Gosmokefree Reviews 

31,218
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,384 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very easy to navigate and offers a huge variety of stock at remarkably competitive prices. People also love the incredibly speedy delivery service, with many orders arriving securely the very next day. Though some customers experienced issues with missing items or orders failing to arrive properly, leaving them quite frustrated. A few other people also felt that customer support was completely unresponsive when trying to resolve these delivery problems. Reviewers additionally noted that parcels left on doorsteps without signatures led to missing packages and poor satisfaction.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting the remarkably fast and... See more

Product

Consumers find product to be positive, highlighting top quality goods, a huge range of flavours, and great... See more

Price

Customers consistently note positive experiences with price, highlighting amazing bargains and highly... See more

Service

Users describe positive interactions with service, highlighting great experiences, exceptional support, and... See more

Order

Reviewers highlight positive aspects of order processes, describing them as hassle-free and praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bit disappointed not to get prime cotton but if it was not available and sold out next one down should be ok I hope. Fast delivery so pretty satisfied will definitely use again😁

Company replied

Rated 5 out of 5 stars

I always use smoke free for my refills & new barrels. I was thrilled to find out this order i got 5 new vape pod kits for£20 absolute bargain. Exceptional service & products as always.

Rated 5 out of 5 stars

Price brilliant Company brilliant Delivery brilliant All in all nothing back to say about this service. All I will say is some flavours of Lost Mary 6000 refill pods sell out quicker than other... See more

Company replied

Rated 5 out of 5 stars

Delivery, product and cost all first hand great 👏 Always a bit daunting when ordering from an unknown source but I will be sticking to them like glue!! 👍🏻


Company details

  1. Electronic Cigarette Store

GoSmokeFree

Written by the company

Great Customer Support
As the name suggests, here at GoSmokeFree we are committed to helping as many smokers as possible switch over to vaping. How? We do so by debunking vaping myths, sharing industry news, offering you hundreds of high-end, yet affordable vaping items to get you started and help you build an enjoyable hobby that is as individual as you are.
Massive Range & Best Prices
We offer the very best prices in the UK on our vast e liquid and hardware range, starting with e liquids from only £1. All of our vaping stock is tried and tested so whether you are looking for e juice with various nicotine strengths and flavours, new coils, fancy trying out a different tank, are looking for vaping accessories or perhaps need a vaping starter kit to get you going, we have plenty of quality items for you to choose from. We offer same day dispatch if you order before 3pm so that you may have your order in your hands ASAP.
Latest Products
We know as vapers ourselves that in order to stay at the very forefront of the vaping industry that you need to go all out, and so we do. We regularly update our ranges and work hard to ensure that your experience with GoSmokeFree is a positive one that you want to share with others.
Commitment & Quality Assured
Our commitment to world-class customer service, which forms the very heart of our business, is what keeps people coming back time and time again. This is why we always go the extra mile to ensure that you are happy with your order.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.6

All reviews

(31,218)

1,385 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are great really nice fruity…

They are great really nice fruity flavours i definitely be buying more down the line

9 July 2026
Gosmokefree logo

Reply from Gosmokefree

We're so glad to hear you enjoyed the fruity flavours! We appreciate your positive feedback and look forward to your future purchases.

Rated 5 out of 5 stars

Great deals at great prices!

Everything I wanted to order was in stock and was delivered promptly the following day.

9 July 2026
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Reply from Gosmokefree

We are so happy to hear that everything you wanted was in stock and that your delivery arrived so promptly! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

My go to place for all my vaping needs

My go to place for all my vaping needs. Great products and great service. Always delivered on time.

9 July 2026
Gosmokefree logo

Reply from Gosmokefree

We're so happy to hear we're your go-to for vaping needs! We appreciate your kind words about our products, service, and timely deliveries. Thank you for your positive feedback!

Rated 5 out of 5 stars

Thanks great service quick delivery

Thanks great service quick delivery

3 July 2026
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Reply from Gosmokefree

We're so glad to hear that you experienced great service and quick delivery. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

First class service every time

First class service every time , the only place I order from now , recommended

8 July 2026
Gosmokefree logo

Reply from Gosmokefree

We are so happy to hear you consistently receive first-class service from us. Thank you for your wonderful recommendation!

