Greek Market Reviews 

281
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of authentic Greek items, mentioning that they are difficult to find elsewhere in the country. Shoppers also note the exceptional quality of the food and the secure packaging that keeps items safe during transit. Furthermore, consumers are very satisfied with the prompt delivery service, noting that orders regularly arrive within the expected timeframe. Some reviewers were not happy with frozen goods arriving partially defrosted due to transport delays or a lack of proper insulation. A few people also experienced communication challenges or courier delivery failures when packages could not be completed successfully.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide selection of authentic and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising speedy shipping and prompt arrivals.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well packaged and... See more

Service

Reviewers highlight positive aspects of service, expressing genuine satisfaction with the overall experience... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more

Company replied

Rated 5 out of 5 stars

I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next pur... See more

Company replied

Rated 5 out of 5 stars

A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece... See more

Company replied

Rated 5 out of 5 stars

Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Mark... See more

Company replied


Company details

  1. Supermarket
  2. Gourmet Grocery Store
  3. Grocery Delivery Service
  4. Grocery Store
  5. Market
  6. Online Marketplace

About Greek Market

Written by the company

Greek Market – Greek products delivered across the UK

Greek Market

Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.

We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.

Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.

Why customers choose Greek Market

  • Thousands of Greek products available online.
  • Free weekday delivery on eligible orders over £59.
  • Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
  • Careful packing for ambient, chilled and frozen products.
  • Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
  • Clear customer support through our Help & FAQs and structured contact form.
  • Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.

We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.

For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.


Greek Market® is a registered trademark in the United Kingdom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

281 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(281)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free quick delivery which is…

Hassle free quick delivery which is exactly what I wanted! Thank you

28 April 2026
Greek Market logo

Reply from Greek Market

Dear Athanasia, thank you for your lovely 5 star review.

We are pleased to hear that your order was delivered quickly and without any hassle.

Thank you for choosing Greek Market. Kind regards, GM team

Rated 5 out of 5 stars

Delivery was very good

Delivery was very good. Sweets good too!!

28 April 2026
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Reply from Greek Market

Dear Christine, thank you for your lovely 5 star review.

We are pleased to hear that your delivery was very good and that you enjoyed the sweets.

Thank you for choosing Greek Market. Kind regards, GM team

Rated 5 out of 5 stars

Greek Delights

A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece of baklava as we speak and it is utterly delicious.

21 April 2026
Unprompted review
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Reply from Greek Market

Dear Dr Wilcox

Thank you so much for your wonderful 5 star review.

We are truly delighted to hear that you have enjoyed both our speedy delivery service and your Greek favourites. It is especially lovely to know that our extra virgin olive oil, specialist honeys and baklava made such a great impression.

Your kind words mean a great deal to our team and we are very grateful for your support.

Kind regards
Greek Market team

Rated 5 out of 5 stars

Greek Market, a go-to place for shopping!

Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Market is the go-to place for shopping Greek products. Thank you!

1 April 2026
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Reply from Greek Market

Hi Christos,

Thank you very much for your lovely 5 star review and for your continued support. It really means a lot to us.

We are delighted to hear that you have been happy with both our delivery service and the overall shopping experience. It is especially appreciated to know that Greek Market has become your go to place for Greek products.

Thank you as well for mentioning stock availability. Easter is one of our busiest periods and some products can sell out very quickly due to the high seasonal demand, but we always do our best to keep popular lines available.

Thank you again for shopping with Greek Market and for taking the time to share your feedback.

Rated 4 out of 5 stars

Food excellent

Food excellent. Some products out of stock. Delivery in good time with communication to let us know arrival dates.

24 March 2026
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Reply from Greek Market

Hi Christine, thank you very much for your kind review and for highlighting the quality of the food, the delivery and the communication.

We also appreciate your note about some products being out of stock. We work hard to keep popular lines available, although some items can sell through quickly during Easter time.

Thank you again for choosing Greek Market. Your support means a lot to us and we hope to serve you again soon.
Kind regards, Greek Market team

Rated 5 out of 5 stars

great service

23 March 2026
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Reply from Greek Market

Hi DP,

Thank you very much for your 5 star review.

It is wonderful to know that you were happy with the service. Support like this means a lot to the team and is greatly appreciated.

Thank you again for choosing Greek Market.

Rated 3 out of 5 stars

Great packaging BUT …

Great packaging BUT all frozen items received thawed so I had to cook them right away and hope that they were not spoiled. Thankfully they were ok but I didn't want to cook all of them. The box was full of ice packs and bubble wrap which means clearly they care about the contents of the package.
Also, they replaced one of my items that I ordered with something similar but was never asked if I want this or something else. I ordered an Ion Derby Crisp Rice with Dark Chocolate 38g / Derby με Σοκολάτα Υγείας and they sent a ION Sokofreta Milk Chocolate Wafer / Σοκοφρέτα 38g. I would much prefer the Stevia one that I already had in my order.
Another negative experience is that I could not pay with a disposable card during the checkout process. When I do not know the shop/vendor or I have never made a purchase with someone, I always use a one-time-use debit card for the first few times in case something goes wrong and my details are compromised. But no, I could not do it and in the end I had to do it with my normal card and wished I wasn't scammed in the process.
Last but not least Royal Mail NEVER rang the bell (we were in the flat all day waiting for it) but instead left the box in a near-by location where it could be nicked easily by someone. I know it is not the shop's fault but bad delivery gives a bad experience.
I would order again but I would never ever get fresh or frozen foods so I could easily notify Royal Mail to pick it up myself from the post office and of course not having thawed/warm items that may or may not be spoiled.

