Graceandjamesboutique Reviews 20

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

The coat keeps me warm and looks sharp. The stitching and material feel solid for the price.

Rated 1 out of 5 stars

Material was cheap, colors and print was different than photos, I paid 49.00 each for 2 blouses that looked like art, what I received looks like clown clothes, So cheap.When asking for return forms to... See more

Rated 1 out of 5 stars

Advertised product is cheap and missized. When we asked for a refund we received the following from Dia at Grace & James: "After reviewing your order and the photos provided, we confirm that the item... See more

Rated 5 out of 5 stars

i liked how true to size everything was.the overll desing feels trendy but sittll parctical.


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3.1

Average

TrustScore 3 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

merchandise. was cheap.

Material was cheap, colors and print was different than photos, I paid 49.00 each for 2 blouses that looked like art, what I received looks like clown clothes, So cheap.When asking for return forms to return, getting extra long wait times, so it'll time out.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered twohirts and were enormous in…

I ordered twohirts and were enormous in size, I tried to return them and I kept getting the run around! I had to contact my credit card come and report fraud! Don’t buy from them you will be sorry! I gave them a 1, because I could rate them at zero!

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Product is cheap and missized

Advertised product is cheap and missized. When we asked for a refund we received the following from Dia at Grace & James:
"After reviewing your order and the photos provided, we confirm that the item delivered matches the size selected at checkout. Because the correct item and size were shipped as ordered, the purchase remains fulfilled."

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order and received however…

Placed an order and received however the process was not quick. The size was not true to form as what I ordered was too small. Quality not good. After several messages to them with no response I did finally hear back weeks later. They indicated that I need to send back the item on my dime to China. I have yet to investigate how much it will cost to return this back to them in China. Also noted there were many stipulations for the return. It was never disclosed or noted in advertising that this item is coming from China or if necessary will be returned to China. I will never purchased anything from them again. Hopefully people read reviews.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

No stars

No stars.
When you order, they do not tell you that the sweaters come from China (& delivery takes at least a month) and when you receive a terrible, polyester sweater and request a RMA - they ask you to send it back to China on your dime (after a 2 week back and forth).
This is a SCAM.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

False advertising

The items ordered didn't even look close to advertised items. When I emailed to ask to return the items I got notice that my email was blocked.

3 January 2026
Unprompted review

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