Greatmaplerelocation Reviews 

5
•
TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

5 reviews

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2.8

All reviews

(5)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

NEVER HIRE GREAT MAPLE RELOCATION

We hired Great Maple Leaf Relocation in Vancouver with a quote approved for CAD 3,685.00 and after loading the truck the bill went upo to 13,000.00 CAD !!!! Lots of excuses, crazy calculations, handling fees (if handling is packing, loading and unloading which were already included in the quote, why extra cost?). One important item is that we have packed everything before with much care except for 1 bed, one chest, one plastic organizer. Even though they included bigger larger boxes. The quote was approved for a province to province move. Even though costs were up. Nonetheless we moved forward because we had to return the house on the next day to the landlord. Items were loaded in the truck. When the truck arrived in Quebec things were upside down inside the truck. Some items damaged and when we submit the claim, other crazy calculations arised saying that we didn't have any right because if the deductible. (more than 700.00 CAD in damage and they offered some "panhandling" of 140.0 CAD!! NEVER HIRE THIS COMPANY!! CHOOSE OTHER !!!!

15 November 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY AT ALL COST…

STAY AWAY FROM THIS COMPANY AT ALL COST THERE A SCAM AND THE CUSTOMER SERVICE IS THE WORSE I EVER SEEN MY GOODS CAME DAMAGED THEY CHARGED ME DOUBLE AFTER THE QUOTE THAT WAS GIVEN WAS HALF OF WHAT THEY SAID AND THEY DOUBLED IT THEN THERY TOLD ME GOODS WOULD ARRIVE BY A CERTAIN DATE AND THEY WENT TWO WEEKS OVER I CALLED THEM SO MANY TIMES ONL FOR THEM TO BLOCK MY NUMBER THEN ALL OF A SUDDEN MY GOODS COME UNEXPECTED AND THEY WANTED AN ADDITIONAL $2000 WHICH I HAD TO PAY PLEASE STAY AWAY FROM THIS COMPANY AND SAVE YOUR SELF THE HEADACHE AT ALL COST THEY ARE AT THE BOTTOM OF THE BARRELL WHEN ITS COMES TO REMOVALS MY EXPERIENCE WITH THEM HAS BEEN HERENDOUS AND ID NEVER EVER EVER USE THERE SERVICES AGAIN THIS IS A WARNING TO ALL NEW CLIENTS STAY AWAY FROM THEM.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit nervous at first

I’ll be honest, I was a bit nervous at first about hiring a moving company for my long-distance move from Vancouver to Calgary. You always hear stories about hidden fees or late deliveries, so I had my concerns. But after working with Great Maple Relocation, I can confidently say they’re one of the good ones.

From the start, Kevin was professional, patient, and transparent. He explained every step, sent the quote clearly, and confirmed all details in writing. The crew showed up on time, handled everything carefully, and even helped with a few extra items I forgot to mention.

The delivery arrived just as promised, and all my furniture was in great shape. They matched another quote I had and didn’t surprise me with any extra fees, exactly what was agreed on.

In the end, the move went smoother than I expected, and all the stress I had in the beginning disappeared once I saw how organized and reliable they were.

I’d definitely recommend Great Maple Relocation to anyone who wants honest pricing, great service, and peace of mind.

Jennifer M., Vancouver to Calgary Move

22 October 2025
Rated 1 out of 5 stars

STAY AWAY

LIES LIES LIES per below. I have a contract stating you would pick up October 18th -n absolute NO SHOW after being uncontactable for a week prior. Finally reached you Thursday before the move and you said you were in hospital. No emails. No phone calls - nothing. And if you think you can keep a booking deposit without doing ANYTHING - I"ll see you in Court.

STAY AWAY - RUN from this company. Took deposit, sent contract, then never showed up for interprovincial move! NO communication! One man band that needs to be SHUT down.

17 October 2025
Unprompted review
Greatmaplerelocation logo

Reply from Greatmaplerelocation

Hello,

We’re sorry to hear about your experience, but we’d like to clarify the situation based on our records. Our team contacted you several times prior to the scheduled move to confirm your pickup details. We also reached out to the second number provided, where the person who answered stated they had no knowledge of the move.

Despite multiple calls and messages, we did not receive confirmation or a response from you, which made it impossible for our dispatch team to proceed. We also have complete communication records and call logs confirming our attempts to reach you.

Please note that your reservation fee is non-refundable, as outlined in the booking agreement. This fee covers the administrative and operational expenses incurred in reserving your truck, labor, and schedule. Our crew and equipment were reserved and prepared for your relocation, which already generated costs on our end.

At Great Maple Relocation, we’re committed to maintaining transparency, professionalism, and clear communication with every client. If you’d like to review the full communication history or discuss the matter further, please feel free to reach out directly to our office.
GMR-CSM
📞 (604) 330-3761
📧 info@greatmaplerelocation.ca

Rated 1 out of 5 stars

Damaged belongings, broken TV, damaged furniture, etc.

Stay away from this company in every possible way.

Firstly, they give you a quote, then when they onboard all your stuff on their container, they give you a quote, which is around 2-2.5 times more than the original quote, and they start threatening you that they will leave your stuff on the street if you don't accept the quote, and they will take your deposit.

After that, they promise a maximum 2-week delivery, which is a big lie, they took more than 1.5 months to dispatch my stuff when I asked for them and it took even more time for them to deliver it. They were even lying about the delivery, and little did they know that I have location trackers in my stuff.

And then they charge you for wrapping and boxing up your stuff, and if you have your own box, they will say if it breaks, we won't take responsibility.

They broke half of my stuff and weren't even responding to my calls, and were putting me on hold for like 10 minutes and would just hang up later.

They also charge another fee on delivery, which is another cost additionally on top of the original invoice.

Very disrespectful, and I don't even know how they are operating in Canada. They operate under a number company that at the time of my agreement with them, was 1429835 B.C.LTD.

I'll open up a civil case against them soon and will update the information here.

23 August 2025
Unprompted review

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