GRC SolutionsReviews 

287
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Any course delivered by IT Governance is a pleasure to attend. All the staff are fantastic - from enrollment all the way through to completion. The trainers know their stuff inside out and the learnin... See more

Company replied

Rated 5 out of 5 stars

We have been using IT Governance for over 5 years now for our Cyber Essentials Plus accreditation and the service has always been faultless. Excellent support from the team throughout the process,... See more

Company replied

Rated 1 out of 5 stars

Pretty bad customer experience so far. Very painful to buy online courses with multiple failed attempts trying to pay online. Eventually succeeded. Once the account is created it's just not intui... See more

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Rated 5 out of 5 stars

I found this course really helpful and the trainer was great. He would use everyday examples to break down some of the really complicated parts and took each stage slowly to ensure everyone understood... See more

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4.4

Excellent

TrustScore 4.5 out of 5

287 reviews

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4.4

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(287)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great start to learning about DPIA's

A great start to learning about DPIA's. Instructor was knowledgeable and dealt well with explaining a complicated subject to different levels of existing knowledge

31 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Andrew,

Thank you for your review! We are delighted to hear that you had such a great experience training with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 1 out of 5 stars

Self-Pace Course Did Not Prepare Me For The Exam

Having previously achieved various ISO Lead Auditor qualifications by attending courses in person, I thought I'd give web-based / self-pace learning a try and signed up to the 22301 Lead Implementer course with IT Governance. I wish I hadn’t.

Quite simply, the information provided during the course did not adequately prepare me for the exam. It felt like the exam questions were written by a completely different organisation.

Early in the course, during one of the pre-recorded tuition videos the tutor advises you to “pay particular attention to this aspect” by remembering as many of the 22301 terms as possible such as RTO, RPO, MBCO etc, as they are likely to come up in the exam. Based on this I put a huge amount of effort in to memorising these terms, but this was a waste of time because there wasn't a single question in the exam that called on this knowledge.

During the course, you are provided with "Knowledge Checks" and quizzes at the end of each module to test your knowledge of that module. I did these tests over and over again, memorising each question I got wrong to make sure I got it right next time. This was a complete waste of time because none of the questions in the exam resembled the knowledge check questions.

The knowledge checks are the closest you get to taking a practice exam. There is no option to take a mock exam or similar to prepare you for the final exam.

During the exam, I remember one of the questions being to name a particular obsolete standard that was released in a certain year. Since failing the exam I’ve gone back to the course to find this information. That standard and the year of its publication is mentioned once in one slide and is buried among nine other bullet points. There is no particularly special attention paid to this fact, and you are not told that it is an important fact to remember. There are no questions about this standard and its year of publication in any of the knowledge checks. How was I supposed to know that this was an important piece of information to remember over all of the other statistics and figures?

There are very particular requirements to take the exam which you are not made aware of before the course. It's only once you decide you are ready to take the exam and register for it that you are provided with a set of very particular hoops to jump through in order to undertake it. If I was aware of how onerous these requirements were, I would not have chosen this method of study.

Post-exam feedback is non-existent. Having failed the exam, I have no way of knowing which questions I got wrong and what I would need to study to pass this exam next time.

Overall, I’m very disappointed. I haven't given up on the qualification, but I have given up on achieving it with IT Governance. I'll cut my losses and study in person with an alternative provider.

I acknowledge all the positive reviews for IT Governance but I notice that at the time of writing this there isn’t a single other review of the Certified ISO 22301 BCMS Lead Implementer Self-Paced Online Training Course.

31 March 2023
Unprompted review
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Reply from GRC Solutions

Hello,

Thank you for taking the time to leave a review.

We’re extremely sorry to hear of your experience with our Certified ISO 22301 BCMS Lead Implementer Self-Paced Online Training Course. The course content and the exam should both cover the same syllabus, working towards the same learning outcomes.

And you’re right the exam questions are written by two different organisations, otherwise there would be a conflict of interest. That said, as above they should both be supporting the same set of learning objectives and outcomes. Our pass rate is 69.33% which is above average, however we appreciate the exam is still challenging.

Whilst we undertake a review of the course and exam bank of questions in our self-paced course, would you like to contact us to discuss perhaps attending the Instructor-led Live Online version of the course (free of charge) so we can help you to pass the exam?

This version of the Certified ISO 22301 BCMS Lead Implementer Training Course is rated five stars on our website with great feedback from previous delegates. You would need to cover the cost of the exam, this time, however, the exam is proctored live by the trainer using Microsoft Teams.

Please let us know if this is of interest as we’d be delighted to help and support you further on your journey to an ISO 22301 Lead Implementer.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Straight to the Info!

ITG have made accessing and aquiring the new ISO27001:2022 standard easy - we now have the hard work to migrate to the new standard....

10 November 2022
Unprompted review
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Reply from GRC Solutions

Hello,

Thank you for taking time to leave a review! We are pleased to hear that you had such a great experience shopping with us.

Your feedback helps us to continually improve the products and services we offer, so thank you!

Wishing you the best of luck with transitioning to ISO 27001:2022!

Kind regards,

IT Governance

Rated 4 out of 5 stars

Trainer was great and knowledgeable

Trainer was great and knowledgeable, but the course syllabus provided in the delegates pack was not in sync to what the trainer presented.

