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Rated 5 out of 5 stars

Cashier named gurpyar was such a nice lady she always welcomes us with smile. store was very clean and very positive environment

Rated 5 out of 5 stars

Whole shopping experience is very very good. Home delivery at affordable price here in Switzerland is the USP of Green Basket. The Owner(Mam) is such a loving and kind person who helps and solves ever... See more

Rated 5 out of 5 stars

Good and quick delivery. Packaging was good. Packed items had recent manufacturing dates. Good variety of items although it can be further enhanced. Prices are generally good but can be more competiti... See more

Rated 1 out of 5 stars

There is no zero rating to give hence given 1. Never order from this site, they will give you expired items or going to expire in next 2 days. Items will not be delivered and they make a promise to de... See more

Company details

  1. Asian Grocery Store

Written by the company

Green Basket - where freshness is a must Online Grocery Store located in Switzerland. Free* next day delivery


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 3 out of 5 stars

The produts are good

The produts are good, but the minimum amount for home delivery is too high and as well the charges for frozen items. Also the service is not so fast in terms of refund and query handling. The product range could also include Haldiram’s frozen food, Ching’s products as well Maggi products from India.

23 April 2023
Rated 1 out of 5 stars

Most unreliable service and poor quality

There is no zero rating to give hence given 1. Never order from this site, they will give you expired items or going to expire in next 2 days. Items will not be delivered and they make a promise to deliver on certain date but it will never get deliver. Very very frustrated with their service. Never going to order again from here and I suggest for others better go to store. This is unreliable service and waste of money and time.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Green basket products are always good ,clean and cheaper than other stores. Delivery is much faster and return replacement is always very well managed. I highly recommend this based on my past purchases.

16 March 2023
Rated 5 out of 5 stars

Fast and Reliable

The store has a vast range of quality Indian products. The service is fast and reliable. Changes and special requests are addressed quite well.

22 January 2023
Unprompted review
Rated 1 out of 5 stars

Missing item and bad quality.

Our order had items missing (Ordered multiple items). It has very bad quality of vegetable and 1 packet of flour was torn , ruining every other item. Very bad experience.

24 June 2022
Unprompted review
Greenbasket logo

Reply from Greenbasket

Hi

Thank you for your review. We are sorry that you had a bad experience with us! We do take care of our customers especially if there was any issue with the delivery. Unfortunately we are not able to see the Order ID or any other data of the order. Please contact us, so we can take immediate action on that. You can call us on 079 810 78 78 or email us to sales@greenbasket.ch

We would really appreciate if you take contact with us, so we can sort this issue out. We believe that we‘ll find a way to make you happy again.

Best Regards

Barbara
Customer Service
Green Basket

Rated 5 out of 5 stars

Responsive

Responsive, not overpriced, customer-centric, good quality.

26 February 2022
Unprompted review
Greenbasket logo

Reply from Greenbasket

Thank you for your feedback. We are happy to serve you.

Rated 5 out of 5 stars

Very good and fast service

Very good and fast service! I will for sure place more orders.

25 February 2022
Unprompted review
Greenbasket logo

Reply from Greenbasket

Thanks a lot for your feedback. We are happy to serve you.

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