I’ve tried several survey sites over the years, but GrapeData is in a league of its own. The B2B focus makes a huge difference—instead of wasting time on low-paying consumer surveys about which cereal... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
Trash, you guys always delay payments..
Grape data has been doing a great job, always pay within 24hrs after acceptance. I should've given 5 stars but my issue is about the automatic blocking of accounts that stated recently. It's so fru... See more
Company replied
Company details
Written by the company
Grapedata is an alternative data sourcing platform through which you can instantly connect with any individual or group of individuals globally.
Contact info
1, Waterhouse Square, 138 - 142 Holborn, EC1N 2ST, London, United Kingdom
- support@grape-data.com
- grape-data.com
2.9
Average
470 reviews
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They never pay you
Did a survey in good faith spending a lot of time on it and even let them use my passport to verify my identity and they still disqualified me. I have better things to waste my time on.
6 January 2026
Unprompted review
Reply from GrapeData
Hello,
Thank you for your feedback. We take these concerns seriously.
To allow us to properly review your case, please contact us directly at support@grape-data.com
and include:
- Your full name as registered on our platform
- The initials used on this review (JLT)
This information is required so we can accurately identify your account and analyze what happened with your participation.
Please note that disqualifications only occur when eligibility criteria are not met, and payments are always issued for successfully completed and validated studies.
We look forward to hearing from you so we can review your situation in detail.
Best regards,
GrapeData Support Team
To be honest the time they take to…
To be honest the time they take to review and pay the task makes it not worth it
16 December 2025
Unprompted review
Be Careful People.
They blocked my account for no valid reasons and held my money, just because i earned some dollars they can not let go. And they want me to send my ID directly via email, which is not right and i can not do it because i have read this review here: "Do not share your IDs with this company, I shared my ID after my account was suspended and they asked for my ID after sending it via email then a week later I was called by my bank that someone with my ID was trying to impersonate me. Please this company is a friend and they will take your money even after you complete surveys."
You must pay out every balance before you block accounts because we spend money to get right responses from right respondents.
20 November 2025
Unprompted review
Typical scammers
Typical scammers. Will tell you one fee up front then when you accept they will lower it 75% then they will create a reason to not pay you at all so you just wasted your time. They only harvest your personal data to sell. Just a scam, avoid.
10 November 2025
Unprompted review
Scammers alert
31 October 2025
Unprompted review
Reply from GrapeData
Hi Stephen,
Kindly reach out to support@grape-data.com providing your full name, and our team will investigate your case thoroughly.
Best regards,
The GrapeData Team
THEY WILL POCKET YOUR CASH AND REFUSE TO PAY YOU WHO SPENT TIME WORKING
I have worked on several surveys even done remote interviews where I spend a lot of my time interviewing people. But they refuse to pay me even after I submitted appeals. Do not trust this company as you will spend your time working on solo and remote tasks only for you not to be paid yet the client pay them and they pocket is all. AVOID THESE COMPANY AT ALL COSTS.
12 October 2025
Unprompted review
Reply from GrapeData
Hi Donna,
Kindly reach out to support@grape-data.com providing your full name, and our team will investigate your case thoroughly.
Best regards,
The GrapeData Team
Do not share your IDs with this…
Do not share your IDs with this company, I shared my ID after my account was suspended and they asked for my ID after sending it via email then a week later I was called by my bank that someone with my ID was trying to impersonate me. Please this company is a friend and they will take your money even after you complete surveys.
20 October 2025
Unprompted review
Reply from GrapeData
Hi Matt,
After verification on our side, your account is not blocked and is functioning correctly. Please contact us at support@grape-data.com
so we can assist you directly.
Best regards,
The GrapeData Team
They get paid after you do all work and…
They get paid after you do all work and finishing up a survey only for them to pocket the money and deny you payment after spending time. DO NOT TRUST THIS COMPANY WITH YOUR TIME.
1 October 2025
Unprompted review
Reply from GrapeData
Hi Reviewer,
Kindly reach out to support@grape-data.com providing your full name, and our team will investigate your case thoroughly.
Best regards,
The GrapeData Team
Reply from GrapeData
Thank you Sajjad for sharing your positive experience!
