Mohamed called to tell us where to meet him at the very busy Miami Port and picked us up early which worked out perfectly! He got us safely to the Ft Lauderdale airport and was the perfect end to our... See more
Company replied
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Review summary
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Reviews shaping this summary
Excellent transportation service from the cruise ship to the airport. My driver, MD A Rahmann was professional, on time, and very friendly. The ride was smooth and comfortable, and he helped make the... See more
Company replied
We had a reservation to take us to the airport from the Miami cruise port. On the day, traffic in the area was horrific, estimated a 30 minute ride to 2 1/2 hours. It was a mess. The company was in co... See more
Company replied
I arranged for two vans to accommodate our group. Because of weather delays I had to change the place and date of the pickup. From the original booking to the updated pickup everything went very smoo... See more
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Company details
About GO Airport Shuttle
Written by the company
GO Airport Shuttle: Door-to-Door Airport Transportation Since 2007
Since 2007, GO Airport Shuttle has specialized in airport transportation, offering both shared ride shuttles and private car services for travelers across the country. We pioneered the shared ride shuttle model, grouping passengers with similar destinations to help keep fares lower and reduce traffic around airports. Over the years, our service has grown to include airport car service, point-to-point transfers, private rides for around town, hourly charters, and transportation for groups and special events.
What sets us apart is our network of trusted local affiliates. Whether you need a ride from your home, office, campus, or hotel, GO provides door-to-door airport pickups and drop-offs. With flight tracking, real-time driver updates, and one-click mobile check-in, we make every step of your trip easy. You can even book your entire journey—including both departure and return rides in multiple cities—at once.
Our focus has always been on safety, transparency, and reliability. We offer upfront pricing with no hidden fees or surge rates, and you can cancel for free within 24 hours. GO Airport Shuttle is available 24/7, with customer support ready to help when you need it.
We invite you to read our reviews, follow us for updates, and let GO handle your ground transportation needs—so you can focus on what matters most: your trip.
Reasons to GO With Us
Written by the company
- Upfront Pricing
- All inclusive fares with no hidden fees or additional charges for reserving in advance. No surge pricing during peak travel times or inclement weather.
- Available 24/7
- Schedule your airport transportation in advance with our 24/7 service.
- From Anywhere, To Anywhere
- Book transportation for all four legs of your journey in your departure and destination cities at the same time - making travel even easier.
Contact info
United States
- 773-363-0001
- info@goairportshuttle.com
- gowithus.com
4.5
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GO Airport Shuttle
Thanks Michelle! We're glad you thought the service was great.
Excellent Driver
We had an excellent driver. Very friendly, very calm and collected in heavy traffic.
24 January 2026
Reply from GO Airport Shuttle
Thank you for sharing your feedback with us Alejandro!
Great experience!
Driver was in contact before flight left Atlanta. Very easy to find driver at baggage claim. Driver has great personality and answers questions and gives information about Miami.
30 January 2026
Reply from GO Airport Shuttle
Thank you, Kimberly! We appreciate your feedback.
Nice driver
Mr Sammie pick us up on time and got us to the airport safely it was a smooth ride
2 February 2026
Reply from GO Airport Shuttle
Wonderful to hear Chanel. Thank you for sharing your feedback with us.
Great driver communication as to where…
Great driver communication as to where pick up location
2 February 2026
Reply from GO Airport Shuttle
Thank you, Karen!
Reply from GO Airport Shuttle
Thanks for sharing your experience with us Brenda!
Several Rides Over Several Days
We used GO Airport Shuttle for three different rides. We had Samie for all three rides. He communicated with us very well and was good to stay in touch with us to let us know how far away he was. We had a group of 7 and we were all pleased with the service. I would highly recommend them.
25 January 2026
Reply from GO Airport Shuttle
Hi Dena, Thank you so much for sharing your feedback with us. We're glad to hear you had a good experience.
Our driver Zakir was wonderful
Our driver Zakir was wonderful. He was right there to pick us up, friendly and a smooth ride to our destination!
1 February 2026
Reply from GO Airport Shuttle
Thank you, Barbara! We hope you'll ride with us again and appreciate the kind words!
We've had 2 rides with GO
We've had 2 rides with GO. Excellent service, drivers there waiting for you. Javier rocked it, getting us to out ship safe and timely
31 January 2026
Reply from GO Airport Shuttle
Hi Phillip! Thank you so much for sharing your feedback with us! We're glad to hear that everything went well.
Reply from GO Airport Shuttle
Thank you, Paige!
Excellent Transport Service
I arranged for two vans to accommodate our group. Because of weather delays I had to change the place and date of the pickup. From the original booking to the updated pickup everything went very smoothly. Our drivers Jose and Zacharie were professional and very helpful and their vehicles were in excellent condition. I wouldn’t hesitate to use this company again.
28 January 2026
Reply from GO Airport Shuttle
Thank you, John! We're so glad to hear that your group transfers went well.
Every touch point I had with scheduling…
Every touch point I had with scheduling 8 rides, was fantastic!
20 January 2026
Reply from GO Airport Shuttle
Thank. you, Annette! We love reading reviews like this one!
Driver was on time and courteous
Driver was on time and courteous. Very happy with the service.
16 January 2026
Reply from GO Airport Shuttle
Thank you, Viking!
Our driver
Our driver, Mohammed was awesome and the vehicle was clean. The whole experience was top notch professional.
18 January 2026
Reply from GO Airport Shuttle
Hi Jennifer, thank you for taking the time to share your experience with us! Glad to hear Mohammed was great!
Top quality service! Above and beyond
We had a reservation to take us to the airport from the Miami cruise port. On the day, traffic in the area was horrific, estimated a 30 minute ride to 2 1/2 hours. It was a mess. The company was in constant contact and adamant about finding us a driver. The driver Juan Carlos was wonderful. He kept us informed and never gave up picking us up and getting us to our destination. Greatly appreciated!!!!
25 January 2026
Reply from GO Airport Shuttle
Thank you, Donna! We love reading reviews like this one. Have a great day!
Perfect!
On time, patient when there was confusion over luggage arrival, super friendly and helpful!
Very very pleased with service. Would recommend!
24 January 2026
Reply from GO Airport Shuttle
Hi Jamie, thank you for sharing your feedback! We're glad to hear you were pleased.
Absolutely awful.
Absolutely awful.
Rude, unreliable, poor communication skills.
Refused to transport me, had to find alternative myself.
The guy that handles their communciation should not deal with people.
25 January 2026
Unprompted review
Reply from GO Airport Shuttle
Hello Klant, we're sorry to read that your experience did not go well. Please contact our Guest Relations team so that we can look into what occurred, as it is not a common occurrence or practice to refuse to transport customers. If you can provide us with your reservation details, we can look into this further. We do apologize for the situation.
Reply from GO Airport Shuttle
Thank you!
Logistic was fantastic
Logistic was fantastic, friendly and helpful drivers. Will use again for sure
21 January 2026
Reply from GO Airport Shuttle
Thank you, Vanessa!
Outstanding service
Easy to reserve a ride, excellent attention to details by the agent who booked our reservation. Driver was on time, no hassles, polite and professional driver, immaculate vehicle. Excellent!
20 January 2026
Reply from GO Airport Shuttle
Thank you, Harry! We appreciate the kind words and feedback!
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