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Green Motion Car and Van Rental - Green Motion Nairobi International Airport Reviews 

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TrustScore 3.5 out of 5

3.6

Car Rental Agency
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Airport N Rd, Nairobi, KE

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254733719299

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Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

Green Motion operates a car rental desk serving Nairobi International Airport (NBO), located on Airport North Road in Nairobi, Kenya. This branch provides vehicle collection for travellers arriving into the city. Customers are met through a meet and greet service, with a representative waiting in the arrivals area holding a sign showing the customer's name. If you need assistance locating your representative, call the branch using the number listed in the branch details on this page. Desk opening hours (local time): Mon–Fri 08:00–17:00; Sat 08:00–14:00; Sun closed. Public holidays: closed.

Why rent with Green Motion

Written by the company

Cars and vans for every trip
From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
Know what you need before you go
You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
No surprises at the counter
Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include: • your booking reference • the location you rented from • a short summary of what happened, plus any photos or receipts This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.

Contact info

10% off when you book direct

Code TRUST10 at greenmotion.com. New bookings.

3.6

Average

TrustScore 3.5 out of 5

1 review

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3.6

All reviews

(1)

4,199 reviews in the last 12 months

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Rated 4 out of 5 stars

A good experience overall.

Pick up was very good. Driver had sign when we got off the plane and was friendly. Car was in decent shape.

Drop off was not so good as driver late was to the airport in spite of us texting him 1 hour before we arrived. We had to wait in the underground parking lot for around 40 minutes. Nirobie traffic is bad and he should have known that!

Car had no spare tire - not great as we drove into Rural Kenya!

12 October 2026
Green Motion Car and Van Rental - Green Motion Nairobi International Airport logo

Reply from Green Motion Car and Van Rental - Green Motion Nairobi International Airport

Thank you for the balanced review. We’re glad the airport pickup and vehicle met your expectations. We understand your concern about the roughly 40-minute wait at drop-off and the absence of a spare tyre for your rural journey. Please email your booking reference and the drop-off details privately to ics@cs.greenmotion.com so customer services can review the arrangements and vehicle equipment.

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