i originally purchased thinking they were another company and then realized it was not who i thought they were. I then did a deep dive and realized they create multiple sites as other companies and ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First off the kindness of the people behind GC is what makes my experience exceptional every time. Some nice words here a few freebies there plus all the gr8 bargains to be had all contribute to a ve... See more
Company replied
The Chief has always treated me well. Great service and product selection. Any order issues they get back to you same day or sometimes even quicker. Decent freebies and offers, always an awesome sale... See more
Company replied
they are always on the ball, making sure that everything is well placed. The order always arrives in good time and I always appreciate what they have to offer as well as their prices.
Company replied
Company details
Written by the company
Grass Chief is the most trusted name in the cannabis industry because we believe in leaving people better off than when we found them. We just happen to be a discounted cannabis and medicinal marijuana dispensary with a fine selection of Premium Cannabis Flowers, Concentrates, Edibles and Psilocybin at very affordable prices.
Contact info
4.5
Excellent
41 reviews
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not quality and deceitful!
i originally purchased thinking they were another company and then realized it was not who i thought they were. I then did a deep dive and realized they create multiple sites as other companies and make you think they are selling their products and infact they are just selling garbage. they do not sell quality weed. buyers beware. if they were good they wouldn't need to piggyback off other businesses names. shady, shady, shady!
14 February 2026
Unprompted review
Reply from Grass Chief
We’re sorry to hear about your concerns, but we’re unable to locate any order or account under your name in our system. It’s possible there may be some confusion or that this review has been posted in error.
Product quality are extremely important to us, and we stand behind what we offer. If you did place an order with us or have any concerns about our products, we’d genuinely like the opportunity to look into it and make things right. Please feel free to reach out to our support team directly with your order details.
We’re always here to help. Thank you
Placed an order
Placed an order, payed as per instructions, was never accepted or received confirmation of order and payment. Cancelled order, will not order again!
20 March 2026
Unprompted review
Reply from Grass Chief
Thank you for your kind words! We’re glad to hear you had a quick and smooth experience with us. We appreciate your support and look forward to serving you again soon! Stay spaced 💚
Always great deals
Always great deals, great product, and great customer service. Product arrives quickly and wrapped with cat.
13 March 2026
Reply from Grass Chief
Thank you so much for the kind words! We’re really glad you’re enjoying the deals, products, and service. Fast delivery is exactly what we aim for. We truly appreciate your support and look forward to your next order! Stay spaced 💚
they are always on the ball
they are always on the ball, making sure that everything is well placed. The order always arrives in good time and I always appreciate what they have to offer as well as their prices.
7 March 2026
Reply from Grass Chief
Thank you so much for the kind words. We really appreciate you taking the time to share your experience! We’re glad to hear that everything has been smooth and reliable for you, from ordering to delivery. It means a lot to us that you notice the effort we put into keeping things consistent, timely, and well-priced. We’ll keep doing our best to stay consistent for you every time. Thanks again for the support! Stay spaced 💚
Reply from Grass Chief
Thank you for the kind words! We really appreciate you taking the time to leave a review. It means a lot to our team to hear that you had a good experience with us. We’ll keep working hard to make sure every order stays just as smooth. Thanks again for your support! Stay spaced 💚
Everything I have ordered came as…
Everything I have ordered came as ordered and they throw in little gifts too !
Great service !
11 March 2026
Reply from Grass Chief
Thank you so much for the great review! We're really happy to hear that everything arrived exactly as expected and that you’re enjoying the little gifts we include with orders.
We truly appreciate your support and are glad you’ve had a great experience with our service. Looking forward to serving you again soon! Stay spaced 💚
Speedy Service
I love that I can order and get it within a day or two at most. I have never waited more than 2 days! Awesomeness!
3 February 2026
Reply from Grass Chief
Thank you so much for the awesome review! We’re really glad to hear that your orders have been arriving quickly and smoothly. That’s exactly the experience we aim to provide. We truly appreciate your support and look forward to continuing to deliver the same fast and reliable service every time. Thanks for being part of The Tribe! 🙌 Stay spaced 💚
Great customer service
Great customer service. Customer satisfaction above what would be expected!
4 March 2026
Reply from Grass Chief
Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Providing great customer service and making sure our customers are happy is always our top priority. We're really glad we could exceed your expectations! If you ever need anything, we're always here to help. 😊 Stay spaced 💚
I really enjoy grasschiefs…
I really enjoy grasschiefs products...top shelf. Customer service has always been great. Only con for me when up against the competition they are weak on
free gifts/samples. It would be nice to sample something new that might be future purchase.
18 February 2026
Reply from Grass Chief
Thanks so much for taking the time to leave such a thoughtful review, we really appreciate it.
We’re genuinely happy to hear you’ve been enjoying our top-shelf products and that our customer service has consistently met your expectations. That means a lot to us.
We also truly appreciate the honest feedback regarding free gifts and samples. This is something we’re actively working on right now. We’re in the process of improving our gift tiers so customers will have more choice and flexibility when it comes to selecting their gifts. You can check out our current and upcoming gift options here: https://grasschief.cc/gc-gifts/
Thanks again for your support and for helping us improve, we’re grateful to have you as part of the Grass Chief community. Stay spaced 💚
Never have a problem it seems!
