GovX reached out right away. The Member was very attentive, checking and making sure everything was going fine. I buy gun parts every month and get issues every once in a while. I’ve had issues with S... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very excited to find your website! Great products at excellent prices! Finally an online shopping experience that is here specifically for military Veterans and 1st responders! 🫡 This is the fir... See more
Company replied
I had a few issues but Addie at customer service was a phenomenal person to work with. She made me feel valued and important as a customer. She resolved my issues and I hope as I order more from G... See more
Company replied
I've ordered several items from different affiliated partners of GOVX, from rental cars, hotels, knives, shoes, sunglasses, different types of gear and have been satisfied with each product and delive... See more
Company replied
Company details
Written by the company
GOVX.com is a members-only site for Americans of service. An exclusive shopping experience only for individuals who've served in military, first responder, law enforcement, emergency medical, and more government-related communities. Explore a massive collection of gear, tickets, travel, and more at members-only prices, only at GOVX.com.
GOVX
Written by the company
- SAVINGS FOR THOSE WHO SERVE
- We offer a catalog of gear and apparel at prices exclusively available to you, our favorite Americans. We believe all of it should be yours at the best prices we can negotiate. That's how we recognize your service to our country and communities. Want more? Got you covered. Members get extra savings on sporting events, travel amenities, theme parks, concerts, movies, and more. And with every order, we give back. A portion of every order through GOVX.com supports nonprofits serving the military, first responder, and law enforcement communities. Causes that recognize the services of Americans like you, and the families who stand by them.
BULLETPROOF PRICE GUARANTEE
Free return shipping. Price match guarantee.
Find it cheaper online? We'll beat any authorized retailer. Don't like it? We'll email you a shipping label and you send it right back totally free.
Contact info
United States
- help@govx.com
- govx.com
4.2
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have purchased a few Benchmade Knives…
I have purchased a few Benchmade Knives over the last year, and have Loved them All!!!! Sharp as a Razor, out of the box. Benchmade Knives are “The Best, Ever”!!!! GOVX…., You ROCK!!!!
18 December 2025
Unprompted review
Reply from GOVX
Thank you for the great feedback Alan! We're big fans of Benchmade Knives too! We appreciate you, GOVX
Strong Customer Support
After an initially difficult customer service experience, the GovX team got involved and was able to resolve the issue. I’m grateful for the active role they took in fixing the problem and the effort they put in to support my order.
16 December 2025
Unprompted review
Reply from GOVX
Hi Gavin,
Thank you for sharing your issue with your order. I’ve found your active case and will follow up with you directly today, 12/19 to assist further.
Thank you,
GOVX
Unusable
Terrible experience just trying to verify my military status and makes me want nothing to do with the site. The verification process is buggy and unintuitive. It takes multiple days to receive a response from support, and even longer to even try to get verified.
16 December 2025
Unprompted review
Reply from GOVX
Hi Patrick,
Thank you for sharing your verification issue. I've requested more information so that we can follow up and assist further.
Thank you,
GOVX
My latest order
Although it hasn't shipped yet, so we will see how that goes. The actual ordering process was super easy! & quick! I live in Oregon and hope it will arrive before Christmas eve? May be a little too late? Thank you again.
18 December 2025
Unprompted review
Reply from GOVX
Hi Dan,
Thank you for the great feedback! If you have any follow up questions about your order status, our Member Services team is here to help.
Happy Holidays!
GOVX
My bad
My bad. Moved but my address never changed in GovX. Item sent to wrong address. GovX advised to have usps intercept. That would cost more than item. So, yes my fault, but don’t expect GovX to ever help when simple mistakes can readily be corrected. Took GovX 3 days to reply, and I inquired seconds after purchase.
10 December 2025
Unprompted review
Reply from GOVX
Hi Lauren,
Thank you for sharing your issue with your order. I've requested more information so that we can follow up and assist further.
Thank you,
GOVX
Reply from GOVX
Hi Paul,
Thank you for the feedback and for being a GOVX member!
Happy Holidays, GOVX
I am satisfied with the service
17 December 2025
Unprompted review
Reply from GOVX
Hi Aakash,
Thank you for the feedback and for being a GOVX member!
