GovX reached out right away. The Member was very attentive, checking and making sure everything was going fine. I buy gun parts every month and get issues every once in a while. I’ve had issues with S... See more
Company replied
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GOVX.com is a members-only site for Americans of service. An exclusive shopping experience only for individuals who've served in military, first responder, law enforcement, emergency medical, and more government-related communities. Explore a massive collection of gear, tickets, travel, and more at members-only prices, only at GOVX.com.
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Placed my order, gov x took my money, only to receive an email asking for me to verify my information (which I did) and then still cancelled it anyway. Do not order from them. This whole company seems like a scam. They will email you asking for your personal information and then still cancel your order.

Reply from GOVX
Very easy to find things that you need and also great quality products.

Reply from GOVX
GOV X offers the best gear at the best prices!

Reply from GOVX
Ordered a pair of shoes on Friday and they were delivered in 3 days. They arrived earlier than expected and happy with the purchase, the price was on point and the delivery was above expectations.

Reply from GOVX
Ordering was simple and received my orders in a timely fashion. Happy with GovX.

Reply from GOVX
The ordering process and confirmation is confusing with emails asking for additional information from two different people. There is no customer service phone number to call for help.

Reply from GOVX
It was a really easy experience. I believe this is my first time ordering from
GOVX. Saved a bit of money also.

Reply from GOVX
I just made my first order. All the way through the checkout process, it told me that estimated shipping was $0.00. Once I hit checkout, it charged me $7.95. I feel like I was deceived.

Reply from GOVX
i simply love what you do at GOVX supporting those who served! Amazing concept amazing Company! Thank you very much.

Reply from GOVX
Thanks for taking the shipping off, it's a little tight around here. My wife will love this mounted on her wheelchair.

Reply from GOVX
GOVX consistently has the best gear at the best prices. I usually peruse clearance items, but there is a lot from which to choose. GOVX sends me notices, in just the right amount, to stay on top of savings and orders.

Reply from GOVX
Easy to purchase products and get them at a great deal! It was also easy to complete a return to the company as well.

Reply from GOVX
Horrible! We booked airlines tickets as well as purchased the gold package of no questions asked 100% refund/cancellation policy. Scam! Tickets costed over 4k and we were only offered a 1800 refund after purchasing it just 3 days ago. The trip is 8 months away. There was NO support to resolve this issue. We believe we paid for an upgrade and was later charged an add’l fee to select our seats. Do NOT use this service!!!!

Reply from GOVX
I used Govx for my hotels when I went to Tokyo and everything went very smooth. Today 9/23 I booked a hotel I needed for a trip in October. It does state that any cancellation after 9/22 is 100% forfit; however, I was charged for 2 rooms for the same night…. I was on the phone for 2 hours to finally get someone to say they will fill out paperwork and it is not a guarantee and the room is cancelled anyway…what kind of shady shit is this????

Reply from GOVX
The company sat on an order and then decided to email me asking to confirm my addresses and eligibility even though all that data existed in the order, as well as a near 10 year history with the company. Lost my window to receive merchandise given the expeditionary nature of my current job. Total and complete waste of time. Requested order cancellation and will go direct with brand instead.

Reply from GOVX
For all of their flag waving Govx makes zero accommodations for disabled veterans. They are a email and/or bot only company. How do i know? After days of run around and being asked for personally identifying information over email I finally got a person. She was only able to recite corp speak. She kept repeating “we are an email and chat based company. When I asked how their flag waving patriotic company accommodates disabled veterans. “We are an email and chat based company”. One week after my request to speak with a person and this 100% permanently totally disabled veteran gets corp speak! Zero resolution. My order will be 1 week late for my need. She didn’t even offer expedited shipping.
Shame on Govx. Never again. I will pay 15% more to deal with companies I trust.
Fairness and protection? For the disabled? Not in the slightest. Unless you have terminal cancer aquired while serving our country the you don’t “understand my frustration”. I asked for a simple call to prevent the inevitable sickness brought about by the multiple of bot and one way human emails from Govx. In this case it’s worth it to call out the hypocrisy of GOVX. Again, zero accommodations for a Disabled veteran makes Govx a flag waving phony in my book. I might have chosen my words more carefully had Govx taken even one step in supporting my needs.

Reply from GOVX
Govx has a very checkered reputation, mostly not very good but not a total scam either. It's difficult to deal with the...they have no phone for customer service and you're stuck with email or sometimes an online chat.
While their website seems to imply otherwise, Govx has no connection at all with the US Military or US Government. While they do allow some discounts for government employees, it's very misleading for them to make it seem there is some other relation. The name Govx itself is deceptive.
Orders sometimes arrive, sometimes don't ever arrive, refunds for returns may get taken care of or you may wait a long time. Sometimes the discounts are fairly good, sometimes you still see a price higher than elsewhere. Overall I do not recommend this company as they are not worth the trouble and the chance you might lose money.

Reply from GOVX
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