Govdeals Reviews 

97
•
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were let down by their experience overall. People expressed deep dissatisfaction with customer service agents who failed to provide meaningful assistance when problems arose. Consumers also pointed out that many online listings inaccurately described vehicle conditions, leading unexpected mechanical failures and costly repair bills. Users felt that the platform lacked proper seller oversight and left buyers unprotected against misleading descriptions. Some reviewers were happy with finding great deals on cars, mentioning that the purchasing process was smooth and helped them save substantial money. These buyers managed to acquire reliable automobiles for significantly less than local market prices without encountering major issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, frequently reporting that items arrive... See more

Price

Customers had ambiguous experiences with price, reporting high financial costs and unexpected fees. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

BUYER BEWARE!!! I purchased a gold item that turned out to be counterfeit. GovDeals support was absolutely NO help. I even reached out to corporate, who responded by sending me a letter from their... See more

Rated 1 out of 5 stars

I have been watching the auctions on this site for many years and recently was interested in bidding on a Honda Civic (VIN 19XFB2F87CE022442) that is listed on their site. I ran a VIN check and disco... See more

Rated 1 out of 5 stars

Purchased a caterpillar rock truck from them. In the pictures it had very good tires. When I received the truck they had removed 4 of the 6 tires post auction and replaced them with junk tires. These... See more

Rated 1 out of 5 stars

I bought Nissan 17 from gov deal seller was exotic cars in Virginia. Website said runs n drive no issue but when I got the cars battery dead n put new battery and when start driving had issue took it... See more


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Information provided by various external sources

GovDeals is the place to bid on government surplus and unclaimed property including heavy equipment, cars, trucks, buses, airplanes, and so much more.


Contact info

  • Little Falls Drive 251, 19808, Wilmington, United States

  • govdeals.com

1.4

Bad

TrustScore 1.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(97)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I will never use this site again

I will never use this site again. $30,000 invested into a Skid Loader I was told needed nothing by City of Jacksonville (Jesse) and Govdeals description. Machine needs $20,000-30,000 in repairs. Caution!!!!!

23 May 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BE WARE JOPLIN PUBLIC SCHOOL BUS BARN...

Bought a 2014 bus from Joplin Public school district. Picked it up yesterday. They had stated that they were selling the bus without the tires shown in pictures but the bus would have tires. It had two tires on the rear instead of 4 and the tires barely had any tread. I could live with that.... but I took off and with in 2 miles it started overheating.... pulled over and found a ball valve for the rear heaters was leaking coolant. They had removed a 2 foot hose from the ball valve that went to another ball valve. I made it to a truck stop, and filled it with coolant. Had to remove ball valves and install 1" plug. So coolant problem solved... tried to start and just clicked.... jumped it, still clicked... Bus had two batteries in the battery compartment but I noticed 6" battery cables still connected to the other batteries...put in a third battery and started right up... they brought the bus up to the office for me and I noticed that 3 mechanics were trying to close the door on the battery compartment. Didn't think much about it until I started going over the chain of events.... can't start bus with just two batteries... they had to have started the bus then removed the third battery...CHICKEN-SHIITES. So... they put two tires on the rear of a dually the caused a death wobble at 35 mph, removed a water hose that caused it to over heat... removed a third battery so It couldn't start .... that sure sounds like sabotage. SO BUYER BEWARE OF JOPLIN PUBLIC SCHOOL BUS BARN!!!!!

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Used to be a good site however now they…

Used to be a good site however now they have started letting private companies and individuals list things for sale which completely defeats the point of a website called GOVdeals. You now have to sift through a bunch of junk and sketchy no name dealers in order to find actual government listings. They also ruined the site with the redesign, it looks completely the same except for moving everything around and for the pages of items to not hold their place in the list and get resorted every time you refresh or go to a different page number.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!

