Grasslands Nursery Reviews 1,112

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the health and robust nature of the plants received. Many people also appreciate the efficient delivery service, noting that items arrive promptly and are exceptionally well-packaged, ensuring they are in perfect condition upon arrival. However, some people were dissatisfied with aspects of their order and the pricing. A few customers experienced delays in delivery or felt there was a lack of communication regarding estimated arrival times. There were also instances where the plants received did not match the descriptions or images online, or some plants failed to thrive after planting.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Quality

Clients share positive opinions on quality, with many praising the excellent condition, health, and size of... See more

Delivery service

Customers generally had positive experiences with delivery services. Many reviewers praised the promptness of... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, noting that... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the competitive pricing, with some noting that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The lavenders are beautiful and so healthy so I am very pleased. I have taken one star off as parcel force had not kept two boxes upright so three plants were out of their pots and sitting on top of t... See more

Rated 4 out of 5 stars

Just purchased about a dozen lavender plants and a couple of jasmines. All arrived in perfect, very healthy condition They were very well packed and clearly had been well cared for, and thoroughly... See more

Rated 5 out of 5 stars

My Magnolia Genie arrived packaged amazingly well! It was healthy, in flower and just better than my expectations. Will definitely choose Grasslands Nursery again to buy my plants, I'm already trying... See more

Rated 5 out of 5 stars

Adrian delivered our lovely Photinia Red Robin Pleached Standard 180cm Trunk 150cm x 150cm Frame × 1 This morning. I’m delighted with it. Absolutely perfect size for the screening I required. So... See more


Company details

  1. Plant Nursery
  2. Garden Center
  3. Wholesale Plant Nursery

Written by the company

At Grasslands Nursery we grow all our own trees, shrubs, perennials and all manor of garden beauties. What we can't grow we source from all over Europe and grow them on for you to keep the prices as keen as possible. As a fully functioning horticultura...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Replied to 29% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have been buying bare root beech…

I have been buying bare root beech trees in batch phases for many years from different growers . All have been good well grown products .
However , on top of the healthy tree ( root system ) , this latest batch , which was the first from your Company , did appear to represent one of the best value for money purchases , in terms of cost per tree/root size . Not planted out yet (still heeled in ) .

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Lovely plants

Easy to order, excellent pricing, but most importantly excellent shaped and sized Cherry Laurels - 33 ordered

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Two purchases and both went very well

Have purchased twice from Grasslands in recent months . Both times the communications re delivery have been very good, with a personal touch , and so far the plants have proved to be very healthy and exactly as described .

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Hedge plants

We ordered 8 Portuguese Laurel plants for hedging. All arrived in good nick ready to plant within a week of ordering.
We put them in a day after they arrived and are more than happy with the new screen they provide between us and our nosy neighbours.
We also like the follow up email tips on how to encourage growth and mistakes to avoid.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed with the size, quality & price

Ordered a Katsura/Toffee Apple Tree as a gift. It arrived quickly, in great condition and a lovely big tree. Sometimes ordering online can be a worry and plants are much smaller than you hoped. Really impressed with the size, quality and price. Thank you Grasslands!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Laurel hedging

I bought some mature laurel hedging; the plants were good quality and delivered promptly. the written advice about planting and care of the plants was also very good.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with the trees we…

Really pleased with the trees we ordered. They were delivered quickly and arrived in great condition. We’ve planted them out and they look great. Would definitely recommend Grasslands.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service

I received a beautiful Aucuba japonica in very secure packaging. The soil was slightly moist and the health of the plant was perfect. I'd say this is the best experience I've had buying plants online, so thank you.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

5 stars in all ways: Very highly recommended

This is written in the name Anna Joyce. I ordered 5 Portuguese laurels, as a returning customer. The provision of updates, and the prompt customer service when I had a query, were really excellent and efficient. We live in Essex, far from Cheshire, so we were also very impressed when the order arrived first thing in the morning. The driver/assistant placed them very carefully and discreetly along the side of the house wall- much appreciated. (we were out) They are the most beautiful plants, vigorous and healthy. They are also really good value- other suppliers were charging too much. All in all we're impressed and delighted with Grasslands, we recommend them strongly

9 October 2025
Unprompted review

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