Grainger plc Reviews 

I complained about a hole in the kitchen for months! Months! They said it was just a squeaky floor (thanks to then building manager Katie Castle) and ignored the many issues of mould that kept arising.

When they finally did look at what the matter was they realised my kitchen had been rotted well before I even moved in and had to be evacuated immediately! I’d been asking for this to be addressed for months!

The best bit was how they placed me in a travel lodge that had a bed bug infestation so I had to leave tha and couch surf while they found me another unit. The next unit the found, which they denied giving me permission to look at before agreeing to move in was smaller (they said it was bigger than my last unit) and inexplicably more expensive. I was desperate so had to take it.

Can’t say enough warnings about dealing with this company who has no idea on what it takes to do the right thing or keep their employees accountable for over promising and under delivering.

Great support from the staff. They were available for any question/request I had.

Molli has been so helpful! She arranged our viewing within days of our initial enquiry, answered all of our loaded questions and has been so attentive. So appreciative of how quickly and how detailed this process has been, big thank you, Molli!

Maisie has been incredibly helpful. She is responsive and knowledgeable of the properties and application process. Throughout my application process, she was a great point of contact if I had any concerns or questions. She was also very amiable during the viewings.

Our experience with finding a home was really great with The Filaments in particular Molli.
Molli has answered every question and has been helpful throughout the whole process.

Grainger have been extremely helpful in finding a property. In particular, Molli has made sure we found the property we were looking for, she gave us all the details we needed and we didn’t feel rushed at all when viewing the properties. She also gave us many options and in the end she made sure we selected a property that felt like home. Definitely the best estate agent I’ve ever come across. Thank you Molli!

Put in an application for a flat with Grainger, the process was smooth. Molli was very professional and patiently answered any questions I had about the place. She explained what I needed to do clearly and was very accommodating regarding my queries. I would recommend.

Molli from Graingers carried out our viewing with us and we must say she was very professional, accommodating and extremely helpful. The whole experience was seamless and the speedy turn around in securing the apartment was exceptional. I highly recommend Graingers for Lettings in Manchester and if you are lucky enough to have Molli as your viewing agent you will not be disappointed, she is amazing and goes above and beyond - thank you Graingers and Molli 😊

Kind treatment, solved all my questions, showed me everything I wanted, helpful, great attention

We had a fantastic experience working with Molli who was quick to respond, helpful, answered our questions and helped us quickly find a place we love in Salford. We could not recommend them more given our wonderful experience in finding a new home.

Ida in Windlass has provided a great service, I believe she is a great listener, very friendly, professional, and provided a great response to an immediate query. My partner and I have been in Windlass for years now, we feel appreciative for the actions the various teams are doing, the friendliness and kindness in service, we feel we really enjoy the location and facilities.

We have seen the company improve in some aspects through the years, which we feel we appreciate, however I think some constructive feedback is about wear and tear repairs for long-term residents and improving or building new systems to respond to same facilities being used by more residents, such as the gym.

Maisie from lettings was great and of course, rest of the team from lettings & residence services were very helpful.
Amazing service and a beautiful & safe place to live.

Molli was an absolutely pleasure from start to finish and went over and above to help. Excellent service, highly recommended.

Excellent viewing experience with Molli. And good property! Can’t wait to move in to our new home!

Since we moved from Austria to Bristol and were looking for something flexible, Grainger was just right for us. It's well equipped and we had everything we needed. The team, especially Maisie W., supported us very well. When we moved from Millwrights Place to Glasshouse, Maisie knew exactly which flats she could show us and which ones would suit us. The whole team welcomed us very warmly and immediately helped us with any questions or problems in the
flat.
Grainger was a very good decision for us!

First class service from Maisie Whittaker and the team at the Bristol office. Maisie understood immediately we were under a lot of time pressure and did everything in her power to expedite the renting process. This was combined with fast and informative responses to all emerging enquiries and issues. Many thanks also to Corrina Gibson at the office for efficiently completing the process.
Anthony Lea

Dealt with Molli Smyth and she made the process a breeze!

Very responsive and informative!

Naseem has been wonderful at helping me find a flat, it is my first time renting alone but she made the process so easy and smooth.. I ended up reserving a flat less than 3 weeks after enquiring. She has been so helpful at answering all my questions and is always on hand and quick to respond!

We have had a very positive experience with Grainger in Salford, Greater Manchester. We were given a lot of support while looking for a new flat with from Molli Smyth; she was very responsive, approachable, and went above and beyond to make sure we were happy with the flat.

I recently had a very positive experience with Grainger PLC while searching for an apartment at the Barnum Building in Nottingham.

In particular, I’d like to highlight Saleena, who was available at very short notice and went above and beyond to help me. She was incredibly helpful, accommodating, and responsive throughout the process. Despite my limited timeframe to move, she made everything feel straightforward and stress-free.

The only downside to my experience was that some other members of staff were very difficult to reach and appeared unavailable most of the time. Additionally, my name was initially not added to the waiting list, which unfortunately resulted in a loss of valuable time.

Overall, despite these issues, my experience was made positive thanks to Saleena’s professionalism and dedication, and I appreciate the support she provided during a time-sensitive move.