BUYER BEWARE!!! I purchased a gold item that turned out to be counterfeit. GovDeals support was absolutely NO help. I even reached out to corporate, who responded by sending me a letter from their legal department. The seller defrauded me of thousands, and GovDeals kept their auction fee. Save your money and do business elsewhere.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Find a different Auction House

Recently bid and won a 2011 International CE decompression school bus listed through West Ada school district in Meridian, Idaho. The auction had no reserve but said subject to seller comformation. They do not respond to emails on a regular basis and when I got a decline email they acted like this was a normal occurance. So I called West Ada Schools Transportation office and spoke with RD and he said that they will decline based on the value of the bus vs the final bid. If that is the case a minimum bid reflecting closer to what needs to be received to buy this bus or a reserve or both. This is the absolute shadiest way to do buisness and to let people think they won then tell them they didn't. The auction house allows this. If you want a specific dollar amount out of an auction put a reserve or put the minimum bid at close to what you want to get not $500. If the reserve isn't met no problem decide then if you are going to accept a bid or not. If the final bid is subject to seller comformation there should absolutely be a reserve imposed on the item. The seller is bait and switch to avoid incuring reserve fees or rates. The listing had a minimum bid of $500. This was met and superseded with a $2100 final amount. This is beyond shady. Buyers beware of this legit company that supports shady buisness dealings.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

bought a lot of 9 snowblowers and they…

bought a lot of 9 snowblowers and they all were no good. not even repairable ( within reason of cost ). the picture shown showed snowblowers in good shape and the ones that they gave me were in the far back of picture. each snowblower had tags on them showing whats wrong with them but non of those tags were shown in any pictures. only one picture of a bunch of snowblowers were shown.they were all unk. reached out to the company as well as Elie who is the rep. manager for the Boston area and no response.how do you people sleep at night knowing your scamming people who are trying to make a living.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Blocked from bidding because I asked questions

I was interested in bidding on 2 sales on Gov Deals but I asked too many questions so was locked out of bidding by the vendor. Actually the same question a number of times because no answer was provided. Given this is an online sale, people need to know what they are buying because they have to PAY for it, PAY to have it picked up, packed and shipped and PAY whatever Customs, Duty and Tariffs are being applied. Therefore they would like to know if what they are buying will be marketable once they get it. But NO, you're not entitled to that information and will be blocked from bidding if you insist on ASKING. The most disrespectful site to buyers. I complained to Customer Service but do not expect a response. And as an update, I never received a response from Gov Deal's Customer "Service" because it's not there for the buyer.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Fraud and deceptive business practices

Fraud and deceptive business practices. The auction is supposed to end at a fixed time. They extended the end 10 times (3 min at a time).

I had the winning bid and they manipulated the time for their preferred buyer.

Finally they knocked me off the system so their preferred buyer could have the truck. The truck was from Patrick Space Force base. I’m guessing the base commander would not like the fact that their auction house is dishonest.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

You’d be better off sending your money…

You’d be better off sending your money to a Nigerian Prince. First of all the sellers are private businesses and corporations along with a few government agencies. The items sold are misrepresented and defective. Read the other reviews, all bad, except for the several good ones, all posted within a few days of one another thus making them highly suspicious. Stay away, the site is a total scam but legal because of the multitude of disclaimers their lawyers advised them to include.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Called customer service line and had…

Called customer service line and had issues with website, and back and forth regarding once AGAIN I found something on the particular category and wanted to go back to catagory there was no way to go back until I closed the search and then went back to same site again without having to reopen the catagory for the listings again! Very cumbersome and unnecessary and time consuming! They told me to click onto something that didn't show up on the page I was looking at!

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Unethical

Complete sham.I won an auction with no reserve. My winning bid was $4k. After waiting 2 days with a note on the auction of waiting approval. My offer was declined and the item relisted. After I spent hours trying to get a reason the seller said he wanted $7K. Complete slimy used car sales mentality. I accepted all the risk but the seller who is unwilling to set a reserve will continue to relist and waste buyers time.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

A refund is due and every kind of lies

A refund is due and every kind of lies, deceit and confusion that ever has said and done by Govdeals and as of this moment i have not gotten my refund. Every time you submit the request info with confirmation, days later they claim it was not received. They are horrible

26 February 2026
Unprompted review
Rated 1 out of 5 stars

This company gets over on fees paid to…

This company gets over on fees paid to them and does not have any concern for their customers.
The sellers on their website misrepresent their cars by withholding information that is important for buyers to know and as a result, buyers are fooled. GovDeals does not discipline their sellers because they (GovDeals) gets paid anyway. Their name is misleading because I thought they were a trustworthy company but they are not because they allow sellers to sell cars and break the law at the same time. Do your research on them before you sign up with them.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

