Overall we like Green Chef US and would recommend it. We think it is best for people who want organic and who are vegetarian. The meals with meat are very good, but we don't want to have to 'shop' fo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from pr... See more
Company replied
Last meals never arrived; they issued a refund. Weird time for them to request a review. Overall good quality and variety, and they do a good job at keeping an array of pescatarian and vegetaria... See more
Company replied
The meals are generally good and tasty. However it is often hard to find something that is low sodium and low saturated fat as in 7g or less per serving of saturated fat and 600 or less of sodium. It... See more
Company replied
Company details
Written by the company
Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.
Contact info
40 W 25th Street, 6th Fl, 10010, New York, United States
- (888) 236-7295
- help@greenchef.com
- greenchef.com
3.9
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The salmon dish was my least favorite
The salmon dish was my least favorite. I go between Green Chef and Home Chef…I love their salmon dishes and steelhead trout dishes. I am trying another salmon this week.
25 June 2026
Reply from Green Chef US
Hi there,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you love competing salmon and steelhead trout dishes and are giving our menu another chance by trying a different salmon recipe this week, though we completely understand that our previous salmon dish fell short of your expectations and was your least favorite so far. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Best Meal Kit Service
The ingredients, meals, and service are fantastic. Everything is delicious, and it has revolutionized the way my partner and I enjoy food. If you haven’t tried this or have tried other meal kits, I would 100% give this a shot.
The UI of the app is fairly easy to understand. It really makes planning meals painless.
The delivery timeframes are a bit inconsistent with some boxes being delivered at 2pm and others at 7pm, but that isn’t a direct reflection of the actual service being provided.
The order accuracy is always perfect. I have yet to experience any missing items - I have received extra protein or vegetables though!
They do have diet regulated specific meals (gluten free, pescatarian, gut friendly, etc) so this is a great option for anyone who wants to give it a shot. I could not recommend more.
22 June 2026
Reply from Green Chef US
Hi John,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the fantastic, delicious meals, our diet-specific options, and the seamless experience with our app and order accuracy (even with those delivery window variances). Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
The food is always fresh for the week
The food is always fresh for the week! The variety of meals is great!
22 June 2026
Reply from Green Chef US
Hi Monica,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the great variety of meals and that the food is always fresh for the week. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Question Insulin resistance choice
Clear recipes. Too much use of filler grains in offerings hard to find low sugar, carb smart and high protein for insulin resistance. Need specific offerings to choose from.
Good communication prior to getting food.
14 June 2026
Reply from Green Chef US
Hi Franchesca,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Green Chef.
Warm regards,
The Green Chef Team
Easy to prepare and very tasty
Easy to prepare and very tasty! I don’t know if I can lose weight with this plan
19 June 2026
Reply from Green Chef US
Hi there,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy-to-prepare and very tasty meals, and we hope they support you well on your wellness journey. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
We are so delighted to find this…
We are so delighted to find this company. So many options to choose from for different diets and style plus you can customize if you like to change any of the meat off or do organic … doesn’t seem that the meals repeat like the other providers we’ve been using so we don’t get bored. Sauces are amazing !!! Thank you
18 June 2026
Reply from Green Chef US
Hi Biby,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the many diet and style options, the ability to customize your meat choices or go organic, the fact that meals don't repeat so you never get bored, and our amazing sauces! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
We love Green Chef
We love Green Chef! It makes cooking healthy gluten free meals simple and fun! The menu options are great, the ingredients have been good quality, and the recipes are easy to follow. Not only am I learning how to cook, but we are so satisfied with the meals we’ve been getting that I don’t like to go out to eat any more.
19 June 2026
Reply from Green Chef US
Hi Celiac,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the simple and fun process of cooking healthy, gluten-free meals, the great menu options, the high-quality ingredients, and the easy-to-follow recipes that are helping you learn how to cook and keeping you so satisfied you don't even like going out to eat anymore. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Last meals never arrived
Last meals never arrived; they issued a refund. Weird time for them to request a review.
