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The Great Wine Co. Reviews 3,346

•
TrustScore 5 out of 5

4.8

Alcohol Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product range, highlighting the quality and variety of wines available, often at competitive prices. Many appreciate the ease of ordering and the efficient delivery service, noting that products arrive well-packaged and often faster than expected. The overall service is frequently described as very good, with consumers valuing the company's attentiveness and responsiveness. However, some customers also noted issues with the delivery service, specifically mentioning problems with DPD, the carrier used by the company. These issues included unsuccessful delivery attempts, delays, and difficulties with next-day delivery options, which occasionally led to frustration and inconvenience for a minority of people.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the prompt and... See more

Product

Clients share positive opinions on product. Customers consistently praise the great selection of well-priced... See more

Price

Customers had positive experiences with price. Many reviewers found the prices competitive and reasonable,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and efficient... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Great product, Oban Whisky at a fair price, plus great customer service too when sorting out the delivery with the courier company (who don't get 5 stars). I'd certainly use Great Wine Company ag... See more

Rated 5 out of 5 stars

I cannot speak highly enough about this company. The pricing is reasonable. There are discounts for larger orders. Ordering is easy. The deliveries often come faster than expected and when I order the... See more

Rated 5 out of 5 stars

Great Wine did the usual excellent job of supplying very good and good value wine. They were however let down by DPD who failed to deliver the first order, pretending they couldn’t get a signature,... See more

Rated 5 out of 5 stars

Excellent wines from this company which offers a reward scheme, plus regular wine offers and discounts on cases whether mixed or not. Importantly they have some outstanding quality wines at competiti... See more

Company replied

Company details

  1. Alcohol Store

Information provided by various external sources

Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 56% of negative reviews

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Rated 3 out of 5 stars

Not as it was…

Great wine and good service as always but new delivery method a total pain. DPD demanded proof of age and address. Only a 69 year old tradesman in the house so had to be re delivered. Normally wine is left on doorstep if not home.

8 April 2026
Rated 5 out of 5 stars

Great wine

Great wine, fast and reliable service.
Wine arrived faster than expected and was very well packaged. Faultless service

1 April 2026
Rated 5 out of 5 stars

GreatWine Company

My first Experience of buying wine from The Great Wine Company was Excellent, I bought a wine which I like but is hard to find in the UK.
The Great Wine Company had it in stock at a competitive price, ordering was easy and my order was delivered within an excellent time period.
I would not hesitate to order from the Great Wine Company again.

24 March 2026
Rated 5 out of 5 stars

Simple to complex

Bored by supermarket aisles of humdrum wines like me? GWC so far has proven to be a solid choice for affordable bottles from more interesting producers who invest in tasty, quality winemaking.

30 March 2026

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