This is a bogus company who took over £500 from me for a camera for my daughter’s 18th birthday. They strung me along beautiful with e mails (always reacting to my increasingly worried queries) and th... See more
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When ordered stated 7-10 working days. Took 15 working days, Delivered on 2/5, phew, going on holiday on the 4th. I received this 'tell us your experience' notice on the 19/4 when nothing else he... See more
This is the second time I've bought something from Grandy's. Both times the prices were amazingly good, and everything eventually arrived as it should have. Both times, the delivery estimates wer... See more
I would have awarded 5 stars but I had to contact Grandys as there was no update on shipping, even after 10 business days had elapsed. I was surprised to learn that my payment had not been processed... See more
Company details
Written by the company
At the beginning, Grandy’s Camera was just a thought of online or offline business but during the pandemic period Grandy’s Camera have decided to move with online store only to reach maximum people and to provide best products in Market at most affordable price. Grandy’s Camera have long vision and deep experience in Camera and their related equipment, and now came in market with dedicated online store to share experience with selling of Camera Goods. Grandy’s Camera carrying wide inventory of DSLR Camera, Digital Camera, Mirrorless camera, Camera Lens, and other camera related products in livestock and able to ship by very next business day anywhere across the UK and Europe. Our commitment is to sell products at maximum possible reasonable price with direct sourcing of products without middleman commission.
Contact info
Broad Quay House, Prince St,, BS1 4DJ, Bristol, United Kingdom
- info@grandyscamera.com
- grandyscamera.com
3.3
Average
421 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Product as described
Product as described, well packaged, delivery prompt earlier than scheduled (thank you). not a problem to date to report. Rob
5 February 2024
Amazing service!
I felt tentative buying from Grandy's Camera knowing that the two expensive lenses I had purchased could well be travelling half way around the world to get to me. Communication was excellent. At all times I knew the delivery status and they used Fedex who also kept me well informed. The lenses arrived really well packaged and in pristine, mint condition with all the original packaging and documentation.
9 February 2024
Very helpful and knowledgeable
Helpful advice, knowledgeable and very responsive on the chat function.
1 February 2024
No problem!
Ordered Olympus TG-7 which was delivered from Hong Kong 1 week later. A little anxiety until it appeared on the Fedex tracker a few days after ordering.
7 February 2024
Very misleading company buy at your own risk!
Very misleading company buy at your own risk! Asked where the camera was shipping from and do they have stock in the UK? Grandy's could not answer the question blaming they have a dynamic stock as they are based as an offshore company in the UK and products can be shipped from Hong Kong or Thailand! What a Joke of a company and after delving a little deeper into this company the BS1 4DJ address has no history of Grandy's Camera being there!
14 February 2024
Unprompted review
Very happy
Very happy. Took a week or so to arrive due to a temporary stock shortage but was emailed about this. Packaging wasn't very well protected but the camera and box arrived in perfect condition.
6 February 2024
Excellent!
Excellent price for a perfect product (Canon EOS R6 Mark II) Helpful chat service on the website and delivered in good time. Very happy!
5 February 2024
Great price and good service
Great price and good service. Although it took a little long for ID check and products were shipped from Hong Kong, I never found any issue. I will come back to this shop next time.
31 January 2024
Too good to be true?
You may be reading this review thinking "is it too good to be true?"
I purchased an OM camera at £75 less than the best alternative price. I noted that from the website that the camera might come from H.K. and I was worried that it might not be a genuine product.
Ordering proved easy, and I was sent confirmation that the camera would be sent from H.K. via Fed Ex.
I duly tracked the package using the ref number provided, as it moved from source to Belgium and onto the UK. Fed Ex delivered it, no additional charges.
The camera is perfect, and I successfully registered the guarantee on OM's site. I'm delighted! Thanks!!
ps I also should mention I made a number of enquiries on the web chat before buying. Responses were speedy, polite, and as it turned out, accurate!
22 January 2024
Excellent service and delivery
23 January 2024
Purchase of Olympus OM1 from Gandy's Camera
The camera that I purchased for an extremely good price arrived very promptly and was well packaged. No complaints at all.
23 January 2024
Kept updated with delivery
Kept update with delivery. Got what I asked for, came on time and best price I could find.
30 January 2024
Excellent business 👍
Like many other buyers on here I was very sceptical about using Grandy’s Camera, firstly I’d never heard of them before plus their prices seem too good to be true. The price of my camera (Canon R7) was £400 cheaper than U.K. prices. After reading the trustpilot reviews I gave it a go. The camera took 5 days to arrive but you can track it throughout its journey with FedEx. Arrived very well packaged and in perfect condition with U.K. plug for the battery charger, the only downside is lack of 12 month U.K. warranty. I will definitely use Grandy’s in the future. Great prices and communications. ⭐️⭐️⭐️⭐️⭐️
25 January 2024
Helpful and informative service; item as expected
Helpful experience chatting (live chat) with the assistant prior to purchase. Purchase the item and was informed every step of the way as it was fedex'd across the globe to my door step in the UK. Item was in immaculate condition and works as expected.
25 January 2024
I was a little apprehensive with the…
I was a little apprehensive with the price being so cheap. Camera arrived quicker than expected and clear communication on shipping updates. Can’t fault the service. Products are perfect
25 January 2024
First time using Grandy`s Camera and…
First time using Grandy`s Camera and service was excellent, the whole transaction as smooth...I would use them again
24 January 2024
Swift
Swift. Straightforward. Goods exactly as advertised. Full FedEx tracking
Highly recommend the service. Excellent price.
23 January 2024
Camera lens
Great service at a good price fast delivery product was exactly what we were looking for
16 January 2024
No problem from start to finish
16 January 2024
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