20 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Mohd Rizal Abu Bakar,

Thank you for your review! We are delighted to hear that you had a good experience on your recent training course.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time. We will pass on your feedback regarding the alignment between the course syllabus and delegate pack onto our Head of Training to investigate.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Very informative

The course was very informative at a nice steady pace.

21 March 2023
Unprompted review
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Reply from GRC Solutions

Hello,

Thank you for your review! We are delighted to hear that you had such a great experience on one of our training courses.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 4 out of 5 stars

The course is good

The course is good, with helpful training day and support. The learning guide is very helpful and holds up to date information about ISO27001, however more practice exam questions would be beneficial when preparing for the exam.

21 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Laura,

Thank you for taking the time to leave a review! We are happy to hear that you had a good experience on our training course.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time and will pass on your comments regarding exam practice questions to our Training Team.

Kind regards,

IT Governance

Rated 4 out of 5 stars

ISO27001:2022 Transitional course

Lots of useful information around the changes made from 2013 - 2022 .
I do feel that the course was a little rushed and could be spread out over 2 days instead of 1

20 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Nicky,

Thank you for taking the time to leave a review! We are happy to hear that you had a good experience on our Certified ISO 27001:2022 ISMS Transition Training Course.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time and will pass on your comments regarding timings to our Training Team.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Great experience, highly recommended!

Quick and easy to purchase and book the exam. Very good exam experience, plenty of time, helpful support and instant results. I also attended the ISMS Lead Implementer Self-Paced Online Training Course. The content of the course was very helpful and aligned to the standard. It also came with very useful presentation slides!
That was my 6th order from the IT Governance. Great experience as always!

3 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Mat,

Thank you for taking the time to leave a review! We are delighted to hear that you had such a great experience with our self-paced training.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Thank you for your continued loyalty. We hope to see you soon for your 7th order!

Kind regards,

IT Governance

Rated 5 out of 5 stars

Great course and great learning…

Great course and great learning material for grasping Cyber Security

20 March 2023
Unprompted review
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Reply from GRC Solutions

Hello,

Thank you for your review of our training course! We are delighted to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Informative training courses.

Have completed two training courses now with IT governance, Instructors have lots of knowledge on subjects taught and put you at ease when asking questions.

10 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Alison,

Thank you for your review! We are delighted to hear that you found our training courses useful.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 4 out of 5 stars

Cyber Essentials

These guys make getting Cyber Essentials easier than having to do it all yourself. Kyle Heath

6 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Kyle,

Thank you for your review! We are delighted to hear that you found our Cyber Essentials packages useful.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Very thorough IS27001 CIS LI course

Very thorough IS27001 CIS LI course. Excellent trainer, great facilities, easy to find. Will use again.

17 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Stephen,

Thank you for taking the time to leave a review! We are happy to hear that you had such a great experience on our Certified ISO 27001:2022 ISMS Lead Implementer Training Course.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Really helpful staff!

Easy process to follow and really useful chat/message function to communicate with the team. Very helpful staff.

22 February 2023
Unprompted review
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Reply from GRC Solutions

Hello Hazel,

Thank you for your review! We are delighted to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Quick download and good product

Quick download of new standards to help navigate the changes in the 2022 ISO27001 standard

6 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Robin,

Thank you for taking the time to leave a review!

We are happy to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Very thorough and packed with loads of…

Very thorough and packed with loads of useful information. Ian was great in helping to pass first time, with information packs sent over well in advance to the course. Thank you!

9 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Sian,

Thank you for your review! We are delighted to hear that you had such a great experience training with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 5 out of 5 stars

Really well priced

Really well priced, easy to purchase and download document

10 March 2022
Unprompted review
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Reply from GRC Solutions

Hello,

Thank you for your review! We are delighted to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 4 out of 5 stars

Very detailed and informative session…

Very detailed and informative session on GDPR Foundation and Practitioner course.

Asia Khan-Kitchen

6 February 2023
Unprompted review
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Reply from GRC Solutions

Hello Asia,

Thank you for taking the time to leave a review! We are happy to hear that you had such a great experience on our GDPR Training Courses.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

We hope to welcome you onto your next course with us soon!

Kind regards,

IT Governance

Rated 4 out of 5 stars

Lots of great content

Lots of great content, very important stuff.

6 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Ioan,

Thank you for taking the time to leave a review!

We are delighted to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

Rated 4 out of 5 stars

Highly informative and well deliver…

Highly informative and well deliver course. The course was packed with information and the prep reading and literature was highly useful. Looking forward to booking the practitioner's course.

6 March 2023
Unprompted review
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Reply from GRC Solutions

Hello Arshjot,

Thank you for taking the time to leave a review! We are delighted to hear that you had such a great experience on one of our training courses.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

We hope to welcome you onto your next course with us soon!

Kind regards,

IT Governance

Rated 5 out of 5 stars

ISO 27701 Gap analysis tool

ISO 27701 Gap analysis tool - Good gap analysis tool. Invaluable for certification preparation. Would recommend. Paul McMillan

27 February 2023
Unprompted review
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Reply from GRC Solutions

Hello Paul,

Thank you for your review of the ISO 27701 Gap Analysis Tool! We are delighted to hear that you had such a great experience with us.

Your feedback helps us to continually improve the products and services we offer, so we really appreciate you taking the time.

Kind regards,

IT Governance

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