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Great Britain Cars Reviews 

1,307
•
TrustScore 4.5 out of 5

4.7

Taxi Service
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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely punctual drivers, clean and spacious vehicles, and straightforward booking process that makes airport travel completely stress-free. People note that communication is exceptionally smooth, and staff members are consistently polite, professional, and very helpful with heavy luggage. However, some reviewers were not happy with severe scheduling delays, noting that drivers occasionally failed to turn up entirely or arrived very late, causing immense travel stress. A few other people also felt that customer support operators were unhelpful and unresponsive, and mentioned unexpected waiting-charge policies that felt misleading.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Customers had positive experiences with staff, frequently noting that drivers are exceptionally courteous,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is seamless, straightforward,... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Price

Users describe positive interactions with price, highlighting competitive rates and transparency. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was efficiently coordinated for my pick up and drop off. GB Cars provided frequent and timely communication. I was able to get picked up 45 minutes earlier than was was originally arranged... See more

Rated 5 out of 5 stars

The driver arrived on time, was helpful courteous and assisted with the luggage. The taxi was spacious enough and clean. His driving was safe and professional. What more can anyone expect?

Rated 5 out of 5 stars

I was extremely satisfied with the booking process and the subsequent support before and during the trip. I would especially like to emphasize the punctuality and friendly drivers. I will choose this... See more

Rated 5 out of 5 stars

Booked cab to and from Stansted airport. Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup. Prices are reasonable and competitive.

Company details

  1. Taxi Service

Written by the company

Great Britain Cars cheapest London airport taxi/Minicab Transfer services in the UK for Local and Airport journeys, Hire our Heathrow, Gatwick, Stansted, Luton, Southend & London City Airport Taxi Transfer services; we are 50% cheaper from other company. We provide free meet and greet services to you various transportation services to many airports like London, Cambridge, Bristol, Windsor Castle, and many airports throughout the London so you can feel the comfort in your journey.-

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,307)

328 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience, reasonable price

Driver was right on time, kept the morale up even though it was super early in the morning! Would definitely recommend, prices are very reasonable as well for airport transfers. They take you right to the terminal and make sure you get to the right place!

1 September 2025
Unprompted review
Rated 4 out of 5 stars

Great service

Really easy to book this service, the driver was very punctual, courteous and the journey was very smooth.
Will use Great Britannia Cars again and will recommend them. Thanks

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service! Informed of driver name and contact details 24 hours prior. Driver early. Loaded luggage (not a given anymore). Driver was good. Would recommend

3 August 2026
Unprompted review
Rated 5 out of 5 stars

A+++++ fantastic car service

A+++++ fantastic car service! Always on time, great communication from the drivers and the office, clear pickup instructions. Will continue to be a repeat customer!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Driver on time and helpful and the whole process of booking to being kept up to date by them was superb and easy. Thanks!!

2 August 2026
Unprompted review
Rated 1 out of 5 stars

The driver was delayed and we nearly…

The driver was delayed and we nearly missed our flight. We received no refund nor compensation, there has been no real acknowledgement that their disservice caused us major disruption also as we were travelling with a 10mo old baby. Just substandard. Don't risk it.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, great car and easy transfer for our early morning airport run! Good pricing as well as a lovely driver.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

The team were friendly

The team were friendly, responsive, and very helpful in advising me on the most suitable vehicle for four passengers and all of our luggage, making sure we booked the right option rather than something too small. The booking process was straightforward, and they've been quick to answer my questions.

30 July 2026
Unprompted review

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