Im based in Lancashire and green grants…
Im based in Lancashire and green grants said its viable
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Green Grants UK is a free public service helping homeowners access government-backed ECO grants. Our mission is to improve home energy efficiency at no cost to you, saving thousands on bills while making your home warmer, greener, and more sustainable.
St. Christopher Bungalow Hanbury Garage Uskside,, NP18 1AA, Caerleon, Newport, United Kingdom
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Im based in Lancashire and green grants said its viable
I spent time waiting for these guys after they told me l was elligible. The young man who l spoke to kept refering to his boss who l never got to speak to and afer months of waiting and futile phone conversations they said l was inelligible. l think they are legit but having giving lots of personal info and got nothing in return l was worried it was a scam but l spoke to a very helpful lady today who did her best to reasure me and was very professional and helpful.

Reply from Green Grants UK
Quick efficient service and men were very pleasant and helpful
Easy process from start to finish. Some paperwork to complete but otherwise all ok
Everyone who came (and there was many) was very professional we were told how things were going and how long it would take.
The installation has transformed our house from a cold E (EPC) to a warm B+.

Reply from Green Grants UK

Reply from Green Grants UK
Although we ended up not proceeding with any installation, all the information Green Grant supplied to us was both accurate and pertinent and discussed in a very professional friendly and respectful manner.They really know the grants systems and what is ,and what is not,available, and a were altogether very helpful and pleasant to deal with.

Reply from Green Grants UK
Really lovely people to deal with, very professional and do what they say they will.

Reply from Green Grants UK
Green grants has made the whole application for an ECO4 grant smooth and straightforward. We were kept informed about every stage, and nothing was too much trouble. When one provider turned us down, Green Grants tried another provider for us, and we were successful. We’re now looking forward to a warm and cosy winter. Thank you!

Reply from Green Grants UK
The initial contact was a face to face invitation to a fact finding conversation at a local agricultural show.
A courteous and efficient phone contact followed..by our invitation.
We were furnished with facts and possibilities..information from us was collected with no fuss and full explanations.
At no time was any pressure applied to go forward with the scheme.
All stages were explained and acted upon and an open communication channel was available at all times.
In Truth if the company had not walked us through that whole process we doubt we would have gone ahead.
The team was very professional indeed.

Reply from Green Grants UK
Green Grants were extremely professional and helpful through all stages of the process. I would highly recommend their services to anyone.

Reply from Green Grants UK
Good communication and very rapid to get the project going, chose reputable company to undertake work, did all the leg work and applications for us and project under way within a month. Good experience for us.

Reply from Green Grants UK
The setting up process was very efficient and the work was carried out was done well and quickly dustsheets were put down on first day but then left rolled up the rubbish was all left i had to phone to arrange removal which happen a week later this let an otherwise good job down

Reply from Green Grants UK
A very friendly Mitch knocked on our door as a cold call in early May and told us we might be eligible for the ECO4 grant based on our house age, type and oil central heating. We were a little suspicious (and whilst we get few cold callers, I generally wouldn't agree to something from a cold call, but something get right) but went ahead with the free survey after a phone call with Bryce in the office who clearly explained the process, Green Grants role and explored our eligibility as homeowners. Green Grants were really efficient and collected all the relevant information, and connected us with an installer who specialised in solid wall house insulation. The house survey was conducted the following week and 2 weeks to the day of Mitch knocking on the door we had our grant approved. The work (internal wall insulation, loft insulation, ventilation, Air Source Heat pump installation and whole house central heating re-plumbing and new radiators installed, solar panels) carried out by Smart Energy Homes (see my other reviews) was finished within 6 weeks of the grant being approved! The teams that came to do the work, were professional, and friendly.
Knowing that Bryce and the team were available as an independent intermediary was very reassuring, especially as they were so efficient and professional with the application.
I highly recommend Green Grants UK.

Reply from Green Grants UK
Pissed me about for months. With no replies, sent over all required documents twice and heard nothing for absolutely ages. Then they eventually came back with 'your local council isn't supporting this scheme any longer'. Total waste of time!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.