Happy Holidays, GOVX
Terribly delayed shipping and handling
Ordered on the 6th. “Shipped” on the 9th, but in two separate packages. Here it is the 16th, one item showing a delivery date of today but also showing that it’s still sitting in Gary Indiana (FedEx) but it’s supposed to be in Pittsburgh. The other item doesn’t even show a delivery date now (USPS) and shows it has been sitting in NJ since the wee early hours of yesterday morning. Had I known FedEx was involved, I never would have ordered and USPS is almost as bad. Can’t even cancel the order at this point to get something else from someone else more expedient.
6 December 2025
Unprompted review
Reply from GOVX
Hi Heather,
Thank you for sharing your issue with your order. I've requested more information so that we can follow up and assist further.
Thank you,
GOVX
Easy to order
Easy to order. Great job updating the customer on the status of the order. Also cheapest price around
14 December 2025
Unprompted review
Reply from GOVX
Thank you Brian, we appreciate your membership! -GOVX
Easy to locate the "just right" item
Easy to locate the "just right" item.
Smooth operation checking out the many and various presents for wife or girlfriend.
Love It.
12 December 2025
Unprompted review
Reply from GOVX
Thank you for the great feedback Jerre! We are so happy to hear you enjoy the site and our products.
-GOVX
Great discounts and fast shipping and…
Great discounts and fast shipping and delivery.
7 December 2025
Unprompted review
Reply from GOVX
Hi Larry,
Thank you for the feedback and for being apart of the GOVX community!
Happy Holidays, GOVX
Order multiple times never a problem
Order multiple times never a problem on the one time I did have to contact someone there I received a prompt response
10 October 2025
Unprompted review
Reply from GOVX
Hi Lee,
Thank you for the awesome feedback! Our team will always be there to help.
Happy Holidays, GOVX
Great prices and customer service.
Great prices and customer service.
1 December 2025
Unprompted review
Reply from GOVX
Hi Luther,
Thank you for the feedback and for being apart of the GOVX community!
Happy Holidays, GOVX
Awesome
I’ve always had a good experience with you guys thanks for being there
3 December 2025
Unprompted review
Reply from GOVX
Hi Roy,
Thank you for the awesome feedback! We’re honored to serve you and grateful to have you as part of the GOVX community.
Happy Holidays, GOVX
Great products and even better customer service.
I had a few issues but Addie at customer service was a phenomenal person to work with. She made me feel valued and important as a customer. She resolved my issues and I hope as I order more from Govx I can contact her for any issues that might arise. Now my Oakleys are on their way.
28 November 2025
Unprompted review
Reply from GOVX
Hi Robert,
Thank you so much - we are always here to help. Thank you for being a GOVX member and more importantly, your service.
Happy Holidays! GOVX
Great price on the solo stove and the…
Great price on the solo stove and the free shipping was an added bonus
30 November 2025
Unprompted review
Reply from GOVX
Hi Sal,
Thank you for the feedback. We're happy to hear you're enjoying your Solo Stove. We are also BIG Solo Stove fans over here!
Happy Holidays, GOVX
Wrong watch being sent
Wrong watch being sent. Not the model ordered.
30 November 2025
Unprompted review
Reply from GOVX
Valued Member,
Thank you for sharing your issue. I'm unable to request more information so that we can give you a call. Please reach out to us at Help@govx.com for further assistance.
Thank you,
GOVX
Why does your commercials make firemen…
Why does your commercials make firemen look like douchebag? They deserve more respect.
29 November 2025
Unprompted review
Reply from GOVX
Hi Mark,
Thank you for your feedback, we’ve passed it along to our marketing team.
-GOVX
Easy to use website
Easy to use website. Quick process. Can’t wait to see the proxy.
28 November 2025
Unprompted review
Reply from GOVX
Thank you for the awesome feedback Rafael! We're so happy to have you apart of the GOVX community.
Happy Holidays, GOVX
Very easy and positive experience
Very easy and positive experience
28 November 2025
Unprompted review
Reply from GOVX
Hi Larry,
Thank you for the awesome feedback - we hope you have a wonderful holiday season!
GOVX
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