Green Chef US Reviews 

4,953
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 619 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible variety of healthy, organic options and delicious meals that make home cooking genuinely easy and thoroughly enjoyable for families. Many people deeply appreciate the convenient packaging and consistently top-notch ingredients that save valuable time during busy weeknights while offering creative culinary choices. However, some customers also noted occasional frustrating issues with missing items, spoiled produce, or incorrect meal deliveries that affected their satisfaction. Reviewers additionally mentioned occasional delivery delays and unexpected difficulties when trying to update online accounts or manage automatic subscription renewals.

What people talk about most

Product

Clients share positive opinions on product, highlighting delicious meals, amazing sauces, and a wonderful... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the delicious and primarily organic... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised reliable arrivals, cold... See more

Service

People report ambiguous experiences with service, as consumers frequently praise the fantastic quality of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall we like Green Chef US and would recommend it. We think it is best for people who want organic and who are vegetarian. The meals with meat are very good, but we don't want to have to 'shop' fo... See more

Company replied

Rated 4 out of 5 stars

We are not on any special diets and include all the foods Green Chef offers, but find the foods not very welcomed by many of the family members. Most of the produce is pretty rotten before it reaches... See more

Company replied

Rated 4 out of 5 stars

We always love the Green Chef recipes, but this delivery one of our meals didn't come with a recipe card. I know I can get them online, but it's much easier to have a hard copy that I can move from pr... See more

Company replied

Rated 5 out of 5 stars

What a difference Green Chef has made! I choose the week’s menu as easily as selecting food in a restaurant. It’s delivered to my door, and my husband & I often prepare the meal together. We enjoy col... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.9

All reviews

(4,953)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A lifesaver during a very busy time.

I went through a period where I just had a lot going on in my life. My husband is a celiac and a diabetic. It was so helpful to be able to grab a bag - full of GF and organic ingredients, prepare what we had selected and do the easy cleanup. We enjoyed every meal and they truly were 30 minutes to table with no waste. Far less expensive than carryout and much healthier for someone with health concerns. This has been a great experience for our family.

15 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Dawn,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that our convenient, 30-minute gluten-free and diabetic-friendly meal kits were able to bring your family some much-needed relief and healthy, delicious dinners during a busy time. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 3 out of 5 stars

I've been sorely disappointed in the…

I've been sorely disappointed in the given ingredients as well as having the wrong items being sent for the enclosed recipe.

18 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Samantha,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with subpar ingredient quality and receiving incorrect items for your enclosed recipe, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

Green Chef

I only ordered two meals, not sure if I would like it. I canceled right away I thought. They charged my card for second package. Sent them an email and also called the 1-800 number to canceled again. I had to cancel my credit card. Today 5-21-26 got another email and txt that my payment failed. Don't know how to explain to these people I don't want there service.

21 May 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi Jeri,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with our cancellation process and being billed for an unwanted second box, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Excellent choices based on your preference

The delivery always on time.
The food always fresh and well packed and more importantly how delicious each and every plate recommended by the chef!!!!

26 February 2026
Green Chef US logo

Reply from Green Chef US

Hi Magaly,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars
Green Chef US logo

Reply from Green Chef US

Hi Frank,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Always good

Always good

10 May 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the consistently good experience and high quality we strive to deliver every time. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

All good - flavor, delivery, service, price

Their food is very delicious. The directions are clear. They give you all you need. They have good delivery service. You do not have to buy every week and can skip whenever you want. You make the food selections. And the customer service is excellent! I pay @$91 for a shipment of 3 meals - BUT, since I am single I am getting 6 - 7 meals out of it. Can't do that at a grocery store for the same quality of food. And then can be frozen after they are cooked. So I pull the second batch out another time.

17 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Sue,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious meals, clear directions, excellent customer service, and the flexibility to skip weeks, all while getting incredible value and 6 to 7 meals as a single diner. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

I like not having to shop

I like not having to shop, easy and quick cooking. Produce is usually fresh. There have been a few things that were not up to my expectations, however it was in the winter and I know how hard it is to get fresh veg in the winter!. Otherwise, everything is great. Great delivery and packing. We have enjoyed almost all of the recipes and the ones we didn't, which were few, we just won't order again.

15 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Char & Kev,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the convenience of skipping the grocery store, quick cooking, fresh produce, and our great delivery and packing. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chet Team

Rated 3 out of 5 stars

I enjoy the convenience of Green Chef…

I enjoy the convenience of Green Chef but we weren't not big fans of the meals we received. A few things we ended up not even being able to eat.

9 May 2026
Green Chef US logo

Reply from Green Chef US

Good day,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Love green chef

Love green chef , easy and healthy!

8 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Toni,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the easy and healthy meals from Green Chef. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

The food was delicious

The food was delicious, as always.

15 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Deanna,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying the delicious food, as always. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

I want to pick my meals and see what is…

I want to pick my meals and see what is available before I submit my credit card information. She was not helpful

17 May 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi Deborah,

Thank you for your review! It is feedback like yours that helps us grow and improve!

While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.

Thank you for being the best part of Green Chef.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Great recipes with organic produce

Great recipes with organic produce. Many menu options to choose from to meet diet preferences. They always disclose when substitutions are required. Company communication regarding holiday schedule changes is fantastic.

7 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Cindy,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support highlighting our great organic recipes, diverse menu options for different dietary preferences, and our transparent communication regarding substitutions and holiday schedules. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars
Green Chef US logo

Reply from Green Chef US

Hi Laura,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support noting that our meals are both delicious and easy to prepare. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

Absolutely love Green Chef

Absolutely love Green Chef! Great meals such a vast selection. We never get bored with our meals. Best decision we made, saves us money not going to the grocery store all the time to buy too much food that goes to waste.

13 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Sharon,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support sharing your love for Green Chef's vast meal selection that keeps dinner exciting, and for letting us help you save money and reduce grocery waste. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Green Chef Team

Rated 5 out of 5 stars

It was easy to cancel services

It was easy to cancel services. I will be joining again at a later date. The food and recipes are incredible.

25 April 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating, we truly appreciate it! We’re delighted to hear that you’re enjoying the incredible food and recipes, as well as our hassle-free cancellation process. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. We look forward to welcoming you back when you're ready to join us again!

Warm regards,

The Green Chef Team

Rated 1 out of 5 stars

Careful send meals you don’t order or…

Careful send meals you don’t order or want cancelled twice even though never joined. Found out during phone call Today they are connected to hello fresh

13 May 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi Steve,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with receiving unordered or unwanted meals despite canceling twice without ever joining, and your discovery that the service is connected to HelloFresh, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of GreenChef!

Warm regards,
The GreenChef Team

Rated 4 out of 5 stars

Answers to “ what’s for dinner question

The food is fresh and the meals are tasty.
As a single person I have leftovers for lunch the next day. I enjoy not needing to decide what to cook.

3 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Jeffrey,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

Well packaged

Well packaged, good ingredients, everything included!

9 May 2026
Green Chef US logo

Reply from Green Chef US

Hi,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,
The GreenChef Team

Rated 5 out of 5 stars

Great tasting

Great tasting, healthy meals that are easy to prepare.

9 May 2026
Green Chef US logo

Reply from Green Chef US

Hi Stephen,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,
The GreenChef Team

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