I bid on a small lot on govdeals.com…

I bid on a small lot on govdeals.com from a seller named Sumit Garg from a very shady La-porte financial II company. I asked the seller a question if the lot has clean tittle and what rights are included in title. The shady seller pulled my winning bid off for asking this basic question. Nothing says shady like being offended by the question of clean title. What a scumbag seller.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware of Colorado or Hempstead TX

City of Colorado failed to disclose $1872.97 worth of suspension damage on a 2016 Ford Explorer and they knew it and I could prove it, Hempstead Police Department in Texas failed to disclose a check engine light on in a 2020 Dodge Charger which resulted in the cam was flattened which means motor is shot needs replacement, failed to even take a photo of the odo like most sellers do that shows a check engine light on, they also put a paper floor mat over a basketball size hole in the driver's side carpet which tells me they were trying to hide defects in the car, also this Police department should know better selling an unsafe vehicle to the public as when I was taking it to the repair shop went to turn headlights on and of course they did not work also and were drilled out and have to be replaced, this Chargers estimated repairs are $6,000.00 to $6,500.00 so let me tell you BUYER BEWARE when it comes to these 2 departments, and by the way GOV Deals will do nothing about it,

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Have been a Govdeals buyer since 2010, definitely not what it used to be.

Have been a Govdeals buyer since 2010, when it was just government surplus it was a great site (aside from the random issue here and there setting pickup appointments with completely useless government employees).

However in the past year or so the site has turned to a nightmare. first of all website is now so slow and laggy as to be practically unuseable some days.

Last couple auctions I have bid on in three different states, all got miraculously outbid by the same hyphen-ated user name in the bid history, which may be a coincidence but seems very unlikely.

Customer support has gone to AI chat bots and is totally useless.

Used to check site every Monday and Friday to see what was on bid, but now I only check once a month or so when all the other auctions are slow or have no lots I'm interested in, since I can't stand to deal with govdeals regularly anymore. Used to be a great marketplace now just a last resort to deal with.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

I bought Nissan 17 from gov deal seller…

I bought Nissan 17 from gov deal seller was exotic cars in Virginia. Website said runs n drive no issue but when I got the cars battery dead n put new battery and when start driving had issue took it to mechanic and was surprised that transmission is bad n intake manifold is bad costing me car over9k its only worth 5k. So do ur home work before u buy. I’m done with this govdeal bc it’s 2nd time they burnt me

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Govdeals.com Bad customer service,

I won a generator on Govdeals.com (auction ended monday) but for some reason the email advising me that i won got sent to my junk box and i did not see it until Friday- 4 days later. Upon finding the email i went on to Govdeals, signed in and tried to pay for the item. It would not let me pay. The only option to pay was wire transfer. I live remote in Alaska so doing wire transfer is not an easy task. I went in to town the following Monday during business hours and attempted to send the wire. I went on to Govdeals website to confirm the wire instructions and i was locked out of my account. I called customer service and the representative was not helpful and rude.
I asked if this was normal protocol to require someone to set up and process a wire transfer in 4 business days? I asked how I can avoid these types of auctions in the future. I was told that it says under the payment section of the listing. I went back and looked and i do not see anywhere on the listing that it requires wire transfer. I explained to customer service that it did not have anything in the payment section stating it would require a wire transfer, it actually said “Payment must be made online”. She told me i was wrong and basically hung up on me. Not really sure why you would want to mislead your customers, I assume this was an accident and customer service was trying to avoid it coming to light? I wish this would have had a different outcome. It makes sense that you want your customers on both the buying and selling side happy. It does not make sense to mislead your buyers, causing them to default on an item, resulting in a non sale. The whole point of the website is to sell items.

No one has been able to tell me how to identify a listing that will require wire transfer?
I have purchased many items and never had this issue. I understand large purchases over certain dollar amount may require wire transfer but that was not the case.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Dear Customer Support,

Dear Customer Support,

It is frustrating that the buyer is penalized for the seller’s mistakes. Your refusal to offer any meaningful solutions and the reliance on policies to justify this lack of assistance is disappointing. This approach is unhelpful and reflects poorly on your service.

2 February 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look