9 April 2026
Unprompted review
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Reply from Greek Market

Hi Lina, thank you for your review.

For clarity, this order included 1 frozen item and 1 chilled item. The points mentioned here were not raised with Greek Market customer services at the time, so they could not be reviewed on receipt.

For any issue with an order, customers should contact Greek Market directly through Help & Support (GreekMarket.co.uk/help) so the matter can be properly reviewed.

Rated 5 out of 5 stars

Excellent service

On time amazing packaging. Product arrived frozen as it should be

9 April 2026
Unprompted review
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Reply from Greek Market

Hi Corina,
Thank you very much for your lovely review. We are delighted to hear that your order arrived on time, that the packaging was excellent, and that the product reached you frozen, exactly as it should, and in the proper condition.
Thank you again for taking the time to share your experience.

Greek Market

Rated 5 out of 5 stars

I love them a lot

1 April 2026
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Reply from Greek Market

Hi Charalambos,
Thank you very much for your kind words. It means a lot to us to hear that you love Greek Market.
We really appreciate your support and look forward to serving you again. GM team

Rated 5 out of 5 stars
Greek Market logo

Reply from Greek Market

Hi John, thank you very much for your lovely review. We are so pleased to hear that you were happy with both the quality and the service you received.
We really appreciate your support.
Greek Market team

Rated 5 out of 5 stars

Very good products!

31 March 2026
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Reply from Greek Market

Thank you very much, Phoebe.
We are delighted to hear that you enjoyed the products and appreciate you taking the time to leave a review.
Kind regards,
Greek Market team

Rated 5 out of 5 stars

Your range of my favourite eats and…

Your range of my favourite eats and your service.Keep up the variety.Fantastic.Voala.

23 March 2026
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Reply from Greek Market

Hi Michael, thank you very much for your 5 star review and for the kind words about our range and service.
It is wonderful to know you are enjoying some of your favourite products from Greek Market. We are always working to keep the variety strong, so your feedback is truly appreciated.
Kind regards, Greek Market

Rated 4 out of 5 stars

Speedy delivery and excellent packaging…

Speedy delivery and excellent packaging but a narrow choice of products online from Manchester.
Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :(
So I avoid frozen products :(

23 March 2026
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Reply from Greek Market

Thank you very much, Elpitha, for your lovely and honest review.

It means a lot that you highlighted the speedy delivery and excellent packaging. The comments about the online range and the frozen products are also greatly appreciated, as this kind of feedback is very valuable. The aim is always to keep improving both the choice available online and the overall customer experience.

It is a real shame that the frozen items have not given you the confidence to order them again, and it would be wonderful to change that in future.

Thank you again for your support and for taking the time to share such balanced feedback. All the best, GM team.

Rated 1 out of 5 stars

Worst customer service I have ever…

Worst customer service I have ever seen!!! Very poor quality products, total dissapointment. Avoid this market as much as you can.

17 March 2026
Unprompted review
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Reply from Greek Market

As this review does not include enough information to identify the order or the issue being referred to, Greek Market is unable to comment on the specific matter here. Customers who need help should contact customer services through the official Help and Support channel here: GreekMarket.co.uk/help

Rated 5 out of 5 stars

Great service

Great service. Decent prices.

27 February 2026
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Reply from Greek Market

Thank you very much for the positive review. Pleased to hear you found the service reliable and the prices fair. Much appreciated, and thank you for shopping with Greek Market.

Rated 5 out of 5 stars
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Reply from Greek Market

Thank you so much for the 5 star review, Stratos. Very glad to hear you enjoyed the products. Your kind words are truly appreciated.

Rated 5 out of 5 stars

Great quality product well packaged and…

Great quality product well packaged and fast delivery.
Thank you.

26 February 2026
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Reply from Greek Market

Thank you very much, Nikos. Delighted to hear the order arrived well packed and that you were happy with both the quality and the delivery speed. Support like this means a lot to the team.

Rated 5 out of 5 stars

Greek Market has authentic Greek…

Greek Market has authentic Greek produce . The quality is very good . Placing the order was straightforward and delivery prompt.

11 February 2026
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Reply from Greek Market

Thank you, Jennifer, for the wonderful feedback. It is great to hear that the produce felt genuinely Greek, the quality impressed, and the ordering process was easy from start to finish. Many thanks for choosing Greek Market once again!

Rated 5 out of 5 stars

Good quality products and quick service

Good quality products and quick service

11 February 2026
Greek Market logo

Reply from Greek Market

Thank you very much for the lovely review, Nigar. Pleased to hear the products met expectations and that the service was quick and smooth. Your support is greatly appreciated.

Rated 5 out of 5 stars
Greek Market logo

Reply from Greek Market

Hi Artie, Thank you for taking the time to leave a 5 star review. It is great to hear your order arrived quickly, the delivery updates were helpful, and you found our prices very good.

Thank you again for your support and we hope to welcome you back to GreekMarket.co.uk soon. Best wishes, GM team

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