I wasn't as annoyed as I may have been. Looks decent inside the shop and staff seem really knowledgeable. I will be returning to have a better look around some time soon
20 January 2025
Reply from Green Spirit Horticulture
hello im sorry that you were told your order wouldnt be ready until monday but i am glad it got sorted for you :)
Great company
Great company, helped me with an issue I had and sent me some replacement bits no questions asked. Amazing customer service. Would reccomend!
27 January 2025
Unprompted review
Reply from Green Spirit Horticulture
thank you for your review :)
got what i wanted at a great price
17 January 2025
Reply from Green Spirit Horticulture
THANK YOU FOR YOUR REVIEW :)
Reply from Green Spirit Horticulture
THANK YOU FOR YOUR REVIEW :)
Fast delivery and on time also package…
Fast delivery and on time also package was Very packaged
14 January 2025
Reply from Green Spirit Horticulture
THANK YOU FOR YOUR REVIEW :)
What can I say
What can I say , Green Spirit Hydroponics is my go to for my nutrients, and growing needs , friendly staff who go above and beyond to make sure the customer is happy and get there order on time .
Thank you Green Spirit you have a very happy customer
15 January 2025
Unprompted review
Reply from Green Spirit Horticulture
THANK YOU FOR YOUR REVIEW :)
Great product and even better price
Great product and even better price. Unfortunately through no fault of the supplier the delivery was delayed ways supposed to be delivered 24.12.24 but arrived 06.01.25
23 December 2024
Reply from Green Spirit Horticulture
THANK YOU FOR YOUR REVIEW :)
DO NOT USE.......ZERO STEALTH
BOX ARRIVED SPLIT AT END SHOWING OFF CANNA BAGS, OTHER BOX SPLIT DOWN MIDDLE SHOWING HYDROTON BAG AND A LABEL ON TOP RIGHT NEXT TO MY ADDRESS WHIKCH SAYS "ONE OF THE LARGEST SUPPLIERS OF GROWING EQUIPMENT IN THE UK. NEVER EVEN HEARD OF STEALTH SHIPPING THESE MUPPETS...... DO NOT USE UUNLESS YOU WANT EVERYONE KNOWING YOUR BUSINESS. BOXES HELD TOGETHER WITH ONE LINE OF FRAGILE TAPE, UTTER GENIUS.......TW@TS
7 January 2025
Unprompted review
Reply from Green Spirit Horticulture
Apologise about the issues with your order with us, I did try and reach out after your initial email but we had no response back.
All packages that leave us are packed in PLAIN boxes for discreet delivery - These left us packed to the standard we ALWAYS send parcels out, unfortunately when our couriers collect from that point the delivery is out of our hands.
The label you are referring to is a leaflet with a discount code for future uses which is placed and packed WITHIN each box as a thank you for ordering with us.
From the sounds of what has happened, unfortunately the parcel packaging has broke in transit the couriers have then tried to
re-pack this and stuck the discount code leaflet to the outer box.
As per my email, We apologise for the issues with this - All of our parcels we send out and packaged well and discreet, but unfortunately things can happen in transit which is out of our control.
Thanks
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