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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and outstanding service. Many highlight the exceptional customer service and the helpfulness of the staff, noting their extensive knowledge and willingness to assist. People also appreciate the positive user experience, especially the valuable training resources and after-sales support. Reviewers frequently mention the personalized advice and tailored approach to their needs, which helps them make informed decisions and maximize the use of their devices. The training videos are often cited as particularly useful, enabling customers to quickly learn and master their GPS units.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the accuracy of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the excellent... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the comprehensive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and telephone help. This is my first GPS device, so a steep learning curve. I think I've got most of the basics sorted now, having used the device a number of times, including plotti... See more

Rated 5 out of 5 stars

GPS Training have been absolutely brilliant!! Rapid delivery of Garmin eTrex SE unit, unit already set up to go, online package with step by step guide on how to use the unit!! Jon, rapid reply to ema... See more

Rated 5 out of 5 stars

The cost of the unit was about the same as buying direct from Garmin - or anywhere else for that matter - but what makes the GPS training deal well worthwhile is the access to a huge amount of trainin... See more

Rated 5 out of 5 stars

….this is an M&S GPS shop. Any shop can sell GPS units but GPS training actually make sure you have the knowledge to use it properly. Their online resource and the instructional videos by Andy co... See more


Company details

  1. Outdoor Sports Store

Written by the company

GPS Training - Largest UK retailer of Outdoor GPS Units, but we don't just sell a box with a GPS Unit in! We teach you how to use it in with the price, with our online training platform, the online resource. Nationwide and online training courses


Contact info

5.0

Excellent

TrustScore 5 out of 5

884 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic customer support

Prompt delivery of my TwoNav Terra. But the best thing is their customer support. The training videos are so helpful and clear, they have really helped me get the best from my GPS unit. And when I hit a problem that seemed to be related to the TwoNav software, Andy went the extra mile, first recording a new video to show how I should be able to use the system (waypoints versus road books) and then when there seemed to be a software bug, he followed up with TwoNav themselves, prompting them to carry out a software mod. Throughout, Andy kept in regular contact with me by phone and email to ensure the issue was resolved. Fantastic customer support.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

They don't just sell you a GPS

Brilliant service from GPS TRAINING. They offered helpful advice, and great 'getting started' documentation.

You may fine an item slightly cheaper, elsewhere, but the added value is worth a few pounds more.

Highly recommended.

13 May 2025
Rated 5 out of 5 stars

Best service by far

Excellent service and advice before I bought, even though they were not sure of any sale. Knowledgeable staff and they offer free online training material for 12 months which has been invaluable, has taught me so much about GPS and customization of my product. Goods are perfect.

12 May 2025
Rated 5 out of 5 stars

Extremely helpful company

Helpful to speak to someone in person prior to purchasing the item.
Item arrived the next day.
Extremely useful videos and website which enables you to plan routes by following the video instructions and guides.

25 April 2025
Rated 5 out of 5 stars

Bought a Garmin eTrex32x GPS

Bought a Garmin eTrex32x GPS. Was received promptly together with additional operating instructions. The GPS had been set up by my GPS Training. Had a question regarding an aspect of its operation and a detailed reply was received by email without delay. Very pleased with service received.

20 May 2025
Rated 5 out of 5 stars

Very professional outfit

I bought a Garmin Montana 700 from GPS Training 2 years ago, and use it mainly on my annual 2 week break in the Lakes. I have found it very worthwhile to renew the Full Membership level of access to the handheld GPS training videos (which I recently did again), as they are a very useful refresher. My experience with GPS Training has been very positive from the outset, and I would definitely recommend them.

21 April 2025
Rated 5 out of 5 stars

Great support

Time taken to provide me with the advice I needed to make a decision about which device to get after my previous Garmin finally gave up on me.

12 April 2025

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