They bait and switch the cost of products. it says 31.99 if I purchase a subscription, but upon checkout it remains at 39.99. They also SNEAK IN AN ARBITRATION CLAUSE TO PURCHASE THEIR... See more
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See what reviewers are saying
Products are okay customer support failed today by responding almost immediately to my email then ghosting me the next reply which was made minutes after their reply. Was told I couldn’t canceled an o... See more
Paid for expedited shipping. That is typically fedex 2 day or usps priority mail being shipped day after order made. So far company did the making of a shipping label, but then does 3 days to a week b... See more
Great products backed by science with competitive prices. The only thing I feel is missing is an Unflavored gorilla mode or a product without sucralose. I understand it's hard to stay competitive (pri... See more
Company details
Information provided by various external sources
Gorilla Mind: Unlock Your True Mental Potential With The World's Most Potent And Comprehensive Cognitive Enhancing Dietary Supplements
Contact info
United States
- gorillamind.com
Hasn’t replied to negative reviews
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Always a pleasure to communicate with…
Always a pleasure to communicate with Gorilla Mind customer service.
Prompt responses.
Highly recommended.
Reorder as a repeat customer
Reorder as a repeat customer. Ordered 2 powder creatine and one capsule. Accidentally got sent 3 powders, emailed and capsules were in the mail next day. Definitely ordering again as everything I have used has been great quality and dosent taste like ass!
Had a small issue with the order
Had a small issue with the order. Reached out to customer support, received a response within an hour and Danny solved my issue in minutes!
DO NOT ORDER IF YOU LIVE OUTSIDE THE U.S.
There shipping cost to Canada is absolutely absurd. I’ve been watching Derek for a while now and am absolutely disappointed. The cheapest option to ship to Canada is 30 USD, then when they showed up it was 36$!11 of duty on top of that. On the checkout page their was no indication of that. So I looked around and on their legal page it says duties apply on international shipping. And I’m bold that we are not responsible for that. So obviously people email their support saying this is absolutely absurd. Love Derek but terrible company for consumer relations.
I had an issue with my order
I had an issue with my order, I sent an email to support and had it resolved within 2 hours. Gorilla makes great products and I'm happy to see their support matches the quality.
Great company
Great company. Love the products, their message, and their staff is extremely helpful and responsive.
Customer service response.…
Customer service e-mail response to my question was very fast and detailed
Replacement of flavor
Had a problem with one of the flavor and customer support was excellent and was able to ship out a different flavor
Customer support provided me with a…
Customer support provided me with a speedy response, and resolved my billing issue.
Great company
Great company. Phenomenal customer service. Very punctual and helpful, had my issue taken care of within the hour.
I had a slight problem with an order
I had a slight problem with an order, they got on it so fast I felt like they must have been next door to me.
Company makes tremendous products that not only help me make improvements in my workouts and life but have them all at a price point that I honestly think are way underpriced. I hope they occasionally let Camille have some days off, as she was super responsive throughout a weekend! Give her a raise!
Great products with transparent labels
Great products with transparent labels. Never worried what I bought actually had what was on the label on the inside. Only had to reach out to customer support once or twice and they were always more than helpful when I did.
Great customer service
Wasn’t happy with the way my order tasted, was really bitter for some reason, and they sent me a new flavor no questions asked. 10/10
Great products
Great products, good refund policies, solid customer service. One of the top supplement companies in the world. Supplements are dosed properly, ingredients are top tier and products all around taste great.
I really can't think of any reason to…
I really can't think of any reason to give them less than 5. Derrick is a great spokesman and very transparent. The company makes itself available for concerns and questions regarding their products. I especially appreciate their cortisol blocker and glucose disposal agent suppliments. Yes, their products appear to be pricey for someone on a budget, but they are effective and maybe not for everyone.
great all around
Had issues but dealt with…
Had issues but dealt with professionally by Santana, an absolute credit to their CS team
Customer support was really helpful…
Customer support was really helpful when there was a shipping issue. Their products are also high quality
Great return policy
Had a customs issue with my order in india, I asked gorilla mind to return it as FedEx was holding it and within a day I got a refund no questions asked. Amazing.
Great products + customer support
Amazing, great products and perfect customer support
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