Your feedback motivates our team to continue delivering high-quality service and seamless experiences.
Satisfied with this platform
Satisfied with this platform ! It's very genuine. Recommended!
26 September 2025
Unprompted review
Reply from GrapeData
Thank you so much, Naresh!
We truly appreciate your kind words and recommendation. We’re glad to hear that you find our platform genuine and reliable. Your feedback motivates us to continue delivering the best possible experience!
The process was pretty straightforward
The process was pretty straightforward. It took some time due to some delays to finally be provided the survey; however, it was smooth once I received the survey and completed it. I was compensated right away.
21 September 2025
Unprompted review
Reply from GrapeData
Thank you for sharing your experience, Brian! 🌟
We’re glad to hear the process was smooth once you received the survey and that you were compensated right away. We appreciate your patience with the initial delay and are continuously working to improve our turnaround times.
Looking forward to having you on more of our projects!
The vetting can sometimes waste our…
The vetting can sometimes waste our time as we start the surveys and then get disqualified--should be a slightly better VETTING PROCESS!
23 September 2025
Unprompted review
Reply from GrapeData
Thank you, Gina, for sharing your feedback!
We truly understand how frustrating it can feel to invest time only to be disqualified later. We’re continuously working on refining our vetting process to minimize this and improve the overall experience.
Your input is valuable and helps us make the process smoother for everyone!
Informative & helpful
23 September 2025
Unprompted review
Reply from GrapeData
Thank you, Joseph, for your review! We’re glad you found the experience informative and helpful.
We’ll keep striving to provide valuable and engaging opportunities for our users!
Reply from GrapeData
Thanks a lot Henrik!
We’re happy to hear the process felt easy and transparent!
Reply from GrapeData
Hi there,
We’ve checked our system and don’t have any account registered.
If you used a different email, please email us so we can verify and assist. Otherwise, you’re welcome to sign up to our platform and experience the process first-hand. We value transparent participation and compensate only after successful completion of verified studies.
For any questions, our support team is available at support@grape-data.com
Reply from GrapeData
Hi Ronan,
We’re delighted to hear that you found the process smooth, fast, and friendly. Your feedback means a lot to us, and we look forward to supporting you again in the future!
Best regards,
The GrapeData Team
Grape-Data has been amazing to work…
Grape-Data has been amazing to work with from start to finish. Their team is always responsive, professional, and quick to help whenever I had a question. The whole process was smooth, and I felt supported every step of the way. It’s rare to find a company that combines reliability with such a helpful approach—definitely deserving of a 5-star review.
31 August 2025
Unprompted review
Reply from GrapeData
Thank you so much Aron for your thoughtful feedback!
We’re delighted to hear that you had a smooth and supportive experience with us. Our team works hard to combine reliability with a personal touch, and it’s great to know this came through in your journey. We truly appreciate your 5-star review and look forward to supporting you again in the future!
Kind regards,
Team GrapeData
Grapedata Team is extremely…
Grapedata Team is extremely professional and proactive. I definitively suggest them !
18 August 2025
Unprompted review
Reply from GrapeData
Thank you so much Angelo for your kind words! 🌟
We truly appreciate your trust in GrapeData. Our team is committed to being proactive and professional in every step, and it’s rewarding to hear that reflected in your experience.
We look forward to collaborating with you again on future projects!
Scam / Missleading Surveys
Scam / Missleading Surveys. They offered me 15 min of survey and $15 payment, yet they did not pay anything and survey was 45 min long.
15 August 2025
Unprompted review
Reply from GrapeData
Hello YD,
We're sorry to hear about your experience and understand your frustration. We’d appreciate the opportunity to look into this in more detail for you. Please reach out to us at support@grape-data.com so our team can review your case and provide further clarification.
Best regards,
Team GrapeData
Waste of time
Waste of time
Pure garbage of surveys with no pay
They use Ai to recruit on recruiting sites making it double waste of time
15 August 2025
Unprompted review
Reply from GrapeData
Hi Didrik,
Please contact us at support@grape-data.com so we can review your case. Kindly provide the full name you used to register on our platform, as we could not find any GrapeData account under the name Didrik Losager.
Best regards,
Team GrapeData
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