Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next pur... See more
Company replied
A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece... See more
Company replied
Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Mark... See more
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Company details
About Greek Market
Written by the company
Greek Market – Greek products delivered across the UK
Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.
We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.
Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.
Why customers choose Greek Market
- Thousands of Greek products available online.
- Free weekday delivery on eligible orders over £59.
- Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
- Careful packing for ambient, chilled and frozen products.
- Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
- Clear customer support through our Help & FAQs and structured contact form.
- Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.
We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.
For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.
Greek Market® is a registered trademark in the United Kingdom.
Contact info
United Kingdom
- 020 8016 6990
- greekmarket.co.uk
4.5
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Excellent service and produce
Excellent service and produce. Very high quality and it was a gift for my sister who loved it.
3 June 2024
Unprompted review
Reply from Greek Market
Dear Cecilia, we are delighted you had a great experience with GreekMarket.co.uk. Thanks for sharing. We look forward to seeing you again!, All the best, GM team.
Great products
2 May 2024
Unprompted review
Reply from Greek Market
Dear Suana, thank you for your positive review! Hope to see you soon! All the best, GM team
What an amazing service!
What an amazing service! I was worried about the delivery with frozen produce but it came in freezer storage that was still struggling to defrost the next day!
I am beyond impressed! Thank you for bringing a bit of Greece into our home!
24 April 2024
Unprompted review
Reply from Greek Market
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying our variety of Greek products and our careful delivery service of frozen products. Your satisfaction is our top priority, and we look forward to serving you again and again. Thank you for choosing us! Best wishes, GM team
Great company
Great company, great products, well packed & quickly dispatched. What else can you ask.
20 April 2024
Unprompted review
Reply from Greek Market
Thank you for your wonderful review! We're glad to hear about your positive experience! We look forward to serving you again! All the best, GM team
So delighted to find wholewheat orzo
So delighted to find wholewheat orzo. And delivered as specified.
26 April 2024
Unprompted review
Reply from Greek Market
Dear Andrew, thank you for your positive review! Hope to see you soon! All the best, GM team
Another fantastic experience from Greek…
Another fantastic experience from Greek Market. Easy to order and they deliver when they say they're going to. Each item is very well packaged, especially the frozen foods. It's great being able to get authentic Greek products.
#GM.UK121554
4 April 2024
Unprompted review
Reply from Greek Market
Thank you, Jim, for your kind words! We're thrilled you had a great experience with GreekMarket.co.uk. Warm regards, GM team
Great Greek products
Great Greek products and very well packed. Delivery was fast as well. I round definitely use again and thanks for bringing a little piece of Greece to our home.
20 March 2024
Unprompted review
Reply from Greek Market
Dear M Holmes, we are delighted you had a great experience with GreekMarket.co.uk. Thanks for sharing. We look forward to seeing you again!, All the best, GM team
Great service
Great service, items delivered sooner than expected! Quality of the food is great, it was packed with care and the food arrived fresh. I already placed another order!
21 March 2024
Unprompted review
Reply from Greek Market
Thank you for your wonderful review, Anna! We're glad to hear about your positive experience! We look forward to serving you again! All the best, GM team
Reply from Greek Market
Dear Athanasios, thank you for your positive review! Hope to see you soon @ GreekMarket.co.uk! All the best, GM team
Sent wrong items and they replaced them…
Sent wrong items and they replaced them free of charge
.Fantastic service
11 March 2024
Unprompted review
Reply from Greek Market
Dear Robert, thank you for your kind review! We're glad we could quickly resolve the issue and replace the items for you. We always strive to provide fantastic service, and it's great to hear that you're satisfied with the outcome. All the best, Greek Market team
Reply from Greek Market
Thank you for the positive feedback! Looking forward to serving you again soon! Best wishes, GM team
Reply from Greek Market
Thank you, Rovena, for your kind words! We're thrilled you enjoyed our products. Looking forward to bringing you more amazing tastes from Greece soon. Warm regards, Greek Market team
Great and quick service
Great and quick service. Everything comes packed perfectly and securely (maybe a little too much actually, some of the packaging feels like waste sometimes). I have absolutely no issue to note and will definitely order again. Thank you!
