Grand Design Blinds Reviews 

84
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great experience-very professional. Process well explained and executed. Not cheap but worth every penny Only company who take it on

Rated 5 out of 5 stars

Grand Design Blinds have been excellent throughout the costing up process, measuring up and fitting. Their team is extremely knowledgeable and have great samples to hand so you can see how they all wo... See more

Company replied

Rated 5 out of 5 stars

Our whole experience with Grand Design Blinds was excellent....from the initial visit through to the finished bespoke product. They were very helpful in suggesting a suitable style and fit for the aw... See more

Rated 5 out of 5 stars

Finding a capable blind supplier for our large gable end windows was a challenge. We then noticed an advertisement for Grand Design Blinds problem solved. What seemed hard work for others became a sea... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

Grand Design Blinds specialise in custom-made complex shaped blinds for any type of glazing. Our products are of the highest quality and we offer a bespoke, personalised service. We focus on modern architectural design practice, with expert advice and worldwide surveying and installation. We are able to provide high quality shading systems from a wide range of suppliers to ensure no job is impossible, no matter what shape or size.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

A fantastic company offering great customer service and excellent products. Customer service is knowledgable, friendly and efficient - helpful but never pushy. Installation of our new blinds was equally good - the installer really knew his stuff, was easy to have in my home and finished the job quickly and left behind no mess or rubbish. We've used Grand Design Blinds twice now and wouldn't hesitate to use them again in future

20 January 2023
Rated 5 out of 5 stars

Great service from start to finish!

The team at Grand Design Blinds were great throughout the whole process. Good communication throughout and the installation was really smooth. Really happy with the finished product and would definitely recommend.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Great experience with Grand Design…

Great experience with Grand Design Blinds, they did exactly what they said they would! From the first visit it was obvious they knew their stuff and their product. Just a superb product and service!

16 September 2022
Rated 5 out of 5 stars

Excellent service throughout

I was looking for some roof lantern blinds and was recommended to Grand Design Blinds by another company who fitted some window blinds for me. From my first enquiry with Nick in July, a site visit by Adam to measure up and advise on options, and then installation by Mat a couple of days ago, my experience with Grand Design Blinds has been excellent. They gave good value suggestions for my requirements and arrived on time on the booked dates. Really happy with the end results and great customer service throughout.
Many thanks, Steve

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company with first class and…

Fantastic company with first class and friendly service, and very high quality products. They were the only company who Had a full solution for our very irregular windows and we couldn’t be happier with the final product. Highly recommended. Thanks to Nick and the team.

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Great Company to deal with.

Great Company to deal with.
Constructive advice at the design stage which gave us exactly the solution we were looking for.
Installation was perfect,
Blinds look stunning.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

From start to finish Grand Design Blinds were efficient and professional. I have used them many times and their engineers are marvellous and the products they use are excellent.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Many thanks to the Grand Design Blinds team.

Many thanks to the Grand Design Blinds team for our excellent experience. A great end-to-end experience for us. After browsing the internet, we reached out to the team where seeking an electric blind solution for two triangle-shaped windows at home. Very much needing a bespoke solution for the shapes involved. The resulting pre-sale, survey, design proposal and installation process and experience with the team was excellent. Turnaround time was very good and we are very happy with the result that was also at a fair price for the requirements.

9 July 2022
Unprompted review
Rated 5 out of 5 stars

Experts! ⭐️

Grand design blinds are hands down the best company we’ve dealt with since knocking down and rebuilding our house. They are total experts, and this was clear at the beginning.
Having gotten quotes from other providers of bespoke blinds, I found they weren’t as knowledgeable, couldn’t answer a lot of my questions because they were sales people, not technical, or because it wasn’t really as bespoke as they were suggesting. A lot of companies specialise in gable ends, and awkward shaped windows, but being an expert is another level up. Nick was extremely knowledgeable from our first conversation, honest about the things that weren’t physically achievable, and provided solutions to problems. I’d have liked the price to be less but then I’d also have been nervous about going with the competition! They didn’t disappoint, communication was excellent throughout from Nick and also Clare in the office. Adam the fitter took absolute pride in his work, making sure everything was done properly and not rushed, a return visit was made for snagging and Adam checked over everything again. We’re 4 months in from install, our electric blinds are excellent quality, and compliment the house beautifully.

23 June 2022
Unprompted review
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much for this review Hayley, we are absolutely delighted and it really makes all the difference to hear how happy you are. Thank you for choosing us!
Nick

Rated 5 out of 5 stars

Very clever solution for unusual windows

Very clever solution for odd shaped windows! Blinds go up rather than down powered by an electrical motor. When folded down, they are virtually invisible.

Also lovely people to deal with. Plus - it is a British product, hurray!!

29 April 2022
Unprompted review
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much Claudia. I'm glad the sun is less of a problem in your office now!

Rated 5 out of 5 stars

Nice blinds without detracting from the oak gable end

We have a floor to ceiling oak gable end in our bedroom - very nice but it faces east so early morning sun in the summer, means light shining directly in your eyes.

We've been reticent about getting blinds since we love the oak and didn't want horrible blinds or curtains to cover it either at night or during the day.

Grand Design Blinds have fitted 5 motorised blinds within the 5 different sections of oak. Yes, you can see the blinds when they're not in use, but they're not that intrusive and they still leave the oak as the main feature when the blinds are down and when they're up.

And they work. Instant darkness. We got the blackout ones.

The comms with the office were good, Adam and his colleague who came to measure also came to fit and they listened and gave good advice. The wire routing was thought about and discussed and it all looks good.

After they were fitted we noticed a cord sticking which was discussed and they came back and sorted it out.

The blinds themselves work nicely and we're happy.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Grand Design…

I would highly recommend Grand Design Blinds. The surveyors and fitters Adam and Matt were excellent and full of suggestions, nothing was too much trouble. Nick and Clare kept me informed at all times and were very helpful with all my questions.
The blinds are fantastic, fit perfectly and are exactly what we wanted.
Thank you.

22 December 2021
Unprompted review
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much Laura! It was a pleasure to work on your project, and we are delighted you are happy with the blinds.

Rated 5 out of 5 stars

Bespoke blinds - Triangle windows

I came across Grand Design Blinds looking for some bespoke blinds to be made for our windows which were irregular shapes.
The team were really fantastic in responding and giving initial guidance, not at all pushy with visits on site trying to 'sell' and just listened and made valuable suggestions.
Once we were happy with initial ideas they visited our house and made several great suggestions, talked through options and how things would look and work. We selected fabrics and they were above and beyond requesting samples outside of their standard offering to help us gain a greater insight and ensure we were making the right choices.
Once quotes came back they were in line with initial expectations set and we decided to proceed.
Although there was a slightly longer lead time for making the blinds than we anticipated they worked hard to ensure things were delivered on time.
The fitters arrived on time, were very friendly and did an excellent job.
They spent time with us showing us how everything worked, talked about some possible challenges with regular usage and how to rectify them.
They left everything clean and tidy and did a very professional job.
I would happily recommend them.

10 September 2021
Unprompted review
Grand Design Blinds logo

Reply from Grand Design Blinds

Thank you so much Mike! Apologies for the longer lead time, this summer has been a challenge with reduced staff levels, delayed deliveries of materials, and very high demand - but we are getting back on track!

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