Smooth delivery of service from pick up to drop off, no time hanging around awaiting paperwork.
Company replied
Unit 6 Browns Park, Brunswick Industrial Estate, NE13 7GD Newcastle upon Tyne, Tyne and Wear, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Smooth delivery of service from pick up to drop off, no time hanging around awaiting paperwork.
Company replied
Lovely car, nice agents and had a great time driving around Scotland. The company is net zero which is an extra bonus.
Company replied
Other than the unclear instructions for the pick up Point the hire was as expected
Company replied
Fantastic as always. The staff in there are great too!!
Company replied
Green Motion operates a car hire desk serving Newcastle Airport (NCL), based at Unit 6 Browns Park, Brunswick Industrial Estate, Newcastle upon Tyne, NE13 7GD. On arrival, call the branch to arrange collection; a representative will meet you at Short Stay 2 Parking, with the shuttle usually arriving within 15 minutes. Other pick-up points include Callerton Parkway, reached by the free airport shuttle or Metro, or the Express Pick-Up and Drop-Off area outside the terminal. Customers not arriving by flight should go directly to the office at Unit 6 Browns Park to collect their car. Desk opening hours (local time): every day 07:00–20:00, including public holidays.
Written by the company
Our customer care team will look into it personally
Unit 6 Browns Park, Brunswick Industrial Estate, NE13 7GD, Newcastle upon Tyne, Tyne and Wear, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport
Lovely car, nice agents and had a great time driving around Scotland. The company is net zero which is an extra bonus.

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport
Smooth delivery of service from pick up to drop off, no time hanging around awaiting paperwork.

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport
Other than the unclear instructions for the pick up Point the hire was as expected

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.