Green Motion Car and Van Rental - Green Motion Newcastle Airport Reviews 

5
•
TrustScore 4 out of 5

4.0

Unit 6 Browns Park, Brunswick Industrial Estate, NE13 7GD Newcastle upon Tyne, Tyne and Wear, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Smooth delivery of service from pick up to drop off, no time hanging around awaiting paperwork.

Company replied

Rated 5 out of 5 stars

Lovely car, nice agents and had a great time driving around Scotland. The company is net zero which is an extra bonus.

Company replied

Rated 4 out of 5 stars

Other than the unclear instructions for the pick up Point the hire was as expected

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

Green Motion operates a car hire desk serving Newcastle Airport (NCL), based at Unit 6 Browns Park, Brunswick Industrial Estate, Newcastle upon Tyne, NE13 7GD. On arrival, call the branch to arrange collection; a representative will meet you at Short Stay 2 Parking, with the shuttle usually arriving within 15 minutes. Other pick-up points include Callerton Parkway, reached by the free airport shuttle or Metro, or the Express Pick-Up and Drop-Off area outside the terminal. Customers not arriving by flight should go directly to the office at Unit 6 Browns Park to collect their car. Desk opening hours (local time): every day 07:00–20:00, including public holidays.

Why rent with Green Motion

Written by the company

Cars and vans for every trip
From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
Know what you need before you go
You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
No surprises at the counter
Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include: • your booking reference • the location you rented from • a short summary of what happened, plus any photos or receipts This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.

Contact info

  • Unit 6 Browns Park, Brunswick Industrial Estate, NE13 7GD, Newcastle upon Tyne, Tyne and Wear, United Kingdom

  • 019125 05600

10% off when you book direct

Code TRUST10 at greenmotion.com. New bookings.

4.0

Great

TrustScore 4 out of 5

5 reviews

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4.0

All reviews

(5)

4,199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff

Great staff, very helpful.

13 October 2026
Green Motion Car and Van Rental - Green Motion Newcastle Airport logo

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Thank you for your review. We’re glad the team was helpful.

Rated 5 out of 5 stars

friendly and helpful

friendly, helpful, on time. very easy car hire

9 October 2026
Green Motion Car and Van Rental - Green Motion Newcastle Airport logo

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Thank you for your review. We’re glad the Newcastle team was friendly, helpful and on time, making the rental easy.

Rated 5 out of 5 stars

Lovely car

Lovely car, nice agents and had a great time driving around Scotland. The company is net zero which is an extra bonus.

12 October 2026
Green Motion Car and Van Rental - Green Motion Newcastle Airport logo

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Thank you for sharing this. It is lovely to hear that you enjoyed the car, the team at Newcastle and your drive around Scotland. We appreciate you noticing our environmental efforts too.

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always. The staff in there are great too!!

13 October 2026
Green Motion Car and Van Rental - Green Motion Newcastle Airport logo

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Thank you for choosing Newcastle again. We’re delighted the team made another good impression.

Rated 5 out of 5 stars

Smooth delivery of service .

Smooth delivery of service from pick up to drop off, no time hanging around awaiting paperwork.

18 September 2026
Green Motion Car and Van Rental - Green Motion Newcastle Airport logo

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Thank you for your review. We’re glad pickup and drop-off in Newcastle were smooth and that the paperwork did not keep you waiting.

Rated 4 out of 5 stars

Other than the unclear instructions for…

Other than the unclear instructions for the pick up Point the hire was as expected

12 October 2026
Green Motion Car and Van Rental - Green Motion Newcastle Airport logo

Reply from Green Motion Car and Van Rental - Green Motion Newcastle Airport

Thank you for your review. We’re glad the hire otherwise met your expectations, and we’re sorry the Newcastle Airport pickup point instructions were unclear. Clearer directions would have made the start easier.

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