Overall good quality and variety, and they do a good job at keeping an array of pescatarian and vegetarian options.
Edit: After leaving this review they offered $30 dollars off my next non-discounted box, I added a star to my rating, I think we're square. Green Chef is a pretty good delivery service.
17 June 2026
Reply from Green Chef US
Good day,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Green Chef.
Warm regards,
The Green Chef Team
Reply from Green Chef US
Hi Sandra,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Green Chef Team
Reply from Green Chef US
Hi Jan,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
Warm regards,
The Green Chef Team
We always love the Green Chef recipes
We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from prep area to prep area. Using my phone, it gets mucked up because I might have food on my hands 😢
19 June 2026
Reply from Green Chef US
Hi Trish,
Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
Warm regards,
The Green Chef Team
HORRIBLE.
HORRIBLE.
I called and I was assured that the order would be refunded and now it shows up today?
Too hard to work with you guys
17 June 2026
Reply from Green Chef US
Hi Donna,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Green Chef.
Warm regards,
The Green Chef Team
Reply from Green Chef US
Hi Tom,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious and healthy options we prepare. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Worth a try!
The food always arrived well packaged and cold. The food is a cut above all other home deliveries. I liked it was clean and tasty. I’ve used many home deliveries previously but by far Green Chef is the best.
Noelle H
Merritt Island FL
10 June 2026
Reply from Green Chef US
Hi Noelle,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the clean, tasty meals and our reliable, well-packaged cold delivery that stands out above the rest. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Reply from Green Chef US
Hi Andrea,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the tasty and creative meals we create. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Hands down the best meal service
Like you, I tried every food prep delivery service that there is. I settled on Green Chef US over two years ago and rarely have I been disappointed. Ok, once they left out the brussel sprouts - but I would have tossed them in the trash anyway. What guy eats Brussel Sprouts??
The recipes are easy to follow...orderly and fast to prepare. The food, fruits, spices and sauces that they provide are always excellent (except for those $)((% brussel sprouts. In my mind, I have gone from a burger cook to a gourmet chef thanks to Green Chef US.
28 August 2025
Reply from Green Chef US
Hi Steve,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy, fast, and high-quality recipes that have turned you from a burger cook into a true gourmet chef (minus the Brussels sprouts, of course!). Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Green Chef Team
Some ingredients missing and poor…
Updated: Some ingredients missing and poor-quality produce.
After sharing my review, I received a response that satisfied me along with information on how to report any issues directly for a quick response. If needed in the future I will definitely use because I truly enjoy my GreenChef meals and want to ensure the ingredients are all there and produce is fresh.
Thank you
5 June 2026
Reply from Green Chef US
Hi there,
Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about some ingredients missing and the poor quality produce you received in your box and that your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!
Warm regards,
The Green Chef Team
The food is organic and great quality
The food is organic and great quality. I get to cook meals I never would have on my own. Every recipe is so delicious. I usually order Mediterranean meals. I love the portion control.
11 June 2026
Reply from Green Chef US
Hi Trish,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re absolutely delighted to hear that you are enjoying the organic, great quality food, the opportunity to cook new recipes you wouldn't have tried on your own, our delicious Mediterranean meals, and the great portion control. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The GreenChef Team
Apricot chicken dish was not very good…
Apricot chicken dish was not very good from this week. I was surprised.
I gave one less star not because of apricot chicken but bc I am unable to make my profile have an alert so that you do not ever send me tilapia. Is there a way to get that added to my profile? I would continue service with you if I knew I didn’t have to constantly check my schedule to review what’s coming my way. I recently didn’t get to review and sure enough… tilapia was in my box. I immediately threw it away bc none of my neighbors eat it either. Please help!
12 June 2026
Reply from Green Chef US
Hi Lisa,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the apricot chicken dish not being very good this week, and the inability to set a profile alert to permanently exclude tilapia, which recently resulted in an unreviewed box containing tilapia that had to be thrown away, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef!
Warm regards,
The GreenChef Team
Reply from Green Chef US
Hi there,
Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.
Warm regards,
The Green Chef Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.