Rated 5 out of 5 stars

Will definitely use again

Bit disappointed not to get prime cotton but if it was not available and sold out next one down should be ok I hope. Fast delivery so pretty satisfied will definitely use again😁

10 July 2026
Gosmokefree logo

Reply from Gosmokefree

We appreciate your feedback and are glad to hear about your satisfaction with our fast delivery! We understand your disappointment regarding the prime cotton and hope the alternative meets your expectations. We look forward to serving you again.

Rated 5 out of 5 stars

delivery

2 days delivery

9 July 2026
Gosmokefree logo

Reply from Gosmokefree

We're glad to hear that delivery was prompt and you received your goods quickly. We appreciate your continued support.

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always. Price is really good and delivered very quickly

8 July 2026
Gosmokefree logo

Reply from Gosmokefree

We're so happy to hear you appreciate our service, prices, and quick delivery! Thank you for your kind words.

Rated 5 out of 5 stars

Excellent Value

Good choice, great value and speedy delivery.

8 July 2026
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Reply from Gosmokefree

We are so pleased you enjoyed our good choices, great value, and speedy delivery. Thank you for your kind words!

Rated 5 out of 5 stars

Usual high quality with a free…

Usual high quality with a free delivery, recommended.

6 July 2026
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Reply from Gosmokefree

We're so pleased to hear that you consistently receive high-quality products and appreciate our free delivery! Thank you for your recommendation.

Rated 5 out of 5 stars

Unbelievably fast delivery

Unbelievably fast delivery! Great products at a great price too. Love the discount for purchasing 10 or more bottles of my favourite juices and free postage!

8 July 2026
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Reply from Gosmokefree

We're so happy to hear you enjoyed our fast delivery and products! We appreciate your kind words about our pricing and the discount for multiple bottles. Thank you for your positive feedback!

Rated 1 out of 5 stars

No e liquid has turned up

No e liquid has turned up, no record of the order on my account, emailed and no response yet.

7 July 2026
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Reply from Gosmokefree

Hi Richard, sorry to hear this issue. Your email to us was only picked up after the weekend as we are closed over the weekend when you emailed us. Our email correspondence to yourself on Monday, on our return, clarified the issue with the payment and once we located the payment, a refund was issued as the product had become unavailable by that point and you did not want a alternative product. Apologies for this scenario.

Rated 5 out of 5 stars

Really fast delivery and really good…

Really fast delivery and really good value for money I always order of this site very easy to use

7 July 2026
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Reply from Gosmokefree

We're so happy to hear you appreciate our fast delivery and great value! Thank you for being a loyal customer and for finding our site easy to use.

Rated 5 out of 5 stars

The shipment is always prepared on…

The shipment is always prepared on time, fast delivery. Very satisfied with the price and service.

7 July 2026
Gosmokefree logo

Reply from Gosmokefree

We're so pleased to hear that you're consistently satisfied with our timely shipments, fast delivery, and overall service and pricing. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

My vape oils came very quickly.

My vape oils came very quickly.
Very happy with your service.
Thankyou

7 July 2026
Gosmokefree logo

Reply from Gosmokefree

We are so happy to hear that your vape liquids arrived quickly and that you are pleased with our service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.

6 July 2026
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Reply from Gosmokefree

Thank you for your feedback regarding our fast delivery of your goods. Appreciate your continued support. It means a lot

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Product is good. Price was great.

25 June 2026
Gosmokefree logo

Reply from Gosmokefree

We are so happy to hear that you are pleased with the quick arrival, quality, and price of your product. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great product

Great product, good price. Fast delivery

6 July 2026
Gosmokefree logo

Reply from Gosmokefree

We're so glad to hear you enjoyed our product, pricing, and fast delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Always great service

Always great service

6 July 2026
Gosmokefree logo

Reply from Gosmokefree

We're happy to hear that our service consistently meets your expectations. We truly appreciate your kind words and continued support.

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