GreenlandMX Reviews 

Really poor...placed an order,contacted them to cancel and that i would like a refund...no reply...

Avoid will have to get a refund from paypal

Deplorable after-sales service. I received an Alpinestars A-10 v2 vest for a total of 209.91€ which was missing a side strap, making it impossible to close. After contacting the after-sales service with photos, which takes a long time to reply, I was told "ok, we'll contact the manufacturer". One week... two weeks... another e-mail, "we're still waiting for a reply from the manufacturer". Yes, but I don't really care, if you don't check the condition of your products before reselling them I don't have to be held hostage, you first solve my problem by making a return or sending me what's missing and THEN you check with the manufacturer.
So I asked for a return because I'm just fed up with having something I can't use and for which I've paid full price. And .... total silence. No more replies, nothing. Now i just have a 200-buck vest I can't use. AVOID AT ALL COSTS !

I ordered and received the item after a 10 days. Item was packaged well but unfortunately it is too small. I have been trying to call / email customer for 2 days to confirm the process to return my item but nobody is responding. They say you can return your item within 30 days but I am afraid they might wait 30 days before they tell you how to return your item.

Ordered several items and received package within 1 week.
But
1. 3 items from my order were in opened boxes. Clearly refurbished / returned goods
2. 1 of the items is not a complete set and has missing parts.
3. Box with which they send my order was reused, its clearly retaped and has info from previous use.
I mean its good that they recycle boxes I guess, but considering other problems, this just seems like they try to save costs or just dont care about their customers.
Cant say that its completely bad experience as prices were good, but leaves bad impression overall

Many purchases made always excellent service and prices. For me without a doubt a reliable site

After it turned out that delivery does not fit on my bike they refuse to take it back and reimburse me. This is very sad. Warning to all who want to buy here.

Scammers basically. Ordered parts they took 2months by then I moved house. They offered to sign for it at my old address so I could pick it up but dpd wouldn't which is understandable but when I contacted Greenscammers about it they basically had no intention of helping retrieve my parts an said I would have to contact dpd myself?! Which is stupid as everyone know you have to contact the seller. An now I have no parts an no refund had the cheek to tell me it would cost more to send it back again.

Problem not solved, you are not honest, I would not recommend your site to my friends. A lot of time spent to manage a dispute or you are in bad faith. Really I do not recommend your site.
Be careful, the photos of the products on their site do not always correspond to the products received. Very long delays, 1 month to receive my package. Dishonest after-sales service.

Ordered a Mudguard three weeks ago no coms no emails and no Mudguard.....
I wish I had read reviews before buying!!!
Contacting my credit card company let them deal with retrieving the lost money!!
Utterly rubbish

Do not buy from this company hundred percent avoid I have paid for my order with a premium delivery cost have not heard a thing have not received and have no contact from them, scam!!!

This is the worst costumer service I ever experienced. Don’t shop here!!
I bought two givi waterproof side bags as a complete set. First of all they didn’t fit at all at my bike. That might be one thing. But when I tried them I discovered one of the bags was ripped in the seem. That was not an option at all though we where going to travel to Faroe Island where it rains a lot.
I made a reclamation and got a return ticket. I sent the items back and after a long time I got a confirmation that they had arrived and a refund was going to be done. It did. But I didn’t get all of my money back. I was told to pay €41. I mailed them and asked way. That was in end of July. Now it’s in the beginning of September and I have still not got an answer dispute several reminders of an explanation. Now I have to pay that fee all though it was a reclamation because of a broken item.
This can’t make me see that GreenlandMX is a serious company.

Warning, do not use this shop. Its a scam and i will report this to the authorities.

Ordered things for 150 Euros. No order confirmation came so i waited. Nothing.
Tried to contact them through phone, facebook, email and the second phonenumber. Nothing seems to work.

150 Euros are now stolen.

I wish I had read the reviews before ordering my brake pads. I did not need them at the time but knew I would soon as I was touring Europe. When I did go to change them they did not fit and they GreenlandMX claims it is too bad it is past the 30 day limit. My question is, do they expect you to tear down your bike to check if they sent the right part, should we not assume that they know what they are selling and what is ironic I asked them twice before purchasing them would they fit and both times I was told they would. Sadly this is just another company with ill trained staff that could not give a damn about their customers. I would gladly pay the extra shipping and order from the States, Canada or South Africa at least I have never had any issues with any company in those countries. Europe is a nightmare to order anything, well at least that is my experience. Further to this the Galfer pads I ordered were for a BMW R1150GS, the pads I actually needed to order were advertised under KTM, plus no sizes are mentioned on their website. So in their logic one must order KTM pads for your BMW. In what planet other than GreenlandMX is this normal or even sane. Clearly their error and they stand firmly behind their incompetence....WOW.
Heed this warning stay as far away from this company as possible.

Ordered a set of foot pegs, payed for them, never received a confirmation email, i emailed them several times with no reply, there phone numbers didnt work so i couldnt speak to anyone about cancellation. Still not heard back from them, i would 100% avoid greenland mx they are awful

This Company doesn’t even deserve a one star terrible communication in fact none don’t give these people your money Absolutely terrible

Ordered 3 items 2 of which were fine one had to be returned. The website has no facility to notify return and their phone system sends you in circles and there’s no one to talk to. Sent 5 emails the last 4 have been ignored so have raised complaints via Mastercard to get my refund. Sending item back cost me £10. This company seem good value but they’re not. Poor service from start to finish: avoid!!

I ordered and paid for part that I was told was in stock, then nothing. When I chased delivery I was told " soon ", after another week I received a false tracking number for DPD. When I contacted DPD that had not even received the item. Now trying to cancel the payment,

DO NOT BUY FROM THIS COMPANY

UK website but they are in spain. Had no issues with delivery but returning was an awful experience (jacked didn't fit). They don't answer the phone or emails, don't provide you with the details required to get the return through the customs, their website's instructions for returns (in english) don't work in the UK as the return button is disabled.

In the end I arranged and paid for a courier to return, figured out the codes from their invoice by myself, and when they finally answered the phone after 2 weeks (no explaination or apologies given) I had to call them again and again to get them to call the customs and release the parcel, and then to issue a refund.

After all this, since somehow they were 22 pounds in charges for the return's customs, they obviously deducted the cost from my return. All in all 60 quid and more than a month of pain to return a Jacket. Never Again, I would strongly recommend you avoid these people.

This is by far the worst company I have ever dealt with . I would give no stars if possible.
Do not buy from them 😨