14 February 2024
Unprompted review
Reply from Greek Market
Thank you for the feedback, Constant! We're glad to hear about your positive experience and take your comments on packaging seriously as we continually strive for sustainability. We look forward to serving you again! All the best,GM team
Nice selection confectionary/ bad customer care
Happy with the option to buy Greek products and children books in UK.
Fast shipping but short expiry date on many products.
The negative point is that the customer service is non existent in my case. I opened a warranty case for a drink mixer in April 2023 (10 months ago), contacted their supplier, messaged them multiple times and I still have no reply. Makes them look unreliable even since the supplier confirmed that they were happy for the replacement of the defective mixer.
20 April 2023
Unprompted review
Reply from Greek Market
Dear Christos Athanasiadis,
Thank you for bringing your concerns to our attention. We appreciate the opportunity to clarify the situation regarding your drink mixer once more publicly.
Our records show that we have been in communication with you regarding this matter. After reviewing your warranty claim, we concluded that you are not eligible for a replacement or a refund because, unfortunately, you've been using the mixer for purposes beyond its intended use, such as breaking ice cubes, which is not covered under this warranty. However, we extended an offer for a solution in good faith, pending the manufacturer's action to provide us with a replacement unit to forward to you. Unfortunately, the manufacturer has not fulfilled this commitment.
At Greek Market, we strive to provide excellent customer service and support. While we regret that the manufacturer's response has not met our shared expectations, we remain committed to assisting our customers wherever possible.
Should you wish to discuss this matter further or explore potential resolutions, please feel free to contact us directly. Our team is here to support you. Best wishes, GM team
Great products!
30 January 2024
Unprompted review
Reply from Greek Market
Thank you, Suana, for the positive feedback! We're thrilled to hear you're enjoying our products. Looking forward to serving you again soon! Best wishes, GM team
Amazing service and delivery
Amazing service and delivery! I am so happy I found a site with a big variety of Greek products that I am not able to buy in UK and in such good prices! Delivery was quick and frozen food came with extra care - wrapped with ice bags. I am definitely going to order again and again - keep up the good work!
8 January 2024
Unprompted review
Reply from Greek Market
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying our variety of Greek products and our careful delivery service. Your satisfaction is our top priority, and we look forward to serving you again and again. Thank you for choosing us!
Reply from Greek Market
Thank you, Anthony, for the great review! We're delighted you're happy with our products and service. Your recommendation means a lot to us. Looking forward to your next order! 😊
Love the Greek Market
Love the Greek Market. Food delicious. Always arrives in a good condition. Recommending to all my family and friends!
22 December 2023
Unprompted review
Reply from Greek Market
Thank you, Sofia! We're thrilled to hear you're enjoying the delicious food and that your orders always arrive in good condition. Your recommendations to family and friends are greatly appreciated. We look forward to serving you more of Greece's culinary delights! 🌟
Bringing authentic Greek tastes to the UK!
Good customer service if there are any issues with products. Delivery and packaging has always been good. The team is always trying to improve services and to be sustainable.
21 December 2023
Unprompted review
Reply from Greek Market
Thank you, Marina, for the kind words! We're passionate about bringing authentic Greek tastes to the UK and are glad to hear you've had positive experiences with our customer service, delivery, and packaging. Our team's commitment to sustainability and service improvement is ongoing, and we appreciate your recognition. Looking forward to bringing you more Greek delights! 🌿📦
Reply from Greek Market
Thank you, Niki! We're delighted to hear you're pleased with the value, quality, and delivery speed of our products. We aim to provide the best Greek flavours directly to your doorstep as swiftly as possible. Looking forward to serving you again soon! 🚚💨
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