Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.
We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.
Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.
We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.
For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.
Greek Market® is a registered trademark in the United Kingdom.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hassle free quick delivery which is exactly what I wanted! Thank you

Reply from Greek Market
A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece of baklava as we speak and it is utterly delicious.

Reply from Greek Market
Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Market is the go-to place for shopping Greek products. Thank you!

Reply from Greek Market
Food excellent. Some products out of stock. Delivery in good time with communication to let us know arrival dates.

Reply from Greek Market
Great packaging BUT all frozen items received thawed so I had to cook them right away and hope that they were not spoiled. Thankfully they were ok but I didn't want to cook all of them. The box was full of ice packs and bubble wrap which means clearly they care about the contents of the package.
Also, they replaced one of my items that I ordered with something similar but was never asked if I want this or something else. I ordered an Ion Derby Crisp Rice with Dark Chocolate 38g / Derby με Σοκολάτα Υγείας and they sent a ION Sokofreta Milk Chocolate Wafer / Σοκοφρέτα 38g. I would much prefer the Stevia one that I already had in my order.
Another negative experience is that I could not pay with a disposable card during the checkout process. When I do not know the shop/vendor or I have never made a purchase with someone, I always use a one-time-use debit card for the first few times in case something goes wrong and my details are compromised. But no, I could not do it and in the end I had to do it with my normal card and wished I wasn't scammed in the process.
Last but not least Royal Mail NEVER rang the bell (we were in the flat all day waiting for it) but instead left the box in a near-by location where it could be nicked easily by someone. I know it is not the shop's fault but bad delivery gives a bad experience.
I would order again but I would never ever get fresh or frozen foods so I could easily notify Royal Mail to pick it up myself from the post office and of course not having thawed/warm items that may or may not be spoiled.

Reply from Greek Market
On time amazing packaging. Product arrived frozen as it should be

Reply from Greek Market
Your range of my favourite eats and your service.Keep up the variety.Fantastic.Voala.

Reply from Greek Market
Speedy delivery and excellent packaging but a narrow choice of products online from Manchester.
Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :(
So I avoid frozen products :(

Reply from Greek Market
Worst customer service I have ever seen!!! Very poor quality products, total dissapointment. Avoid this market as much as you can.

Reply from Greek Market
Great quality product well packaged and fast delivery.
Thank you.

Reply from Greek Market
Greek Market has authentic Greek produce . The quality is very good . Placing the order was straightforward and delivery prompt.

Reply from Greek Market

Reply from Greek Market
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.