I needed specific parts for a microwave that are very difficult te find in real stores and online I just saw Chinese websites offering them for sale. I thought this site would be a good alternative,... See more
Company replied
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Unfortunately our package could'nt be delivered and was at a pick-up centre. We hadn't recieved an email about thta so out package was send back tot it's origin. When I contacted Grandado about i... See more
Company replied
I ordered a microwave splatter cover with magnets. I have combi-oven and the magnets did not stick to the top of the microwave which contains pipes rather than a flat surface. Therefore, it is not s... See more
Company replied
Product exact zoals op de site aangegeven. Ik had de leuke retro helm besteld, ik kreeg een mailtje dat hij rond 26 januari '23 bezorgd zou worden maar hij kwam de 10de al binnen. Hij is leuk, wel een... See more
Company replied
3.4
Average
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, fast delivery. when I placed an order, it was showing about 30 days delivery but it came within two week after ordering.
6 March 2023
Unprompted review
Reply from Grandado
Hi Asha,
Thank you for your review.
Your positive comment is really appreciated.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Wrong bracelet
28 February 2023
Unprompted review
Reply from Grandado
Hi Krystian,
Thank you for your review.
We are so sorry you received the wrong product.
To be able to resolve your problem I need to find your order, please share with me its details. I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Pretty good
Eventhough it took a long time to arrive it arrived in perfect condition and it was packaged well.
2 March 2023
Unprompted review
Reply from Grandado
Hi Raul,
Thank you for your review and for the high evaluation.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Gavin,
Thank you for your review.
Thank you for taking the time to share your positive experience with our online store.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
good service
22 February 2023
Unprompted review
Reply from Grandado
Hi Liviu Maximilian Benea,
Thank you for your review.
We're thrilled to hear that you had a great shopping experience with us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good e-mail communication fast delivery.
22 February 2023
Unprompted review
Reply from Grandado
Hi Kees,
Thank you for your review.
We're thrilled that you had a positive experience shopping with Grandado.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
long delivery time but it came in good…
long delivery time but it came in good shape.
12 February 2023
Unprompted review
Reply from Grandado
Hi jeboyjaro,
Thank you for taking the time to review our business!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I am satisfied with your work
I am pleased with your work. Fast delivery. affordable price. quick and easy product search on your website
24 February 2023
Unprompted review
Reply from Grandado
Hi Oleksandr,
Thank you for your review.
We’re so happy your visit at Grandado went so smoothly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The best prices!
Has a wide variety of products at the best prices! I was searching for a webcam and found exactly the same one I found in another e-store but at a better price! I bought two and I am expecting them to come. I have also previously bought from this store other products and I was very satisfied with everything!
20 February 2023
Unprompted review
Reply from Grandado
Hi lliaa,
Thank you for your review.
Thanks for your kind words and we look forward to seeing you again.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Auto Antenne besteld en is perfect
Levering duurde even maar de antenne paste perfect op de auto super mooi
10 February 2023
Unprompted review
Reply from Grandado
Hi Rini,
Thank you for your review.
The team here at Grandado is thrilled to hear such good feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fast delivery and everything what I…
Fast delivery and everything what I have order till now come.
20 February 2023
Unprompted review
Reply from Grandado
Hi AVABouw,
Thank you for your review.
We’re so happy your visit at Grandado went so smoothly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
ordered mini vacuum flasks i thought
ordered mini vacuum flasks i thought
picture showed 150ml and 250ml but only 150ml arrived
confusing on web deliberately i feel
over priced Very poor experience quality poor
Stay away from the sharlentens
17 February 2023
Unprompted review
Reply from Grandado
Hi Christene,
Thank you for your review.
We sincerely apologize such a misunderstanding appeared!
Please, share your order details with me. I will find it and contact you. I just clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fast and good quality
10 February 2023
Unprompted review
Reply from Grandado
Hi Darren,
Thank you for your glowing review!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Return items not free
I ordered a microwave splatter cover with magnets. I have combi-oven and the magnets did not stick to the top of the microwave which contains pipes rather than a flat surface. Therefore, it is not suitable for combi-ovens I think. I took contact with customer service and they handled the return quickly.
Although I didn’t know that the return was not free and I had to pay 7,50 euros for the return of the item. They offered me to keep the item and pay 40percent back for the purchase price
14 February 2023
Unprompted review
Reply from Grandado
Hi Sara,
Thank you for your review.
We really appreciate you taking the time to share your experience with us. I’m sorry if your experience could have been better.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
They delivered quick
10 February 2023
Unprompted review
Reply from Grandado
Hi!
Thank you for your review.
We're grateful for your positive review and for choosing to shop with us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The product came broken and I cannot return it
The product came broken and when I asked for a return they said they will send me a label by email which never happened.
14 February 2023
Unprompted review
Reply from Grandado
Hi Denis,
Thank you for your review.
We are so sorry you had troubles with the return.
To be able to resolve your problem I need to find your order, please share with me its details. I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
As discribed working good
12 February 2023
Unprompted review
Reply from Grandado
Hi J-P Borsten,
Thanks for the awesome review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Didnt expect it takes 2 weeks to…
Didnt expect it takes 2 weeks to arrived in holland i thought will be earlier. The product I received just fine but at the website I order 3 set instead I only got 1 pair so was disappointed.
5 February 2023
Unprompted review
Reply from Grandado
Hi Risya,
Thank you so much for taking the time to leave us this review.
Could you please share with me more order details, so I can find it and see what I can do for you? I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Het product is prima en de levering was…
Het product is prima en de levering was vlugger dan verteld was. Geweldig dus!
6 February 2023
Unprompted review
Reply from Grandado
Hi Cor,
Thank you for your review.
Your kind words mean the world to us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
It came pretty fast but it was not…
It came pretty fast but it was not complete
2 February 2023
Unprompted review
Reply from Grandado
Hi Leociana,
Thank you for your review.
Thank you for sharing your experience, both positive and constructive.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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