Never have a problem it seems!
Long time customer, and not going anywhere.
25 February 2026
Reply from Grass Chief
Thank you so much for the continued support! We really appreciate you being a long-time customer, it means a lot to us. We’re glad everything’s been smooth for you, and we look forward to keeping it that way for many years to come. Stay spaced 💚
Been using this site about 5 years
Been using this site about 5 years, staff helpful, fast accurate deliveries and the one time a order was untraceable and undelivered they promptly sent a replacement
25 February 2026
Reply from Grass Chief
Thank you for being with us for the past 5 years, That kind of loyalty truly means a lot to our whole team. We’re really glad to hear our staff, delivery speed, and accuracy have consistently met your expectations. Issues are rare, but when they do happen, we always aim to make things right as quickly as possible. Thanks again for your continued trust and support. Stay spaced 💚
Proven quality
Always great service and products. They have been around a long time and still consistently deliver.
25 February 2026
Reply from Grass Chief
Thanks so much for the kind words! We really appreciate you taking the time to leave a review. Being around for a long time only matters if we continue to deliver, and we’re glad to hear that our service and products are still hitting the mark for you. Your continued support truly means a lot to us. Stay spaced. 💚
I've been a loyal customer of Grass…
I've been a loyal customer of Grass Chief for years now, my favorite distributor for earthly medicine.
I always buy flower from you guys because who needs a dispensary when you have The Chief!
Supporting local and indigenous businesses feels incredible compared to capitalist, government-run dispensaries.
I absolutely love the Momma Canna Lip Balm! My mother has Multiple Sclerosis, and momma canna's CBD cream and has helped her with arm spasm flare-ups when nothing else seems to work, peppermint seems to be the key ingredient.
The deals you have are great, I always save money everytime I buy from Chief, but my only wish is that you send out a short notification, like an email or something *before* you have a sale, because twice now I've purchased items, only for the store to go on sale the next day, it was quite disappointing but I dumbed it down to "bad luck". I would personally love to know when the store will be having a sale a day beforehand, rather than the very day the sale starts, but regardless, I will be continuing my Grass Chief purchases, and nothing could ever taint my view of Grass Chief, (unless you're in the epstien files, lol.)
<3 MUCH LOVE.
20 February 2026
Reply from Grass Chief
Wow, thank you so much for your kind words! It means the world to us that you’ve been a loyal member of The Chief family for years and that our products, like Momma Canna, are making a difference for you and your mother. Hearing how our CBD cream has helped with her flare-ups truly warms our hearts.
We also really appreciate your feedback about sales notifications. You’re absolutely right, it would be amazing to give our community a heads-up before a sale starts, and we’ll take that into consideration for future promotions. Your suggestion helps us improve the experience for amazing customers like you.
Thanks again for supporting local and Indigenous businesses and for trusting us with your earthly medicine needs. We can’t wait to continue serving you with the products and deals you love and don't worry we're not on the E files.
Much love back at you 💚
Reply from Grass Chief
Thanks for the feedback! We're glad to hear you’re enjoying our improved payment process. With our new system, your order status now automatically updates to processing once payment is confirmed, making things faster and smoother for you. We appreciate your support! Stay spaced 💚
Excellent product at great prices
Excellent product at great prices. Also many different products and choices.
11 February 2026
Reply from Grass Chief
We’re glad you’re enjoying the quality, great pricing, and wide variety of choices. We work hard to keep a strong selection so there’s something for everyone. We truly appreciate your support and look forward to your next order! Stay spaced 💚
Reply from Grass Chief
We’re thrilled to hear you’re always pleased with our products and shipping. Your support means a lot, and we can’t wait to keep delivering great experiences your way! Stay spaced 💚
The Chief has always treated me well.
The Chief has always treated me well. Great service and product selection. Any order issues they get back to you same day or sometimes even quicker. Decent freebies and offers, always an awesome sale or two on. No complaints ever.
5 February 2026
Reply from Grass Chief
We’re really glad to hear that you’ve consistently had a great experience with us. Providing reliable service, a strong product selection, quick responses, and some fun freebies along the way is exactly what we aim for.
“No complaints ever” is the best compliment we could ask for. We truly appreciate your loyalty and support. The Chief’s got your back! 👑 Stay spaced 💚
It is efficient
It is efficient, good product, the price is right, and it is private!
11 February 2026
Reply from Grass Chief
We’re so happy to hear you’re enjoying the quality, pricing, efficiency, and the privacy we work hard to maintain. Providing a smooth and discreet experience is always a top priority for us.
We truly appreciate your support and look forward to serving you again soon! Stay spaced 💚
Love this company
I have been purchasing from grass chief for years and they never disappoint. The prices are great to begin with, great sales, large varieties. They quickly restock items. For the first time in years, I had a missing item from my order, no hassle and they made it right. Shipments are quick, and if you order over 150, shipping is free
11 February 2026
Reply from Grass Chief
It truly means a lot to hear that we’ve consistently met your expectations with our pricing, sales, variety, and quick restocks. We’re especially glad we could quickly make things right with your recent order. That’s always our priority, no hassle, no stress.
We appreciate you being part of the Grass Chief community and look forward to serving you for many more years to come! Stay spaced 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.