Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more
Company replied
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Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more
Company replied
Very positive experience with great rads; had really good options, in stock and available. Delivered very quickly (I think it was next day), well packaged and problem free. Top quality aluminium rad... See more
First time ordering from this company, must say they were excellent. Good variety of radiators, competitively priced, the web site is very easy to use, easy check out. Fast delivery with excellen... See more
Delivery took a little longer than promised but could live with that. Not really informed of progress and had to ask for details. Unit supplied with so much packaging, I recognise the need to protect... See more
Company replied
Written by the company
We are the fastest growing heating solutions business in the UK, and our business was created out of a desire to provide the best products alongside the personal customer service we would like to receive ourselves.
Utilising our many years' experience of industry, business and design, we have used our trade links to secure a brilliant range of hand-picked heating solutions delivered directly to your door, at greatly reduced prices. With everything from towel radiators to bespoke radiators and underfloor heating with a great variety of sizes and outputs, as well as a wide selection of stylish accessories.
Ordering online is easy. Simply head on over to our website to start browsing our wide range of radiators and radiator accessories today!
Written by the company

Free delivery to UK mainland addresses.

Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, United Kingdom
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Fast and fabulous service. Rad arrived in excellent packaging.. thank you Great Rads
Ordered a radiator which turned out to be to big, sent it back but after a week and a half I've had no refund from them multiple emails sent with no reply
Excellent customer service I got one radiator second not in stock but on the back order fast delivery to Ireland but again another great business will suffer from Brexit
Great prices and fast delivery, what more could you want.
Ordered 3 radiators which were all showing as in stock Online, 3 days later received an email saying they would be delivered 5th January which was 3 months later! To be fair when I called them they did say it was down to the supplier and refunded my money straight away but I spent hours looking for radiators that were in stock! Please update your website!
Had a very bad experience. Ordered a radiator in September they said they will dispatch it in two days but afterwards they sent me an email stating stock no longer exist and it will come on the 1st of October. I said alright then they emailed again saying it will arrive on the 7th when I called them on 7th they said it will arrive on the 9th of October now. Meanwhile their website was still showing it in stock and taking order. At that time I couldn't wait anymore my builder was already gone and I end up buying it from another company which offers priority service. The radiator arrived I paid £13 extra but I am happy with that.
Not gonna use them again :(
Good communication. Great product and price and goods arrived within 24 hours. Very pleased.
Fast efficient delivery and excellent customer service. When one of our radiators went out of stock, they tried to find an alternative, but when they couldn't immediately refunded my money.
Great website, easy to use. If you need help an email gets a speedy response from staff. Bought an aluminium radiator which I'm really happy with.
Good price
Great delivery
The radiator looks good on the wall at last
Be careful ordering on the expectation of an overnight service. Allow at least 2 weeks for your radiator to come. I know these are difficult times however it’s completely out of order still promoting this service when they clearly can’t follow through. I’m going into my second week of waiting with really no expectation of receiving it next week. They wouldn’t commit.
easy to order, delivered on time, looks great now installed.
ordered stainless steel towel rail it was delivered on time a quality product at a very competitive price
Good service, when item ordered arrived wrong size, I spoke with the company who immediately ordered a replacement the correct size which was delivered within 5 days. Excellent well done
After searching through the internet, Great Rads came by far the best deal, arrived quickly and well packaged
Would definitely use this company again
Great quality product and fantastic service highly recommended
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