I had made gosolo account this week I transferred 680£ to account but its still on processing after 3 hours whereas transfer takes just minutes. I tried to contact through whatsapp but there’s no resp... See more
Company replied
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See what reviewers are saying
Opening a business account for my limited company with GoSolo was super easy, and managing it through the app is dead simple. I mainly use GoSolo to generate invoices and get payments via QR codes (su... See more
As an accountant, I recently tried out the GOSOLO bank account application. It was a great experience - I was able to register limited companies with ease and in no time at all. The registration proce... See more
The baking has been working fine except 1 payment I sent has not been deposited on recipient account even after a week. The Whatsapp chat is a complete joke! They do not even know neither bother t... See more
Company details
About GoSolo
Written by the company
GoSolo is a business account for small businesses that allows you to set up a limited company online and open a business account in minutes.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- we@gosolo.net
- gosolo.net
4.0
Great
188 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I want my money back
I sent a payment to a solo account in error via a third party business. My bank has tried to contact you to return my money as it’s a closed account it went into. Please can someone respond to my email I have sent it to your email address
11 May 2023
Unprompted review
If I could rate this lower I would
If I could rate this lower I would.
I received a call about a solar proposal in June of 2023. I liked what they were saying but need time to look things over and do my research. I got bombarded with calls to the point that I had to tell them give me a week to do my research. So today 09 July 2023, there Vice President Yousuf Shah, called me demanding to know why I’m dragging my feet. Last I heard the customer has all the time he needs to make a decision. Who in their right mind would spend or take on a debt over 100,000 for 25 years for solar power.
I am a 26 year retired US Navy Veteran, and this dude called me a loser for taking my time, he did a credit check on me and threw my debt in my face over. I have the text messages to prove it. Stay away from this company they just want your money.
9 July 2023
Unprompted review
Reply from GoSolo
Hello Kevin. We're sorry about your poor experience, but it looks like your review was meant for another company. We assume it was gosolo.io, an American solar selling app, not gosolo.net, a financial app for small companies operating in the UK. Unfortunately, we couldn't find a gosolo.io account on TrustPilot to redirect your review. So, we kindly ask that you take it down because it lowers our product score, which is something we work to improve. Thank you!
Please please do not use this bank it…
Please please do not use this bank it is a scam! They don’t answer any emails, or WhatsApp. There is no contact details for them. They will take your money very fast and it’s easy to pay in-but they will not let you take the money out or pay anyone….please please don’t use this bank account it has nearly cost me my business
12 June 2023
Unprompted review
Account blocked no reason given
Account blocked no reason given. Sent email but received no response. Left me stranded with no access to funds! No contact telephone to call. I will be closing my account as soon as this is resolved. Seems like this is a scam! I sincerely hope I haven't lost my money! I wish I had read these reviews before opening account.
12 May 2023
Unprompted review
Customer service is non-existent.
Account not accessible since yesterday. No response from the so called customer care team. Still stuck a day before Easter. Not acceptable.
6 April 2023
Unprompted review
Reply from GoSolo
Dear Ntabiso, sorry for your experience.
In this instance, the business account for your company was suspended because the company itself is dissolved according to the Companies House records. We will need to address this directly with the Companies House.
Kind regards,
GoSolo
Speedy help for accountant
As an accountant, I recently tried out the GOSOLO bank account application. It was a great experience - I was able to register limited companies with ease and in no time at all. The registration process was fast and straightforward and I was able to get everything set up quickly. This is a great feature for busy accountants like me who need to get things done quickly. Highly recommended!
27 March 2023
Unprompted review
Hi I can’t make payments from my…
Hi I can’t make payments from my account I’ve had important payments to make since Friday and money just got sent back to my balance go solo contacted me on the weekend and said I would receive correspondence by Monday 27th February nothing has happened thus far I’ve sent email after email WhatsApp message after WhatsApp message and nothing goes through the way this bank deals with customer issues is terrible people have businesses to run and we can’t contact anybody the response I received wasn’t even to my query I need my funds asap gosolo
24 February 2023
Unprompted review
Reply from GoSolo
We are grateful for your openness and willingness to share your experience with us here. We sincerely apologize for not meeting your expectations on this occasion and we would like to make it right.
To do so, we kindly request that you email our team at we@gosolo.net. We assure you that we will get back to you as soon as possible and do everything we can to assist you.
I can not activate my new card for days…
I can not activate my new card for days now thanks
1 February 2023
Reply from GoSolo
We are grateful for your openness and willingness to share your experience with us here. We sincerely apologize for not meeting your expectations on this occasion and we would like to make it right.
To do so, we kindly request that you email our team at we@gosolo.net. We assure you that we will get back to you as soon as possible and do everything we can to assist you.
Surprising fast and easy registration…
Surprising fast and easy registration of the company! It has taken 15 minutes to go through the whole process. Absolute discovery for me as opposed to contacting my accountant as I did previously.
2 February 2023
Unprompted review
Account blocked on first attempt at…
Account blocked on first attempt at transaction for £750. Sent email but received no response. Left me stranded with no access to funds! No contact telephone to call. I will be closing my account as soon as this is resolved. Seems like this is a scam! I sincerely hope I haven't lost my money! I wish I had read these reviews before opening account.
26 January 2023
Unprompted review
loser bank blocked in 1st transection…
loser bank blocked in 1st transection :( bad experience
25 January 2023
Reply from GoSolo
We are grateful for your openness and willingness to share your experience with us here. We sincerely apologize for not meeting your expectations on this occasion and we would like to make it right.
To do so, we kindly request that you email our team at we@gosolo.net. We assure you that we will get back to you as soon as possible and do everything we can to assist you.
Fast and reliable service!
17 January 2023
Easy opening, easy closure
Easy opening, easy closure!
My account has been blocked and closed even without making any transaction.
That is quite like a scam to acquire personal information of people
2 December 2022
totally fraud company
totally fraud company they blocked my account without any reason
16 December 2022
I am impressed with how easy and…
I am impressed with how easy and effortless to open an online business account with GoSolo.
Fast efficient service.
7 December 2022
i have experienced it and its good then…
i have experienced it and its good then others
1 December 2022
Totally fraud app i have opened my…
Totally fraud app i have opened my account and they closed my account without any thing
10 December 2022
I never acces go solo
I never acces go solo, but they open an account in my name and i receive a card at home without asking for. From where they took out details I don't know
10 December 2022
Unprompted review
Reply from GoSolo
We sincerely apologize on this occasion and we would like to make it right.
To do so, we kindly request that you email our team at we@gosolo.net. We assure you that we will get back to you as soon as possible and do everything we can to assist you.
Transaction still not progressing after 1-3 days of waiting
Hi, i have a go solo account I have been trying to send out money to other accounts that i own however transaction have been processing for the past couple of days it's been 1-3 days as they still haven't been an updated i have email the customer service team however seems to be no response i have been awaiting for the past couple of days why fast payments from the app are still processing after 1-3 days
8 December 2022
Unprompted review
Reply from GoSolo
We are grateful for your openness and willingness to share your experience with us here. We sincerely apologize for not meeting your expectations on this occasion and we would like to make it right.
To do so, we kindly request that you email our team at we@gosolo.net. We assure you that we will get back to you as soon as possible and do everything we can to assist you.
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