Granite and TREND Transformations UK - Tunbridge Wells Reviews 

A small area of silicon was not formed properly at time of installation, contacted them in May 2023 heard nothing, contacted them in Dec 2023 heard nothing, contacted them again in Jan 2024 and they want to charge to fix what they didn't install properly at the time - not impressed...!

The treatment from everyone at granite transformations Tunbridge wells was superb the workmanship from Adam was faultless and I would thoroughly recommend them

Great products, excellent service and just a lovely team of very friendly people from beginning to end. I have used Granite Transformations twice now for improvements to my kitchen and would absolutely recommend them to anyone.

New worktops installed Feb 2023, looked fabulous. However seven months later we noticed a few small chips to the edges of worktops. Adverts state ‘how hard wearing they are and can withstand just about anything life throws at them’ - this is not the case at all.

Why am I writing this now ? As it’s almost a year after we had them installed .. noticing the little chips in the worktop edges and wishing we had bought quartz . We were absolutely delighted with the worktops at first and that is when most people write their reviews, this is an 11 month review. To a Quick Look they still look great, but, I am fussy and do not like the chips on the edges and this product is not what I believed it or the warranty to be sadly .

Presumed this would be covered under the 10 year Warranty that ‘ensures that you are completely covered should our worktop product ever fail to live up to its promise’ THIS IS NOT THE CASE . We spent just under £4K and wish we had spent more on purchasing genuine quartz worktops that never chip, which we had for 15 years in previous houses. I should say as a goodwill gesture the store repaired the little chips (which they would normally charge for) without a charge; however more have appeared since repairs in October 2023.
We are careful house-proud couple and look after our home carefully, we were told ‘ chips are classed as accidental damage’ and not covered by the warranty. No mention of this in the warranty or details and certainly not in the ‘care for your worktops’ brochure. The local company repaired the little chips but they are still happening, even though we are very careful, the worktops are not tough at all and it is 11 months ago now, really regret this purchase and wish we had paid out more for genuine non-chip worktops.

25/1/24 Thank you for your reply (Granite & Trend) I will of course update my review with any outcomes and look forward to hearing from you .

From the time we made the appointment to the time of the fitting the process was very straightforward with their commitment to timings spot on. The finished product looks spectacular and has really brightened up the kitchen. On fitting day there was a minimum of mess for what could be a pretty disruptive job and they finished the job in double quick time.

Sam our fitter could not have been better,nicer,more eager to do the right thing and the end product exceeded our expectations. He is such a genuinely nice person and a superb craftsman. The operation had a few hiccups which is to be expected but each time Sam handled the situation so professionally and always with a smile and reassuring words. We would recommend him 1000% and also the excellent product of course. Thank you all so very much. R.Green.

This is my third time using Granite Transformations due to logistics of my kitchen and moving house. They are a lovely family-run business that are kind, open and honest about what they can achieve. They go above and beyond to help. This team are amazing. The workmanship is excellent and the results are outstanding.
My worktops are beautiful!!! I wouldn’t consider using anyone else!

From start to finish, Granite Transformations were GREAT. Pleasant, non-pushy, consulting discovery meeting, traditional planning and template method and polite, efficient installation. This team delivers it all to a very high standard, I would not hesitate to recommend them.

Fantastic company - workmanship, professionalism and speed with which they installed my granite overlay, splash back, upsides and new sink was literally AMAZING. Can’t recommend highly enough!

Excellent fitting, friendly fitters and great finish

We had the pleasure of using Granite Transformations Tunbridge Wells for our Kitchen in 2019 and they were the obvious choice for matching worktops in our Utility room renovation. Again they did not disappoint. Great people to deal with friendly, efficient, professional providing quality workmanship.

From ordering to installation was very quick. From office staff to fitters the team are all very professional and they don’t use sub contractors to do the fitting all there operatives are employed by the company. Which we liked. The product is excellent and looks lovely. We are very happy with our new kitchen worktops.

Personable, professional, on time and well worth the cost So pleased I chose this company.

Decided to get my old laminate work tops overlaid with a new granite work top. Excellent quality easy to clean and has totally brightend up the whole kitchen. The installation only took 6 hours and Danny did the job, really friendly and approachable Guy we had lots in common so conversation was easy. Anyway I would thoroughly recommend Granite Transformations if you want to bring life back into a tired kitchen 👍👍👍

I have been trying to convince my wife over the last couple of years to consider transforming the kitchen as she had been dreaming of some changes to it but always stated it's functional. So over the last year we have visited a few garden centres where there are Granite Transformation samplers and I have kept guiding her towards them. We got chatting with the lovely Carol at Polehill GC and finally my wife agreed to a visit to cost the project of initially replacing the worktop area. Steve visited did some measuring, we decided on the colour, Steve gave us a quote and as some might say the rest is history. We now have a new worktop in place and it has brightened up our kitchen fantastically. To all involved from Tunbridge Wells a great big thank you.

Fantastic service and the new worktop looks great! It was a good solution to covering an old wooden worktop to give the bathroom a refreshed up to date look.

Delighted with our new granite worktops. Customer service was great throughout the process. Appointments were kept, the product was exactly as promised and installation wasn't too disruptive - everything completed on the day.

Excellent workmanship , great job finished well,clean & tidy

Lovely welcoming team very helpful and were able to show me the products first and no pressure to buy but I did

Had our kitchen worktops done. Service was excellent. From meeting the salesman to finishing 8 days. Adrian who fitted it was pleasant and friendly. He did an excellent job cleaned up any mess. Would definitely recommend to friends