Gostaysafe Reviews 405

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

A year ago, I unwittingly subscribed through a supposed offer to buy a product I was interested in, which had nothing to do with this website. I managed to cancel the subscription without a refund. I... See more

Rated 5 out of 5 stars

Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely... See more

Rated 4 out of 5 stars

I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning. Thank y... See more

Rated 5 out of 5 stars

The company had made an effort regarding my concern and genuinely has refunded me fee which has been deducted by an error . They did resolve the issue on the first instances upon explanation Thank... See more


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4.0

Great

TrustScore 4 out of 5

405 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

A year ago

A year ago, I unwittingly subscribed through a supposed offer to buy a product I was interested in, which had nothing to do with this website. I managed to cancel the subscription without a refund. I spoke with three different customer service representatives to cancel the subscription, and they told me that if I left a good review, they would refund my money. They also wouldn't let me publish this complaint. As I said, a year has passed, and I haven't seen my money back.

4 May 2025
Unprompted review
Rated 1 out of 5 stars

VPN I bought didn’t work

The vpn i bought had a code that didn’t work. I asked for another code but no response. Additionally i was shown that i will get new balance shoes at 10 euros from Decathlon so i bought the membership. Later got to know there is nothing as such

12 May 2025
Unprompted review

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