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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and outstanding service. Many highlight the exceptional customer service and the helpfulness of the staff, noting their extensive knowledge and willingness to assist. People also appreciate the positive user experience, especially the valuable training resources and after-sales support. Reviewers frequently mention the personalized advice and tailored approach to their needs, which helps them make informed decisions and maximize the use of their devices. The training videos are often cited as particularly useful, enabling customers to quickly learn and master their GPS units.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the accuracy of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the excellent... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the comprehensive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and telephone help. This is my first GPS device, so a steep learning curve. I think I've got most of the basics sorted now, having used the device a number of times, including plotti... See more

Rated 5 out of 5 stars

GPS Training have been absolutely brilliant!! Rapid delivery of Garmin eTrex SE unit, unit already set up to go, online package with step by step guide on how to use the unit!! Jon, rapid reply to ema... See more

Rated 5 out of 5 stars

The cost of the unit was about the same as buying direct from Garmin - or anywhere else for that matter - but what makes the GPS training deal well worthwhile is the access to a huge amount of trainin... See more

Rated 5 out of 5 stars

….this is an M&S GPS shop. Any shop can sell GPS units but GPS training actually make sure you have the knowledge to use it properly. Their online resource and the instructional videos by Andy co... See more


Company details

  1. Outdoor Sports Store

Written by the company

GPS Training - Largest UK retailer of Outdoor GPS Units, but we don't just sell a box with a GPS Unit in! We teach you how to use it in with the price, with our online training platform, the online resource. Nationwide and online training courses


Contact info

5.0

Excellent

TrustScore 5 out of 5

884 reviews

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Rated 5 out of 5 stars

Excellent customer service from GPS Training

Excellent customer service from Jon in handling my part exchange and subsequent upgrade to the Montana 710 and Andy for helping get me set up correctly to use it.
Thanks both really appreciate the time and patience dealing with my questions.

22 September 2025
Rated 5 out of 5 stars

My Experience

I found that the people I talked to were very friendly and professional, if I need help I know they would offer this service, their products are great and easy to use

12 September 2025
Rated 5 out of 5 stars

Garmin in reach mini 2

Garmin in reach mini 2
Bought through GPS Training
Its main use for me is as an SOS device, So hopefully never used
By buying through GPS training, you have full access for 12 months to there training videos.
In them videos, is one on subscription fees, which then allows you to set up the subscription to suit your needs
Owned since July , now running on a very cheap subscription

27 July 2025
Rated 5 out of 5 stars

I can’t compliment GPS training enough

I can’t compliment GPS training enough. I made an enquiry on the website about what sort of GPS unit they would recommend for my needs (trail runner) Andy came back to me really quickly and spent a lot of time explaining all my options. Having now purchased a unit they set it up for me with my chosen OS maps. They have loads of videos on how to use it which have been really helpful.

26 August 2025
Rated 5 out of 5 stars

Great service and a great piece of kit from GPS Training

Purchase of the Etrex SE from GPS Training was quick, easy and competitively priced. The extra information provided was very useful. The training videos are brilliant and enabled me to get to grips with the basics before my recent trip. Walking the Snowdonia Slate Trail we did 90 miles in 9 days of wet and windy weather. I preloaded a GPX file of the route onto the Etrex SE. It shrugged off the wet, didn't need a battery change and saved us lots of time avoiding stops for map consultations which really helped in the wet weather. I used a paper map occasionally for context and considering alternatives but my compass stayed in my bag.
Next I will be working my way through the GPS Training videos to answer questions that arose on this first trip.
Great Service from GPS Training, I am a very happy customer.

20 September 2025
Rated 5 out of 5 stars

The GPSMAP 67i' is 'Pro Gear'

The GPSMAP 67i' is 'Pro Gear'. It could take 'forever or.... never!' to fully understand and master this device.
Thankfully, I bought my device form GPS Training. If you haven't owned one before, I personally don't know how you could get the best out of this device, without professional support and training.
GPS Training provides 'human' telephone support, email support and a plethora of training videos .
My experience with 'Andy' and other members of the team has been second to 'none'.
I have booked my 2-day training course and I am looking forward to furthering my knowledge, experience and confidence with my GPSMAP 67i.
Thank you Andy and all at GPS Training for your knowledge, 'patience!' and help. Well done.

27 August 2025
Rated 5 out of 5 stars

Exceptional customer service

The company is nothing short of amazing from the customer service and communication, to the video tutorials they have for the gps units that they sale. I 00% recommend this company for your gps needs.

27 August 2025
Rated 5 out of 5 stars

Top service

Top service. Helpful pre-sale advice. Prompt mailing and on time delivery. Constructive and immediate responses to post-sale question and concern. Jon and his team really deserve the positive reviews.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding support, great prices

I'm a bit of a fan of sports tech but hadn't heard of GPS Training until starting to research a retailer for a Garmin device to support me when out hiking. First they offered great prices which is obviously important. What sets them apart is the after sales support, specifically the amount of training content. I've had Garmin watches for years and thought it would be a small adoption curve for their GPSMap devices... I couldn't have been more wrong! They are different beasts and not particularly intuitive, so the extra support material offered by GPS Training is a true differentiator from their competition. Buy with confidence!

19 July 2025

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