Greenby Reviews 177

Created with AI, based on recent reviews

Considering 175 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the service, reporting frequent issues with email access, sending, and receiving, as well as problems with emails disappearing or being marked as spam. Customers also found the website to be problematic and experienced significant difficulties with customer service, citing a lack of human contact options and extremely slow response times to their inquiries and support tickets. Some people were dissatisfied with the inability to contact the company, mentioning a lack of phone numbers or email addresses, and finding the bot-based support system unhelpful. Reviewers also frequently mentioned issues with password recognition and the unreliability of the service, leading many to consider switching providers.See more

Reviews shaping this summary

Horrendously bad company. My emails are completely log jammed now with spam emails and all attempts to block the senders fail apparently due to a failure in the Greenby system Regardless of how many... See more

Time and time again this damn email company everyone at Plusnet was FORCED to go with has been nothing but problem after problem, 3 days ago I could not get my mails and now today I again cannot get m... See more

Shockingly bad. Problem after problem after problem. Currently not receiving any emails, even on their own online webmail. Its simply not putting emails into my account. Was on online help page most o... See more

terrible "company" who have taken over Plusnet mailboxes and charging users a fee for it. Now locked out of our account with no access, no way to reset any passwords and zero ways to contact this... See more